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Hetzner customer for 20 (?) years. Wish they would add managed databases to their cloud.
Wow! Twenty years in this industry is a lifetime! Thanks so much for supporting us all these years! I will pass on a +1 for you to the dev team about the managed databases. --Katie
The prices seem cheaper than Digital Ocean and AWS Lightsail. What's the catch ?
Since then they priced their boxes competitively relative to DO. A little bit less. That's still holding.
Also note that at that time hosting in Europe wasn't a popular option, unlike what we see now.
I am running a cluster of machines at Hetzner for years. Generally i am satisfied, but i like to share some bad experiences which took a month to fix. At some point some of my servers were facing random cpu stalls mostly at occuring midnight. I spend hours and nights to find out the cause. But i wasnt able to find it. Tracing the issue resulting in different causes everytime. After I contacted the Hetzner support tea…
> I contacted support again and received an arrogant email that the issue is related to my software and that they couldnt help me further. Doesn't surprise me, German companies always know better and will try to prove you wrong, whether you're their customer or supplier. Such is the business culture, I think.
I hope they created an offspring company with no access to the Hetzner main infrastructure. It would be very inconvenient to lose the "hosted in Germany" - a.k.a. "not accessible data for the US" - aspect in terms of GDPR.
I am running a cluster of machines at Hetzner for years. Generally i am satisfied, but i like to share some bad experiences which took a month to fix. At some point some of my servers were facing random cpu stalls mostly at occuring midnight. I spend hours and nights to find out the cause. But i wasnt able to find it. Tracing the issue resulting in different causes everytime. After I contacted the Hetzner support tea…
I chalked it up to our decision to run our databases on consumer grade hardware and didn't give it a second thought.
I hope they created an offspring company with no access to the Hetzner main infrastructure. It would be very inconvenient to lose the "hosted in Germany" - a.k.a. "not accessible data for the US" - aspect in terms of GDPR.
To the best of my knowledge, this is already too late. I remember reading through their FAQ and seeing that hence they now have a US-based owner, they are then within reach of US 3-letter agencies.
In the 2022 annual financial statement they do mention expanding to the US, though they don't go into the legal details. As the link posted in the cousin comment mentions, though:
> Hetzner US LLC, as a subsidiary of Hetzner Online GmbH, provides data center services within the USA for the parent company, Hetzner Online.[2]
So there is no US owner.
[0]: https://www.northdata.de/Hetzner+Online+GmbH,+Gunzenhausen/A...
[1]: https://www.unternehmensregister.de/ (enter "ENSoXX Holding AG" in the text field)
[2]: https://docs.hetzner.com/general/general-terms-and-condition...
Earlier quoted context omitted.
From here: https://docs.hetzner.com/general/general-terms-and-condition... Conclusion: In summary, you as a customer do have influence - to a certain extent - on shaping who has access to the data on your servers. EU and US authorities do have to follow the laws and legal procedures in requesting data. However, this may give you a false sense of security since some authorities have been known to stretch or violate ag…
Ok, but: "US authorities do not have direct access to your server or its content in the EU. US authorities have to comply with the regulations of the EU legislation.". So, because Hetzner is not owned by a US company, stuff like the CLOUD act doesn't apply to them. So, if you have a contract with the German entity of Hetzner and use a German server, you should be fine in terms of GDPR.
Any of the big cloud providers can claim that they comply with EU legislation, but they also have to comply with US-legislation and if 3-letter agency wants to have some data from one of their subsidiaries in EU, then they can/will decide which contract to breach.
I read Hetzners statements as being that they can no longer guarantee that they will not be forced to do the same - but that can be my reading of their statement that is wrong.
If I already had them as hosting-partner for a solution that fell under Schrems II, I would have them confirm this, to be sure.
When I was moving my server to a new hoster Hetzner was on the top of the list, but they refused me as a customer. As it was going to host (among other things) my mail server, I could not use my primary (self-hosted) email address - because that's asking for trouble if I ever run into issues. It seems using Protonmail triggered something on their side. They asked me for a copy of my ID card, which I happily provided.…
Hetzner customer for 20 (?) years. Wish they would add managed databases to their cloud.
Wow! Twenty years in this industry is a lifetime! Thanks so much for supporting us all these years! I will pass on a +1 for you to the dev team about the managed databases. --Katie
I currently have hybrid DigitalOcean / Hetzner setup to take advantge of load balancer and managed database at DO. If Hetzner provided some of those, I'd gladly switch.
I am not managing replicated postgresql myself ever again.