Live data from Hacker News

Launching the Kindle Fire was a mistake

plus.google.com

61–70 of 94 posts

Re: Launching the Kindle Fire was a mistake

#61
post #59

The return rate will be high and Amazon will suffer for it. The Fire currently has over 8000 reviews on Amazon with an average rating of 3.9. Over 5500 of those reviews give the device 4 or 5 stars. Something tells me the average Fire customer does not have such high expectations.

[deleted]

Re: Launching the Kindle Fire was a mistake

#62
post #11

Many of his main points are vacuous at best. "Adding insult to injury, it’s an extremely simple and ugly unlock-gesture, just the sweep of a mono-color bar from right to left." Since when is a function being simple a problem? And he's comparing it to a Windows phone, where the entire interface is based on "mono-color" tiles. The Fire is a $200 tablet, and aside from a misplaced On/Off button (not sure how that got pa…

> "Adding insult to injury, it’s an extremely simple and ugly unlock-gesture, just the sweep of a mono-color bar from right to left." Since when is a function being simple a problem?

The author is not arguing against the simplicity of the unlock gesture itself, he's arguing that the simplicity of the gesture makes its screwed-up-ness absolutely inexcusable. Or so I read it.

Re: Launching the Kindle Fire was a mistake

#63
It's cheap and pretty much does the job from what I hear. Obviously the author's and his family's experience was a bit worse than most people report. But honestely, returning something is a huge pain in the ass. It requires work and backing out of a decision. Very few people ever bother returning things. Just like some percentage of people never mail in rebates.

With apps, you can offer a 100% satisfaction guarantee, it will increase conversion, and few people will ever take you up on it. It sucks that it means a business doesn't have to please everyone completely, but the business is in it for the money anyway, not pleasing everyone. I think, from a business perspective, it was right to launch and capture the holiday sales. Subsequent versions will get better. I have a first generation Kindle and later versions blow it away. My version has freaking black text on a dark gray background, worse than cheap newspaper.

Re: Launching the Kindle Fire was a mistake

#64

I bought one. I love it. I CANNOT wait for a 8, 9 or 10 inch one because I will be the first one to get it (assuming it's still cheaper than the Ipad). I have no idea what people are talking about when they say they are disappointed. Seriously how much hardware + software do you want for $199. Last time I read a book and finished it was a few years ago. I just finished a 500 page book on the fire, and it has certainl…

How is it with reading PDFs? I read a lot of books on my iPhone without any problem, but PDFs just don't scale right. I'm starting think about getting some sort of tablet and good PDF handling is high on my requirements.

Re: Launching the Kindle Fire was a mistake

#65

I read the first few sentences of this and stopped when he said it was downright terrible. Having just received one for Christmas myself, I really have no idea where all the Fire hate is coming from. Sure, it's not an iPad, but it is absolutely a gap between my phone and my MacBook that I am now happy to have filled. Laying in bed watching Arrested Development, playing Angry Birds on a slightly larger screen, or brow…

I've played around with most companies' flagship tablets, to include the iPad. With the exception of my windows 7 tablet, the kindle fire was the first tablet that I actually purchased. Overall I love it, but there are a couple of things that really hurt the experience.

The biggest issue for me would be that the kindle fire often doesn't respond to input very well. I often find myself having to press a button 2-5 times in order for it to register. I know I am hitting the button because the button animation seems to be working correctly. I hope that they finally manage to fix this issue with another update. This alone brings the device from 4.5 stars down to 3.5 in my opinion.

The only other issue I have is that magazine/comic books are being sold for the kindle fire as if they are actually readable. This is more of a complaint against magazine and comic book publishers who should have started optimizing their content for digital display years ago. I shouldn't have to manually zoom in every time I turn a page and then pan around. The print magazine industry is rapidly becoming unprofitable, so why aren't these companies busting their asses to create e-reader friendly versions of their products?

Re: Launching the Kindle Fire was a mistake

#66
post #11

Many of his main points are vacuous at best. "Adding insult to injury, it’s an extremely simple and ugly unlock-gesture, just the sweep of a mono-color bar from right to left." Since when is a function being simple a problem? And he's comparing it to a Windows phone, where the entire interface is based on "mono-color" tiles. The Fire is a $200 tablet, and aside from a misplaced On/Off button (not sure how that got pa…

I think you missed his point about the unlock animation. His complaint wasn't primarily that it was too simple. He was complaining that in spite of the animation's minimalistic design, it still lags. Personally it didn't bother me, but it is kind of silly that even the unlock animation causes choppiness on the Fire.

Re: Launching the Kindle Fire was a mistake

#67

The only thing that killed the Fire for me (and sadly I now own one, got it as a gift), is they reneged on their 1 year of Amazon Prime free deal. Now, you only get a month. Screw that, the tablet is next to useless without Prime unless you like buying movies/tv shows that are DRMed up. Also, why the hell does it have stereo speakers that are only on the left side of the device in landscape orientation? What use is s…

When did Amazon ever claim to offer one year? The initial announcement of it was one month of free prime (http://www.wired.com/epicenter/2011/09/amazon/).

If your LCD is defective, contact Amazon and they will take care of it - that's what the warranty is for :)

Re: Launching the Kindle Fire was a mistake

#69
post #11

Many of his main points are vacuous at best. "Adding insult to injury, it’s an extremely simple and ugly unlock-gesture, just the sweep of a mono-color bar from right to left." Since when is a function being simple a problem? And he's comparing it to a Windows phone, where the entire interface is based on "mono-color" tiles. The Fire is a $200 tablet, and aside from a misplaced On/Off button (not sure how that got pa…

My mother or any other normal non-geeky people in my family doesn't care whether the problem lies in software or hardware. They care about the experience. The Kindle Fire experience is terrible right now. That terrible experience is what they'll remember and associate the brand with.

How so? I ask because I received a Kindle Fire for Christmas from my parents because I had been debating whether to buy one. So far I have used it for reading books and some light web browsing.

The experience has been good so far, although I have not attempted to stress the device or perform an action it was not designed for. Every person I know, who has actually used a Kindle Fire, has had nothing but positive comments; most of them are non-technical.

Re: Launching the Kindle Fire was a mistake

#70

The only thing that killed the Fire for me (and sadly I now own one, got it as a gift), is they reneged on their 1 year of Amazon Prime free deal. Now, you only get a month. Screw that, the tablet is next to useless without Prime unless you like buying movies/tv shows that are DRMed up. Also, why the hell does it have stereo speakers that are only on the left side of the device in landscape orientation? What use is s…

Amazon certainly never promised a year of Prime.
Post reply on HN