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Fi now opts you into the use of your CPNI by Alphabet affiliates

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61–70 of 70 posts

Re: Fi now opts you into the use of your CPNI by Alphabet affiliates

#61
post #4

Note, they also provide a one click link in the email to opt out, super easy Still enjoying my sub $30 bills and bloatware free device

It's not one-click, or at least it wasn't for me. I clicked the link in the sentence "If you prefer to opt out of letting Fi use and share your CPNI with Alphabet and Google services, you can do so by replying here", and it took me to the Google Fi homepage. I had to then click on Settings, "Privacy & Security", and finally on "Allow CPNI Sharing". Four clicks total.

Interesting, I clicked on the link (from mac) and got a thank you for opting out page, nothing else.

Re: Fi now opts you into the use of your CPNI by Alphabet affiliates

#62
post #41

Seems like this violates a few of the notice requirements most clearly: (ii) Carriers must allow customers to reply directly to emails containing CPNI notices in order to opt-out; As it came from a no reply address. They have "If you prefer to opt out of letting Fi use and share your CPNI with Alphabet and Google services, you can do so by replying here" text in the email with "here" being a hyperlink that takes me t…

Clicking the link in my email last night immediately forwarded me to a "You have been opted out" page.

I was using Chrome on a Chromebook I was logged into with the account I use for Fi, and the Fi app was installed, though.

Re: Fi now opts you into the use of your CPNI by Alphabet affiliates

#63
post #11

Someone needs to tell Google what "Opt-in" and "Opt-out" means. No, if you automatically enroll me into sharing my data with 3rd-parties, that is NOT opt-in. That's completely disingenuous. This should really be illegal.

I wonder whether Google will lose their meager remaining motivation to keep running Fi if they're told to stop doing this.

Considering that Fi is on my "Killed by Google" watch list for about two years now especially after the Sprint/T-Mobile merger (Google sees the writing on the wall) and T-Mobile likely buying Mint Mobile (continuing the death spiral of MVNOs in the process). Maybe this is the excuse they needed to shut Fi down entirely who knows.

Re: Fi now opts you into the use of your CPNI by Alphabet affiliates

#64
post #9

Earlier quoted context omitted.

I clicked it from my Fi device 4 is still far less effort than having to call Amazon to cancel your account (among the many providers that make opt out / cancel incredibly difficult)

You said one click. Now you've moved the goalposts to "less bad than [other company]."

It is one click if you are a normal Fi user

Re: Fi now opts you into the use of your CPNI by Alphabet affiliates

#65
post #41

Seems like this violates a few of the notice requirements most clearly: (ii) Carriers must allow customers to reply directly to emails containing CPNI notices in order to opt-out; As it came from a no reply address. They have "If you prefer to opt out of letting Fi use and share your CPNI with Alphabet and Google services, you can do so by replying here" text in the email with "here" being a hyperlink that takes me t…

Clicking the link in my email last night immediately forwarded me to a "You have been opted out" page. I was using Chrome on a Chromebook I was logged into with the account I use for Fi, and the Fi app was installed, though.

Interesting - yeah does work for me now but last night just redirected to the home page and was still enabled when I checked privacy settings.

I'd argue a hyperlink 4 paragraphs deep in the middle of a sentence doesn't meet the standard of "reply directly" but I'm sure Google's lawyers feel different.

Re: Fi now opts you into the use of your CPNI by Alphabet affiliates

#66
post #36

Earlier quoted context omitted.

It's not as there's no guarantee the subscriber ever actually received the email much less made it past their spam filter or that they opened it and read it. I can't see any way this is "opt-in".

there is no guarantee to make sure that subscriber actually delivered notification outside of personal delivery with ID verification. i guess google legal decided that this is about "reasonable" effort and given that this email sent from google it's above reasonable that it's past spam filter and sufficiently reasonable effort in general.

You can be pretty sure they recieved the email and opted-in if the default is opt-out.

Re: Fi now opts you into the use of your CPNI by Alphabet affiliates

#67
post #4

Note, they also provide a one click link in the email to opt out, super easy Still enjoying my sub $30 bills and bloatware free device

Only if you're already signed in to your Google account in your browser. They are initiating communication in one channel and not accepting a response in that same channel.

Re: Fi now opts you into the use of your CPNI by Alphabet affiliates

#68

Earlier quoted context omitted.

You said one click. Now you've moved the goalposts to "less bad than [other company]."

It is one click if you are a normal Fi user

No it isn't. And I don't know what a "normal Fi user" is. This doesn't apply to non-Fi users.

Re: Fi now opts you into the use of your CPNI by Alphabet affiliates

#69
post #52

Earlier quoted context omitted.

You need to read further to § 64.2005(2) which covers other categories of services: >(2) If a telecommunications carrier provides different categories of service, but a customer does not subscribe to more than one offering by the carrier, the carrier is not permitted to share CPNI with its affiliates, except as provided in § 64.2007(b). And 64.2007(b) as we've already covered says that carriers can use opt-in or opt-…

Interesting argument. This relies on the circular backreference to § 64.2007(b) from § 64.2005(a)(2), and wouldn't seem to apply for the § 64.2005(a)(1) case. Google's messaging uses "opt in", which seems to be at odds with an intent to rely on an opt-out characterization. I'd also welcome review from a lawyer with experience here.

Google customer communication could say 'unless you take action you will be shanghaied'.

Then it's easier to understand if their approach is allowed by the law -- seems yes.

Their consumer-facing terminology isn't what the law required. The law required one of two approaches, and they implemented the 'they default you in' one.

Re: Fi now opts you into the use of your CPNI by Alphabet affiliates

#70

Earlier quoted context omitted.

It is one click if you are a normal Fi user

No it isn't. And I don't know what a "normal Fi user" is. This doesn't apply to non-Fi users.

Normal as in regular, not I pay for this but only use it every few months, like GGP
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