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Best ecommerce UX practices from mcmaster.com

medusajs.com

61–70 of 175 posts

Re: Best ecommerce UX practices from mcmaster.com

#61

I hate how you can't command click on a link to open a page in a new tab. I do this all the time when comparing products on other sites since it makes it easy to switch back and forth between two similar products. This workflow is completely broken on McMaster's site.

I agree that's a nuisance. One of the few problems on that site. On the Mac I use the StopTheMadness extension to kill that click hijacking. McMaster's site works fine now.

Re: Best ecommerce UX practices from mcmaster.com

#65
post #15

Does it offer a "I will know it when I see it" function? Sometimes I have in mind a specific tool or accessory, but not its specs necessarily.

I use Duck Duck Go image search for that.

At some point deep learning will probably get to the point where you point a cell phone camera at the doodad, then prompt "wrench for this" or "missing piece", etc.

Re: Best ecommerce UX practices from mcmaster.com

#66

Oh McMaster... how I love thee. They pioneered same day delivery in 2001. I worked at Idealab in Pasadena California. We ordered SO much from them that they would deliver to us (and others in the area) directly and daily. If you had your order in by 10am (11 if you were SUPER lucky and there were a lot of orders to process) the truck would show up at ~2ish. This was 2001... WAY before Amazon Prime 2 day deliver, let…

You may enjoy Amazon Random Shopper.

https://randomshopper.tumblr.com/post/35454415921/randomized...

Re: Best ecommerce UX practices from mcmaster.com

#67
post #4

A huge advantage of McMaster I didn't see enumerated is the 3D models - for nearly every fastener, and for certain other products, you can instantly grab a 3D model and bring it right into your CAD design. As far as I know no one else offers this, definitely not at the scale McMaster's dataset offers. An annoyance of McMaster I didn't see enumerated is how they don't show you the shipping cost until after transaction…

They started showing shipping costs a few years ago. It was also my main complaint.

Re: Best ecommerce UX practices from mcmaster.com

#68
One thing people overlook with McMaster is that the parts mostly stick around. If you found it there once, it'll be there again later, and the same part number.

How many times have I found something on Amazon, bought it, loved it, and go to buy another and it's just entirely gone, not even a suggestion of what a replacement might be.

Re: Best ecommerce UX practices from mcmaster.com

#69
post #4

A huge advantage of McMaster I didn't see enumerated is the 3D models - for nearly every fastener, and for certain other products, you can instantly grab a 3D model and bring it right into your CAD design. As far as I know no one else offers this, definitely not at the scale McMaster's dataset offers. An annoyance of McMaster I didn't see enumerated is how they don't show you the shipping cost until after transaction…

I've heard you can contact support to get a shipping quote before placing your order.

Yes, although it's no longer necessary -- shipping costs are reflected at checkout now.

Re: Best ecommerce UX practices from mcmaster.com

#70

Earlier quoted context omitted.

"An annoyance of McMaster I didn't see enumerated is how they don't show you the shipping cost until after transaction is complete." I use McMaster daily and can see the shipping cost in two places when viewing my cart. The lines above the Place Order button on the top right side of the screen has Merchandise ####.## Shipping ##.## Total $####.## In the same bar below that is tax and directly below that you can click…

You're right and I'm wrong! There it is, plain as day. That's fascinating. I guess they updated this and I didn't notice.

It was fairly recent.
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