Interesting. I'll be blunt here: What prevents Slack, Discord, etc... from "cutting out the middleman"?
[deleted]
Launch HN: Sidekick (YC W23) – AI support bot for developers
61–70 of 92 posts
Re: Launch HN: Sidekick (YC W23) – AI support bot for developers
#62How accurate is it in its responses? Have you had any instances of it writing a load of bullshit to a user, and if so how did you address this issue from a technical perspective?
Never bullshit, but like any application built with GPT it does occasionally hallucinate. We published info on how we solved that problem here: https://medium.com/p/f3bfcc10e4ec
We've also made some improvements in how we chunk and parse the content to make sure the information it finds is useful, since we've noticed hallucinations tend to happen when the context you give it is irrelevant.
Re: Launch HN: Sidekick (YC W23) – AI support bot for developers
#63Earlier quoted context omitted.
If they want to make Unicorn status ; make this for legal. And even better - make it so individuals can use it for legal documents.
Then you can end up like Donotpay and be in trouble for giving legal advice by a chatbot that is not a lawyer and has no obligation or directive to be correct.
What if the AI can pass the bar, such as GPT-4. When can we allow AI's to be legal experts?
Re: Launch HN: Sidekick (YC W23) – AI support bot for developers
#64Interesting. I'll be blunt here: What prevents Slack, Discord, etc... from "cutting out the middleman"?
Being a platform, this is just one of a thousand different things they could prioritize. Sure they could cut us out and release a feature that searches through Github docs, but frankly there are much more valuable use cases of generative AI for them focus on.
Re: Launch HN: Sidekick (YC W23) – AI support bot for developers
#65Could this one day be implemented as a chatbot available throughout the docs? Example: I could look up Mapbox Docs, then simply type in what I’m trying to achieve, and get a code snippet with JS Fiddle example generated.
Re: Launch HN: Sidekick (YC W23) – AI support bot for developers
#66A quick trademark search with the USPTO suggests that this may not be the best name to use to start a business, as it is already taken in literally every single category that is applicable to this.
Good point - I suppose we'll cross that bridge when we get there.
Re: Launch HN: Sidekick (YC W23) – AI support bot for developers
#67Wow dude, read the room[0] [0]: https://news.ycombinator.com/item?id=35181139
[dead]
Re: Launch HN: Sidekick (YC W23) – AI support bot for developers
#68Earlier quoted context omitted.
If they want to make Unicorn status ; make this for legal. And even better - make it so individuals can use it for legal documents.
Yeah we're thinking any type of product in a technically complex field could benefit. Legal, compliance, software, etc. For these types of products companies need highly trained employees with specific expertise to provide support and to create content, which makes it extremely expensive to scale.
Good... afternoon Mr.... Anderson.... I am here with my ... ... AIssistants... We are here to help you, when you have no mouth to speak.
Re: Launch HN: Sidekick (YC W23) – AI support bot for developers
#69Earlier quoted context omitted.
If they want to make Unicorn status ; make this for legal. And even better - make it so individuals can use it for legal documents.
Makes a lot of sense. But beware you're up against attorneys: no one wants putting their sensitive info in a common report for example. Paper files in a vault is "tangible". I tried to do this decades ago in hollywood (top media company) using DAM/AssetMgt tech and ran up against the entire attorney corp being protective of their deal notes/documents both for confidentiality with the talent and to monopolize their co…
[flagged]
Re: Launch HN: Sidekick (YC W23) – AI support bot for developers
#70Could this one day be implemented as a chatbot available throughout the docs? Example: I could look up Mapbox Docs, then simply type in what I’m trying to achieve, and get a code snippet with JS Fiddle example generated.
Yep! It could be, though we had to be be very focused on the channel so we started with Slack and Discord.
Personally I think there's less value in an interface over the docs vs a community. Engineers might prefer faster answers from docs, but companies are going to prefer having their users in a central place where they can talk to them.