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Goodbye, Twilio

blog.miguelgrinberg.com

61–70 of 353 posts

Re: Goodbye, Twilio

#61
post #36

Thank you Miguel for all of your contributions to Twilio over the past four years, and I hope your next gig is just as rewarding! For all those interested in why we acquired Segment, and are focused on the integration of data and communications -- several years ago, we came to the conclusion that the world doesn't need more communications, it needs better communications. More relevant. More effective. As a developer,…

Only tangentially related—and I know the odds are low that you worked on this personally—but I want to give sincere thanks for the stuff you guys have shared via Twilio Labs. The netlify-okta-auth package in particular was exactly what I needed to complete a recent project, and the documentation it came with was nearly perfect.

Re: Goodbye, Twilio

#62

>> Sadly, us developers are not at the center of everything anymore at Twilio. Once it becomes a viable business, growth and departments that support it become equally important. Devs are one of the important departments. Smart devs grow up and seize the opportunity to grow with the company. For most devs it is a rude awakening and accept the reality quickly. This thread coming to the surface means there are a lot of…

Every tech company’s goal is to grow into the thing that you, as a dev, don’t want it to become. There will be a growing focus on security, process, reporting, testing, documentation, reliability, etc. And a shrinking focus on new feature development, prototyping, experimentation. For many that might be something to embrace. Maybe you’re 35 now and have kids and wouldn’t mind a more boringly reliable employment. Othe…

I'm not sure why I as an engineer would not want more focus on security, testing, documentation and reliability. It's by far not the worst that a company can become

Re: Goodbye, Twilio

#63

Working for any company is a "job", and not a "family" as many have found out in the last few years (but happens at every downturn). It's hard to draw a line, between personal and professional identities, but it's something I feel everyone should do. Corporations simply are built to amass profits, and outcompete others. They do not care nor are they built to care about you.

Friends are friends and business is business. If you get it confused, you will stay confused while the world moves on. I noticed most people are confused. You serve for your paycheck and then you are forgotten. They don't ask you what you spent the money on. Your reward is the package they gave you. Best to make friends in areas of life where that is the goal.

Re: Goodbye, Twilio

#64
Kinda disappointing to see how Twilio has changed. used to have a pretty positive opinion of them even though i hadn’t used their services, and then i went to signup for twilio sendgrid for sending emails for a little website and i immediately got suspended before i even activated my account? support was completely useless too

Re: Goodbye, Twilio

#65

Working for any company is a "job", and not a "family" as many have found out in the last few years (but happens at every downturn). It's hard to draw a line, between personal and professional identities, but it's something I feel everyone should do. Corporations simply are built to amass profits, and outcompete others. They do not care nor are they built to care about you.

The concept of family varied quite a lot over times and cultures, there probably are some that fit. Medieval families are quite different social constructs from modern first-world nuclear families. Heck, and if anything - family abuse is, sadly, a very real thing, too.

Same for the companies - they vary, a lot. Working at a two-person startup can resemble a family to some extent (or, well, there are genuine family startups, where partners in life start business together, and some succeed), but large corporations are entirely different experience.

Re: Goodbye, Twilio

#66
post #12

Yeah, it's sad. They started as simply an SMS gateway. I still have a Twilio account, for my steampunk Teletype setup. It's a pure reply system - you text to a phone number, that's printed on a Teletype machine, and the sender gets an acknowledgement back. It's inbound SMS. Years ago, at Twilio's request, I demoed this at a Twilio convention. Twilio now wants me to "register my marketing campaign" and pay an addition…

Your work sounds absolutely awesome. Did you blog about it somewhere?

Re: Goodbye, Twilio

#67

It seems the MBAs are at it again. https://www.youtube.com/watch?v=P4VBqTViEx4 Twilio is now another Xerox. MBA programs should be illegal. You can thank MBAs for spreading PFAS everywhere, single use plastic, profiteering from insulin, making every American a diabetic by adding sugar into everything, selling glyphosate for residential use, killing all the pollinators, moving all manufacturing to countries with no en…

Preach.

Re: Goodbye, Twilio

#68
post #47

I built an entire personal telco for myself using twilio apis and twiml bins, etc. This was encouraged by helpful “hacker” blog posts and official howtos detailing integrations with alert systems and home automation, etc. Twilio sold itself as useful infrastructure . All of this falls apart next month when A2P (or whatever it is) begins. Twilio polluted its own environment so completely that nobody can exist there an…

Why is A2P bad and why does it make your personal telco fall apart? https://support.twilio.com/hc/en-us/articles/223133807-What-...

I assume they are talking about a2p 10dlc registration. Twilio has badly mishandled the rollout, it's been extremely painful. OP seems to blame them for making things too easy for spammers which caused the changes to be needed, which may be true.

Re: Goodbye, Twilio

#69
post #31

What's a good twilio alternative? Voximplant, plivio, bandwith are not very good.

Would you be willing to share more about your experience with these companies? I have a client evaluating Twilio alternatives due to skyrocketing costs, and some of these companies are on the list.

Re: Goodbye, Twilio

#70
post #16

Earlier quoted context omitted.

The campaign stuff is related to legal requirements. Ultimately the texting emailing and calling via APIs wild west is being shut down across the world by a hundred different government and regulatory organizations. Twilio surely has huge headaches in this area.

Good. The fact that the FCC refuses to act (and GOP in Congress blockades things like chair nominations (read up on what happened to Gigi Sohn) to ensure inaction) against telcos just allowing spammers to ruin our national communications infrastructure because the pennies they get from them are worth more than all their consumers is an embarrassment to our country.

For Gigi Sohn: https://www.wsj.com/articles/watch-out-gigi-sohn-is-back-sen...

> She’s shown unapologetic animus to conservative views, calling Fox News “dangerous to our democracy,” accusing Republicans of suppressing the vote, and describing Justice Brett Kavanaugh as an “angry white man.” She’s also supported progressive attacks on law enforcement, which prompted the Fraternal Order of Police to oppose her nomination.

> During her Dec. 2021 confirmation hearing, she committed to acting with transparency and integrity. But then she stonewalled the Senate’s request for a copy of a legal settlement she signed with broadcasters and the defunct app Locast, whose board she sat on. Locast was sued for capturing and retransmitting broadcasters’ signals over the internet without their permission.

> We were told that Ms. Sohn’s political statements made Democratic Senators Catherine Cortez Masto, Joe Manchin, Kyrsten Sinema and Mark Kelly uneasy.

It's not just the GOP blocking her.

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