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Apple’s Unionized Store Wants to Start Accepting Tips from Customers

bloomberg.com

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Re: Apple’s Unionized Store Wants to Start Accepting Tips from Customers

#61

Post by George83728 »

pb7 wrote: post #50
s17n wrote: post #38

Earlier quoted context omitted.

Just don’t tip, problem solved. (Obviously you have to tip in restaurants to not be a monster, but everywhere else just don’t do it. And if you want to not tip waiters… the world needs monsters sometimes.)

Only a matter of time before people think you're a monster for not tipping 20% on your iPhone too.

No, it's not like that. The institution of tipping waitresses is baked into the minimum wage laws for waitresses, that's why you're a monster if you refuse to tip them. In all other circumstances it's considered optional in exchange for particularly good service (barbers, taxi drivers). Cashiers working behind a counter get at least the normal minimum wage. It is not considered socially obligatory to tip them. And tipping salesmen is unheard of, the social convention is that salesmen get commissions from their employer, not tips from the customers.

Tipping is only considered socially obligatory for waitresses and this hasn't changed.

Re: Apple’s Unionized Store Wants to Start Accepting Tips from Customers

#62

Post by jareds »

George83728 wrote: post #53
seattle_spring wrote: post #2

Fuck that. Tipping culture is ridiculous as it is. No way in hell someone deserves a tip showing you the capabilities of an iphone. Especially not with the current POS systems that ask for a minimum of 20%.

> the current POS systems that ask for a minimum of 20%. My rule is to only ever tip with cash and only then directly into the hands of the worker. Tipping through a computer system is a scam, the business owner almost certainly takes most of it. If you're paying with a credit card, X out the tip field and leave cash instead. And of course, never tip in cases where it isn't customary to tip. Waitresses, bartenders, b…

Do we know if there serious about this? I'd hope the union negotiators would realize there was likely to be a backlash to this and put out this request as a bargaining point they won't fight very hard for.

Re: Apple’s Unionized Store Wants to Start Accepting Tips from Customers

#63

Post by rblatz »

dylan604 wrote: post #15
badwolf wrote: post #6

Oh ffs, tipping is getting completely out of hand.

Next, we're going to start seeing tip requests every time someone checks in code to the repo. "Hey, look, I did my job. Tip please"

It’s called Bonusly

Re: Apple’s Unionized Store Wants to Start Accepting Tips from Customers

#64

Post by anigbrowl »

Apocryphon wrote: post #36

Title is clickbait, which this entire thread has fallen for. Tipping is mentioned in two paragraphs out of an entire article worth of eminently reasonable requests and terms. Who knows what the actual context is. Maybe this was a half-hearted idea that was tossed into a long list. Bloomberg just chose to zero in on it as a title to make the union seem deranged. > The workers’ negotiators also want Apple to adopt a ti…

As I said elsewhere, I'm fully in favor of them having a union and negotiating reasonable things. This particular idea is BS and whoever came up with it should be embarrassed.

Re: Apple’s Unionized Store Wants to Start Accepting Tips from Customers

#65

Post by pb7 »

George83728 wrote: post #61
pb7 wrote: post #50

Earlier quoted context omitted.

Only a matter of time before people think you're a monster for not tipping 20% on your iPhone too.

No, it's not like that. The institution of tipping waitresses is baked into the minimum wage laws for waitresses, that's why you're a monster if you refuse to tip them. In all other circumstances it's considered optional in exchange for particularly good service (barbers, taxi drivers). Cashiers working behind a counter get at least the normal minimum wage. It is not considered socially obligatory to tip them. And ti…

Alaska, California, Minnesota, Montana, Nevada, Oregon, Washington all have the same minimum wage for both tipped and non-tipped employees. Unsurprisingly, people see you as no less of a monster if you don't tip there.

Re: Apple’s Unionized Store Wants to Start Accepting Tips from Customers

#66

Post by aspectmin »

George83728 wrote: post #61
pb7 wrote: post #50

Earlier quoted context omitted.

Only a matter of time before people think you're a monster for not tipping 20% on your iPhone too.

No, it's not like that. The institution of tipping waitresses is baked into the minimum wage laws for waitresses, that's why you're a monster if you refuse to tip them. In all other circumstances it's considered optional in exchange for particularly good service (barbers, taxi drivers). Cashiers working behind a counter get at least the normal minimum wage. It is not considered socially obligatory to tip them. And ti…

But that's not really true. Across Canada and the US there is intense social pressure - especially with the person taking the transaction watching one tip. I fell for this for a long time, but gave up after the local corner stores all started adding tips. You can see the annoyed looks, even though - for some I asked if they even see the tips and was told no - it goes to the company.

After that I gave up and no longer tip. I also, interestingly, as a side effect, just stopped eating out.

I saw that the feds are trying to pass a junk fees law (primarily targeted at resort fees and the like). I fully support this legislation as well.

IMHO - people (companies/orgs) have become so greedy of recent, its interesting.

https://www.reuters.com/world/us/white-house-urges-states-jo...

Re: Apple’s Unionized Store Wants to Start Accepting Tips from Customers

#67

Post by missedthecue »

bombcar wrote: post #9

This is so ridiculous that I assume it is intentional sabotage. Isn't the whole idea behind unionization that we can get beyond tipping? https://archive.ph/v1tpo >In addition to an overall raise, representatives from the store are asking Apple for higher pay over a larger slate of holidays, including the day after Thanksgiving. The union is also seeking to expand vacation pay and available time off based on years of…

The marginal cost of putting a tipping screen in the payment flow is close to zero. If one person tips for the whole year, it's pure profit.

Yes, it might annoy customers, but I have a hard time buying the idea that people will go buy a Samsung phone because Apple stores ask for a tip.

I've seen online checkout pages for e-commerce stores asking for tips now. Not even for custom products or commissioned art or anything but just straight-up factory made products like motorcycle parts and electronic goods.

Re: Apple’s Unionized Store Wants to Start Accepting Tips from Customers

#68

Post by Apocryphon »

pb7 wrote: post #54
Apocryphon wrote: post #36

Title is clickbait, which this entire thread has fallen for. Tipping is mentioned in two paragraphs out of an entire article worth of eminently reasonable requests and terms. Who knows what the actual context is. Maybe this was a half-hearted idea that was tossed into a long list. Bloomberg just chose to zero in on it as a title to make the union seem deranged. > The workers’ negotiators also want Apple to adopt a ti…

Tipping on electronics purchases is deranged.

I wonder if the tipping system is envisioned for Genius Bar work, which is more like a specialist consulting service rather than purchasing merchandise.

Re: Apple’s Unionized Store Wants to Start Accepting Tips from Customers

#69

Post by Apocryphon »

gautamdivgi wrote: post #44
Apocryphon wrote: post #36

Title is clickbait, which this entire thread has fallen for. Tipping is mentioned in two paragraphs out of an entire article worth of eminently reasonable requests and terms. Who knows what the actual context is. Maybe this was a half-hearted idea that was tossed into a long list. Bloomberg just chose to zero in on it as a title to make the union seem deranged. > The workers’ negotiators also want Apple to adopt a ti…

Why is tipping needed for a union negotiated salary? Ideally we need to move away from tipping. It’s like a hidden tax everyone needs to pay. They’re supposed to be union so they can negotiate a fair wage. I do not like this descent into the tipping space.

It’s fine to be so vehemently opposed to it on principle, but thanks to technologies like Square, Clover, etc., tipping is easier than ever. It has become a completely mainstream aspect of the shopping experience. Blame it on those payment providers.

So in practice, building a tipping screen into the payment system is as seamless as Apple Pay and for most customers will not amount to anything more than perhaps a moment of self-doubt or embarrassment as they tap “Other amount > 0” before going to the next screen of the flow.

The anger in this thread does not match the reality of what will actually happen if this was to come to pass, which it probably won’t anyway.

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