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Users without a cell connection find they can’t get back into their Zipcar

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61–70 of 108 posts

Re: Users without a cell connection find they can’t get back into their Zipcar

#61

Or: don't take your rental car that relies on cell service out of cell range. Was anyone else expecting a story about actually going off the grid, you know, permanently?

Happened to my daughter and friend at a trailhead in Shenandoah national park. They defo need a better (bluetooth at least) system.

Re: Users without a cell connection find they can’t get back into their Zipcar

#62

Earlier quoted context omitted.

That's DRM for you. Never trust it. Get a phone with expandable storage and fill your SD card(s) with GBs of non-DRM encumbered media and you can enjoy having it all instantly accessible to you whenever/wherever you want it for as long as you like. Control is what DRM takes from you, but we have the technology to take it back for ourselves.

Or run your own server like emby or plex both have offline access / download for their mobile apps...

Plex offline has never worked for me. It always freezes and never downloads anything. It's astonishing how janky the Plex app is, even after so long.

Re: Users without a cell connection find they can’t get back into their Zipcar

#64
post #20

As Apple is making emergency satellite communication a consumer thing, I expect other companies will follow. So at least in unusual situations like this no-cell-service one, spending a cold night in the woods is hopefully less of a risk.

Apple’s satellite connection is still very experimental (you need to initiate it, you have to find the range and do the ritual, and it’s on one of the worst connected provider with limited coverage), and feels more like a checkbox for marketing than an actual mass ready feature.

I’d put it in the same bin as lidar: it’s cool they got something working at all in such a constrained package. Hopefully it will become better/more generally useful within a decade.

(nowadays satellite phones or portable modems are actually pretty small, capable, and not that expensive. Consumer level access is already a thing in that regard)

Re: Users without a cell connection find they can’t get back into their Zipcar

#65

Earlier quoted context omitted.

How was this ever allowed? This sounds like litigation central. How you can rent cars that will brick themselves in tunnels, valleys, and in the country? Do cell phones even work in most parking buildings?

> Do cell phones even work in most parking buildings? This is why Zipcar issues a card for unlocking the car. I'm not sure why the people in the article didn't have one.

I have talked with someone else who didn't seem to have a card, so maybe it is now optional? It was admittedly a really annoying--if totally understandable--delay when I first went to use the service, and they probably lose a ton of customers who would otherwise impulse buy their way into their first ride were it not for "and now wait forever for your card to arrive". The card definitely solves this problem, though, as as far as I can tell the car does have local storage for how long you are allowed to unlock it. (Your big problem is if you then get back to the car late and the car re-locks. It has no concept of being home or being done other than your time as determined by the service when you last talked to it is up.)

Re: Users without a cell connection find they can’t get back into their Zipcar

#66

This is specifically a Zipcar (multiple vehicle vendors, less car infotainment integration) problem, even happens in urban garages. Similar article written about this a year or two ago. Reachnow (BMW based) when it was around solved the issue by having a pin code you enter, Car2Go (Mercedes based) probably also did I think. Here's the other hn post from 3 years ago: https://news.ycombinator.com/item?id=20873234 , and…

Car2Go just allowed you to take the key with you during stopovers, so you don't have to deal with that.

Re: Users without a cell connection find they can’t get back into their Zipcar

#67

Or: don't take your rental car that relies on cell service out of cell range. Was anyone else expecting a story about actually going off the grid, you know, permanently?

I've had trouble with zipcars not connecting in parking garages... Where the zipcars live/supposed to return to.

Re: Users without a cell connection find they can’t get back into their Zipcar

#68
I don't know of a solution but ... it makes me think of all the quick rental bikes in the city. The moment they lose power/wifi no one can use any bikes.

Maybe that's ok since you're likely only going a few km

But it reminds me of vending machines in Japan. If I understand correctly they're set supposed to allow dispensing in the event of an earthquake. Of course Japanese society has less petty theft and vandalism which is why they can have the vending machines in the first place.

Re: Users without a cell connection find they can’t get back into their Zipcar

#69

Earlier quoted context omitted.

It's unreasonable to expect everyone to critique the engineering of their rental car before renting it. It's the engineers job to make sure the product is capable of being fit for the task it's intended for.

Fair, sort of. I shouldn't blame the victim too much. That said, engineers have to make assumptions somewhere. I suspect remote camping trips are just too far out of the envelope that ZipCar was designing for, that envelope being cities. But really I'm just irritated by the bait and switch title, that to me promised a much more interesting topic than "here's a thing that can go wrong with one car rental company in si…

The default state for the consumer is: “it’s a car, it doesn’t require cell service”

If zipcar put a huge banner prior to checkout saying that you will not be able to access the car if you don’t have cell service, I bet a lot of people would think twice, which is why they don’t, which is what makes it shitty

Re: Users without a cell connection find they can’t get back into their Zipcar

#70

We downloaded some shows from netflix before we went off grid so we would have something to watch in case there was some down time. Sure enough, we couldn't watch them. The netflix app needed to phone home before it would allow us to see them.

That's DRM for you. Never trust it. Get a phone with expandable storage and fill your SD card(s) with GBs of non-DRM encumbered media and you can enjoy having it all instantly accessible to you whenever/wherever you want it for as long as you like. Control is what DRM takes from you, but we have the technology to take it back for ourselves.

VLC is available for both flavors of phone/tablet, you don't need an SD card, builtin storage is fine.
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