61–70 of 287 posts
The issue w/ jira is usually the people running it. Jira will let you customize just about every aspect of it, this typically leads to a garbage experience.
I always wonder how much of this sort of thing is disdain for the specific tool vs. disdain for what working in a mid-to-large org. is like and the overhead it usually brings with it.
I work in a mid-to-large org. The more agile part use tools like jira and slack. The older part (established in the 1920s) use Remedy and Teams. Jira is brilliant. It is team-led. Different teams have different approaches, some love all the features like components, versions, issue types, assignee, kanban boards, scrumms, reports etc etc. Others like my team use it with subject/description/comments. You make the tool…
Jira tries to solve everyone’s problem. It tries to incorporate everyone’s idea of how and what’s needed to be tracked. I can just say from my own experience that the one that created the workflow and what fields that they absolutely must have to do some sort of follow up, have never worked as a developer or anything near a software project, and yet enforces all this garbage for their illusion of control. And yet the…
I share the sentiment and frustration of having to fill useless boxes. However, as a manager, things go south very quick if you're not tracking what's being changed and by whom. You won't know what's included in your release, nor if it was tested properly. You won't know who to reach for fixes after testing or even what to tell clients when they ask if a feature/fix was shipped. I hate overly complicated processes, b…
Earlier quoted context omitted.
Where would it need to be not to die? Also, what kind of documentation? Technical? Or business?
In the repo with the code, linked to from a sensible wiki that serves only as an index
Some departments do stupid things like duplicating information. We use confluence to describe the requirements, the concepts, then point to the right locations.
Take IPs, some departments have pages and pages with the same IP, subnet, etc in
What the fuck is this? I don't care how much you dislike a software package, this is not ok to say. Regards, an ex-Atlassian staff member.
Confluence is where documentation goes to die.
It's the worst documentation tool, except all the others. Seriously though, what is better?
I tried using README files in the repo but there’s far too much friction to get most folks to bother. Google Docs tend to disappear content due to a lack of structure.