Earlier quoted context omitted.
>large companies can't actually realise that their design departments are not doing a great job There are obviously a lot of unhappy users with legitimate gripes. But Google would probably be looking at the growth of Gmail to validate what ever the design department is doing. That growth is pretty impressive.
Growth? Gmail grew 3 or 4 years ago. I wouldn't recommend Gmail to anyone now, it's just another Hotmail type service, there's nothing special or good about Gmail anymore. What really surprised me is how few of my friends get the 'conversation' view even in 2012. After too many awkward conversations and now their 'we've got absolutely no design skills and can't design for shit' redesign, I'm just shrugging when peopl…
So just out of curiosity - what services would you recommend to an inquiring mind?