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Indian online merchants cannot store credit card information from 2022

rbi.org.in

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Re: Indian online merchants cannot store credit card information from 2022

#61
post #20

Is the RBI deliberately trying to handicap credit cards in India? The decision to make recurring payments impossible, followed by having to enter card information every time I do an online transaction is making for a very frustrating experience. The justification for these decisions is always "consumer interest" but how is making consumers jump through hoops to do transact online in consumer interest? I wish the indu…

So the order doesn’t prohibit tokenizing or saving cards, it specifies who can save them. Earlier, merchants could save the details, and this ability leads to massive amounts of fraud and theft (see US right now). Then only regulated payment aggregators could save them, and issue a token to the merchants. Stealing the token wasn’t too helpful because you couldn’t grab the money, the token was tied to the merchant. Bu…

This is a great response throwing light on the actual new protocol which does seem to make sense.

Re: Indian online merchants cannot store credit card information from 2022

#62
post #23
post #3

Earlier quoted context omitted.

Indian merchants have to support UPI - another payment mechanism which is secure. I tend to use that in most places so that I dont have to store my card details.

Do you have to use your cellphone number to avail UPI services? If that is the case, then it is not for me.

it is not for you and no one cares

Re: Indian online merchants cannot store credit card information from 2022

#63
post #31

Is the RBI deliberately trying to handicap credit cards in India? The decision to make recurring payments impossible, followed by having to enter card information every time I do an online transaction is making for a very frustrating experience. The justification for these decisions is always "consumer interest" but how is making consumers jump through hoops to do transact online in consumer interest? I wish the indu…

If you'd bother to read the article (or heck the first two lines of the article) you'll see that this rule does not mean you'll have to re-enter your credit card info on every order.

From the HN guidelines:

> Please don't comment on whether someone read an article. "Did you even read the article? It mentions that" can be shortened to "The article mentions that."

Re: Indian online merchants cannot store credit card information from 2022

#64

Something I learned in college - not all countries have the same laws as the US where it's easy to dispute a charge and the burden of proof is with the merchant. If India is one of those places where the burden of proof is on the customer, and it's difficult to dispute charges, it makes sense to tokenize things.

I've filed a chargeback before in India, the burden of proof was on the merchant at that time. Maybe I got lucky with my card issuer.

Re: Indian online merchants cannot store credit card information from 2022

#65
post #55

Disclosure: I work for a fintech in India, specialized in card payment. It seems here people see this rule as "merchants can't store card numbers any more". This is actually a lot more than that, this is the new rule: you cannot store card numbers for recurring payment. Even if you are PCI-DSS compliant. Even if you are audited by the RBI. Even if you're sponsored by a bank. The only way to store a Visa number is to…

I don't agree with your interpretation on this being a stealth tactic but even if this was one it's just the state institutions acting in the interest of their mandate. This might not be beneficial to you employer or Visa or MasterCard or few high flying credit card users of the super rich class but it is in the interest of the people. If they think it's time to move beyond cards due to the strategic overdependence o…

> If they think it's time to move beyond cards due to the strategic overdependence on foreign service providers like Visa who can disrupt the Indian financial system at the behest of their US govt

Is there any evidence that the RBI actually thinks this? You seemingly criticise GP on their inference of an ulterior motive but then posit your own ulterior motive.

Re: Indian online merchants cannot store credit card information from 2022

#66

Earlier quoted context omitted.

> To use card tokens for any kind of payment, you need to integrate with some kind of card data vault, which this rule seems to also prohibit. Why would you need that? The rule says nobody can store "actual card data". If you're using the token for a new payment, you don't retrieve the card number, you use the token directly. > It seems to be instructing the card brands to issue unique tokens for ever cardholder + me…

That number needs to be mapped to the PAN, and somebody has to have stored that PAN somewhere in order for it to be used to process payment. This rule says nobody other than the issuer and the card brands are allowed to store the PAN.

Sure, that's why you get the token from the issuer or card brand. That way there's only one entity that stores the PAN, and no third parties are storing it.

To quote the article linked above, "The central bank said the facility of tokenisation shall be offered by TSPs only for the cards issued by/affiliated to them."

Re: Indian online merchants cannot store credit card information from 2022

#67
post #19

This is actually a good thing. Think of it like Apple's email masking service - Merchants can only store a tokenized version of your credit card instead of the real card details. I say this is a good thing after having worked with many E-Commerce shops in India as a consultant. Most of them barely know a thing about security, let alone about PCI DSS compliance. I have worked with shops that stored the entire credit c…

And yet people still think hiring Indian software and IT engineers is a good idea.

This is not a racist thing. So don't disagree because it hurts someone else's assumed feelings.

There is a significant gap in that sort of knowledge there.

Re: Indian online merchants cannot store credit card information from 2022

#68
post #19

This is actually a good thing. Think of it like Apple's email masking service - Merchants can only store a tokenized version of your credit card instead of the real card details. I say this is a good thing after having worked with many E-Commerce shops in India as a consultant. Most of them barely know a thing about security, let alone about PCI DSS compliance. I have worked with shops that stored the entire credit c…

What is this Apple email masking service? I keep reading about it but every time I pick "Apple Pay" to pay some service it tells me it's going to give them my icloud address and it gives me no option to choose "mask my email" or anything remotely related or giving some alternate email

Re: Indian online merchants cannot store credit card information from 2022

#69
post #19

This is actually a good thing. Think of it like Apple's email masking service - Merchants can only store a tokenized version of your credit card instead of the real card details. I say this is a good thing after having worked with many E-Commerce shops in India as a consultant. Most of them barely know a thing about security, let alone about PCI DSS compliance. I have worked with shops that stored the entire credit c…

And yet people still think hiring Indian software and IT engineers is a good idea. This is not a racist thing. So don't disagree because it hurts someone else's assumed feelings. There is a significant gap in that sort of knowledge there.

I disagree with this premise, I have worked across many countries and I can tell you bad script kiddies and programmers exist universally, everywhere. It just so happens the population of India and China are quite large compared to the rest of the world, so they're more easily visible. I have worked with some of the best talent from these nations as well, so I would be very hesitant to attach a particular country to it.

Re: Indian online merchants cannot store credit card information from 2022

#70

Is the RBI deliberately trying to handicap credit cards in India? The decision to make recurring payments impossible, followed by having to enter card information every time I do an online transaction is making for a very frustrating experience. The justification for these decisions is always "consumer interest" but how is making consumers jump through hoops to do transact online in consumer interest? I wish the indu…

A lot of business around the world are built around this silent charges and people being forgetful or not active in checking their expenses.
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