What I find shocking about this, as with many other examples from Meta, Alphabet, Amazon etc. is that many of the complaints are things that small companies justify as "yes, but small team". In other words, our 3 developers don't have the time to refactor this API heavy interface because we are struggling with company growth. When you have the size and money of Atlassian, that excuse is pathetic. Yeah we have 3000 De…
Large companies incentivise behaviour that overall make products worse and customers angry while showing super awesome metrics internally. While I'm sure such metrics are going to be causing some of the right people to get PIP'd and managed out they also disillusion the good people that were trying to do the right thing (or actually did do the right thing) but which didn't show up as the correct number on some dashboard that was used by the CTO and HR to fire the "underperformers".