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Jabra denies support for Elite 85t Bluetooth earbuds on computers

news.ycombinator.com

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Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#61

Post by hyperdimension »

x0x0 wrote: post #9
AshamedCaptain wrote: post #4

I'd hope they lose the Bluetooth label and certification for this kind of crap, but we know nothing will happen.

Come on; bluetooth is in year ~20 of public alpha test. No certification would mean a thing besides, "Bluetooth: it could work!"

That's a pretty good slogan. I vote for a duel between Bluetooth and USB-C marketers as to who can use it.

EDIT: the idea of tunneling USB-C ports over Bluetooth (like the wireless USB standard that I never quite saw take off) just occurred to me while writing this comment. What fresh hell.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#62

Post by JadeNB »

x0x0 wrote: post #8

I bet your credit card or merchant will provide a refund. Which is too bad because the only thing I don't like about my Jabra 65t s after probably 1k hours of use is they don't get quiet enough, but :shrug:.

> I bet your credit card or merchant will provide a refund.

After 2 months? I guess it depends on the merchant, but I think my credit card requires that I dispute a charge within 30 days.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#63

Post by dgacmu »

There's a good answer below about how to disable this feature in Chrome.

An alternative to starting it with the experiment flag is to use the "Disable Automatic Gain Control" Chrome extension: https://chrome.google.com/webstore/detail/disable-automatic-...

I've been using it for a while with an 85h and it at least removes _that_ part of the failure. The stupid things keep rebooting themselves randomly while I'm on calls, however - I will never buy another Jabra product again.

(there was a discussion about this a while ago on reddit where folks identified these workarounds): https://www.reddit.com/r/Jabra/comments/qikzif/elite_85h_spo...

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#64

Post by Master_Odin »

I've the same headphones, and the two problems I've had with them were: 1. Mic auto-muting during meetings. The fix here was to disable automatic mic gain or whatever 2. Headphones not always properly playing music from my phone when also being connected (but not used) to my laptop. Fix was to turn off Bluetooth on my laptop.

In both cases, it seems to be purely an issue with macOS and Apple software, as I've never had a single issue when using windows or my Android phone. For the second issue when I researched it, the conclusion was that apple just regularly does poorly with BT devices connected to multiple sources as why would you use something other than your apple product?

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#65

Post by bastardoperator »

thriftwy wrote: post #6
vorpalhex wrote: post #3

This is a lesson in not buying from sketchy companies unfortunately. They don't, as far as I am seeing, advertise PC compatibility. So you are out of luck there. Return them if you can and buy something better.

Jabra is an old, well-known brand.

It's a brand I would expect my 70 year old mom to buy because she remembers it from 15 years ago.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#69

Post by jjeaff »

gotrythis wrote: post #48

I have the Elite 85h, and it has the same problem, as well as about a dozen other problems when you connect it to a computer. Same response. But the sales letter for the product makes it clear that they do support computers. My last email to Jabra was ignored: The message that computers are not supported devices on the Jabra Elite 85h was a very upsetting response to receive, so I didn't respond for quite a while. It…

I use my Jabra headphones to connect to all 8 of my cell phones. I'm sure that is the use case they were built for.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#70

Post by Godel_unicode »

donmcronald wrote: post #50
samanbb wrote: post #10

My Jabra Elite 85h over-ear headphones suffer from the same issue. These are Wirecutter's suggested Bluetooth headphones, which is why I bought them. I wonder if they still would be if it was widely known that these headphones are not meant to be used with computers.

> These are Wirecutter's suggested Bluetooth headphones I stopped trusting Wirecutter a long time ago when they "recommended" powerline adapters that sucked. After buying some and doing my own testing I realized the whole product category sucks unless you're super desperate with no other options. Of course instead of saying that Wirecutter happily gives the best piece of garbage 8 or 9 stars. That's the problem with…

Powerline networking is a great example of where review sites totally fall down; it's amazing in most cases, providing great bandwidth and very low jitter and packet loss. Then for no reason*, it will absolutely suck for some people. The only way to find these kinds of problems is to survey every situation and test each product in all of them, which is clearly impossible.

People will hear this and go, "aha! Crowd sourcing!" The issue with that is that with modern technology the problem is overwhelmingly user error (or to be generous, perhaps UX). So you will spend essentially all your time chasing down people who don't know how to charge their product, or have their powerline adapter hooked up upstream of a UPS, etc

Your wiring is to blame. Maybe some staple missed and nicked the wire, maybe you have something leaking EMI, maybe you just have dirty power.

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