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Plane – Open-source Jira alternative

plane.so

61–70 of 151 posts

Re: Plane – Open-source Jira alternative

#62
post #13

Thank you for posting this. Looks pretty basic but somehow complete. The first impression is good. Here's some criticism: The first thing I look for in a issue tracker is the screen estate to write the task. I understand that some people write a list of issues in the form of short blurbs and iterate on them afterwards, but it always feels frustrating to me to having to write the title in a modal window, save and then…

Which issue trackers fulfill your requirements?

Re: Plane – Open-source Jira alternative

#63
post #51
post #21

Earlier quoted context omitted.

Snark all you want, but that's this person's experience and it's worth considering why that is the case. I'd wager they've been a victim of productivity theatre, with management saying "we need to be agile! make it so everyone -- your job depends on it!". Then, they may even hire an experienced agile manager but (for whatever reason) give them no chance to spend time and effort properly training everyone involved in…

My comment actually came from a place of empathy. With this comment though, I will be openly snarky when I say that you've now contributed to the art piece.

Thanks for not paying attention.

Re: Plane – Open-source Jira alternative

#64

Why .so? I understand payara.fish, because payara is based on glassfish. What is the story here? I'm just curious (and bored) :).

I think Notion (my employer) https://notion.so/product made it popular. However .so gave us a lot of trouble over the years, so I wouldn’t recommend.

Re: Plane – Open-source Jira alternative

#65
post #7

My opinion based on feature and screenshots is that the UX is as shitty as Jira. The nightmare with Jira is this product manager obsession with kaban boards that become overwhelmed once your project become serious.

Alright, I am not denying you might be right, but it sounds like an old man yelling at cloud. If not Kanban, what else would you propose as the 'better' solution

So whenever anyone doesn't like something you like you think it sounds like an old man yelling at cloud?

There's no obligation to propose a better solution when saying something sucks.

Re: Plane – Open-source Jira alternative

#67
post #54

> Simplify your transition to Waterfall, Agile, and other workflows to keep up team's momentum with Cycles and Modules. LOL, at least they are honest about companies doing waterfall style planning being their target audience.

The closer you are to agile the more basic your ticketing system needs and vice versa. You could probably do without one at all even.

I used to work at a company where incoming support tickets were just another jira project (FOO-123), it worked great because you could then relate the tickets to actual work items (BAR-123) and while the support tickets weren't public for obvious reasons, the work items were, so customers could easily follow the progress of the work item without having to re-contact support.

My impression was that this level of transparency was extremely appreciated by customers, even in cases where bug fixes were marked as "won't do", usually with a workaround of some kind. This in itself also becomes an invaluable knowledge base over time, not to mention all the other benefits you get from support and engineering tracking their work in the same application.

But of course, like all good things it didn't last, because the company was bought by some other company that thought it was absolutely insane to publicly admit that your software had bugs.

Re: Plane – Open-source Jira alternative

#68
post #66

Earlier quoted context omitted.

Lots of dovnvotes. I am curious to know the reasoning behind these. :)

You made a rude low quality joke comment that did not contribute to the discussion. So, downvote.

Interesting - thanks for sharing your perspective. It certainly was not meant rude or as a joke.

Re: Plane – Open-source Jira alternative

#69
post #49
post #19

Does this one allow you to assign more than one person to a ticket?

Shared responsibility is no responsibility.

Sure, but you can have plenty of options where there's one responsible person, but you may still want to track another person who's involved. Maybe another engineer who's paired on the project, or the PM who's taking point on it, or the QA who's testing it, or the other engineer who's reviewing it.

Having to rely on comments or assignment history to uncover that information is a bad experience.

Re: Plane – Open-source Jira alternative

#70

Earlier quoted context omitted.

[flagged]

Lots of dovnvotes. I am curious to know the reasoning behind these. :)

I come to HN for high-quality discussion. If I were looking for snark and meme content I'd be on Reddit.

In this particular case, your parent made a very reasonable case that a web app could simply choose to respect the system light/dark mode and that would be enough. I happen to disagree with them, but they were sincerely contributing to the discussion.

You came along with a 4-word + emoticon + hashtag parody of what they said that was inaccurate and frankly rude. I came away from your comment not at all sure what point you were trying to make but 100% sure that your comment wasn't contributing to an interesting discussion.

Here's a possible rewrite, assuming your objection was that some computers don't support system theming:

> If you only support system themes, you're excluding a large number of older systems that don't have their own light and dark modes. A toggle wouldn't take up much space in the header and would help those users to use the mode they prefer.

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