Live data from Hacker News

The 5% Rule

jonpauluritis.com

61–70 of 212 posts

Re: The 5% Rule

#61
post #3

Only 5%? That gives me hope for humanity.

I'm not exactly sure if that should or not.

There have been any number of leaders that have been horrible people and yet the average normal people excuse their behaviors, and some even buy into their behaviors.

Re: The 5% Rule

#62
Personality traits like this are on a Bell curve, so he's just talking about the "left hand corner" of that curve. The percentage just depends on your threshold for tolerance.

I know people who are convinced that 50% of people are horrible people, their tolerance stops at "anything left of the median".

My tolerance is the opposite, and I can work with even quite problematic people successfully, so I would estimate that just 1% of people make that unnecessarily difficult.

Re: The 5% Rule

#63
post #58

The old adage: 'The customer is always right' which means a business should always have the best interests of customers at heart and always assume good faith, has turned on its head. Now customers have weaponized that old adage and presume an air of ugly hubris and are mean spirited because hey, 'The customer is always right'. Eh no, sometimes the customer is an asshole.

> which means a business should always have the best interests of customers at heart and always assume good faith I thought it meant, at least originally, that a customer's choice to shop, or not, at your store needs to be treated as your failure to attract the customer, not the customer's failure for making the "wrong" choice.

https://en.wikipedia.org/wiki/The_customer_is_always_right

https://en.wikipedia.org/wiki/The_customer_is_not_a_moron

Re: The 5% Rule

#65

Many laws, company policies, etc exist to prevent those 5% from causing damage to the rest of the population. So 95% of people have to live with restrictions and bureaucracy that merely exists for those small group.

"Live with" is a weird framing, isn't it? If we accept the claim for a moment, wouldn't it be more accurate to say that the restrictions exist to give the 95% the best chance at a reasonable, unmolested life?

Yes - at the price of restrictions that apply to all of us, not just to the 5%. The powers that be are trying to tune the restrictions to some kind of global maximum of organizational output. Rules hinder that - they slow you down. But the lack of rules increases the damage that the 5% can cause, which also slows you down.

The hard part is, when something causes damage, it's easy to make a rule, but harder to see that the rule will cost more than the damage.

Re: The 5% Rule

#66

Many laws, company policies, etc exist to prevent those 5% from causing damage to the rest of the population. So 95% of people have to live with restrictions and bureaucracy that merely exists for those small group.

"Live with" is a weird framing, isn't it? If we accept the claim for a moment, wouldn't it be more accurate to say that the restrictions exist to give the 95% the best chance at a reasonable, unmolested life?

Yes, but the balance point of restricted/unmolested has to move further into restriction territory to account for intransigent vs. bad-day molesters

A higher level optimality can be achieved wherever truly nasty people can be pre-screened out of situations

Re: The 5% Rule

#67
post #45

Earlier quoted context omitted.

I think it’s way less than that. We just got back from a ~1600 mile round-trip to visit family plus a week’s worth of incidental driving around town to buy groceries and visit other family nearby. On the highway segments, most cars were just trundling along between 2 and 20 mph over the limit, generally keeping reasonably to themselves. When an obstacle appeared on the roadside (stopped motorist, police, other), peop…

Maybe aggressive drivers don't drive aggressively all the time making you mistankenly assume they are good drivers?

If they are not detectably different from good drivers, doesn’t that make them good drivers?

Re: The 5% Rule

#69
In my experience people who express this kind of view (a slightly-sweeping, slightly-cynical take on the prevalence of shitty people) also tend to be epistemically overconfident of their grasp on social situations. For example, my opinion of the following quote is that it sounds contrived (Not contrived for the blog post, but contrived in the sense that the "brought the hair with her" hypothesis is itself contrived).

> My experience serving/bartending in restaurants was the same... As an example: one time a lady threw a huge fit about a 2-3 inch smooth brown hair being in her meal when her server was a blond girl and the entire kitchen staff were 35+ year-old Mexicans/ African Americans with completely shaved heads. Now I'm not saying this woman brought the hair into the restaurant and planted it in her meal... but I know for a fact it couldn't have been from any of our staff in the restaurant, so you can make your own decision.

My take is that there's less shitty people and more shitty Bayesians :)

Re: The 5% Rule

#70

The old adage: 'The customer is always right' which means a business should always have the best interests of customers at heart and always assume good faith, has turned on its head. Now customers have weaponized that old adage and presume an air of ugly hubris and are mean spirited because hey, 'The customer is always right'. Eh no, sometimes the customer is an asshole.

I’ve always took it as “the customer is always right in matters of taste”.

If customers keep asking for green shirts with red polka dots, you sell green shirts with red polka dots, even if you don’t like them.

Post reply on HN