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Tell HN: Instagram's API has broken, support tickets ignored, status page green

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Re: Tell HN: Instagram's API has broken, support tickets ignored, status page green

#63
post #35

Earlier quoted context omitted.

this is easy to say as a comment on HN but unavoidable to a large degree for businesses in the marketing and social media space.

you play in the mud, you're going to get dirty. if your entire marketing company focuses on social, then why that doesn't fall into "all eggs, one basket" concept is beyond me. Sure, it's much easier to get a company rolling when you have to do nothing but use the product of someone else as the core of your business, but why that's not an immediate red flag to someone in that position is something i just don't unders…

This has got to be the most platitudes I've ever seen stuffed in a single comment... I almost want to say it's satire.

But yeah, there's a lot of real valuable businesses built on existential risks. We're currently getting a reminder that our banking system puts all its eggs in the idea not too many people will ask for money at the same time.

Optimizing for black swan events is just generally not good business.

Re: Tell HN: Instagram's API has broken, support tickets ignored, status page green

#64
post #35

Earlier quoted context omitted.

this is easy to say as a comment on HN but unavoidable to a large degree for businesses in the marketing and social media space.

you play in the mud, you're going to get dirty. if your entire marketing company focuses on social, then why that doesn't fall into "all eggs, one basket" concept is beyond me. Sure, it's much easier to get a company rolling when you have to do nothing but use the product of someone else as the core of your business, but why that's not an immediate red flag to someone in that position is something i just don't unders…

Marketers and customer service need to be able to manage their social accounts, that's a product space which inherently relies on API access to those website. Maybe you wouldn't want to build that product, but clearly somebody will.

Re: Tell HN: Instagram's API has broken, support tickets ignored, status page green

#65
post #50
post #40

Earlier quoted context omitted.

That is a risk of doing business. If they don't anticipate this kind of thing and build contingencies around it, they are simply bad at business. "Free market for thee, but not for me" is not a strong argument in any context.

Risk without risk mitigation is just bad business.

You don't understand risk or business if you think a good business mitigates all risks, or even its largest risks.

The biggest risk for a medical company is harming patients. Do they just throw up their hands and stop being a medical company?

The biggest risk for social media firm is the social media they serve through goes down. So what, they throw up their hands and stop being a social media firm?

Re: Tell HN: Instagram's API has broken, support tickets ignored, status page green

#67
post #33

> Many companies and tools are built on and rely on this API for their product & daily operations. Hopefully not their entire product. The first rule is don't build your company on the back of another, but I think the most important part is that if you do use another company, make sure you're fine if they disappear one day. The last time Facebook made major changes (ostensibly as a response to the Cambridge Analytica…

> The first rule is don't build your company on the back of another

What's the over-under on # of companies built on AWS?

Re: Tell HN: Instagram's API has broken, support tickets ignored, status page green

#68

I really hope more users discover Pixelfed. As a developer, it was so easy to work with (99% people of the time just treat it like the Mastodon API).

I'm hoping that someone makes a Pixelfed-alike with a sane stack like Elixir or Go. The installation guide is just a bit too long and faffy for me right now.

If enough people show up, that will happen, just like it has with Mastodon

Re: Tell HN: Instagram's API has broken, support tickets ignored, status page green

#69
post #50

Earlier quoted context omitted.

Risk without risk mitigation is just bad business.

You don't understand risk or business if you think a good business mitigates all risks, or even its largest risks. The biggest risk for a medical company is harming patients. Do they just throw up their hands and stop being a medical company? The biggest risk for social media firm is the social media they serve through goes down. So what, they throw up their hands and stop being a social media firm?

Absolutely not what I am saying, please read up.

Re: Tell HN: Instagram's API has broken, support tickets ignored, status page green

#70
I'll try to give different advice from what I see here: if you build your company on Istagram's API, make sure the network effects of your product encourage use of Instagram and that use benefits its owners; then they won't want your access to go away.
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