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App is getting 500 server error. Cant connect

teslamotorsclub.com

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Re: App is getting 500 server error. Cant connect

#61

Post by ajross »

BluSyn wrote: post #10

Unlocking through the app requires server and phone cell signal. Phone (Blutooth) unlocking and key card unlocking do NOT require connectivity. That would be dumb, phone cell signal doesn't work everywhere. Source: I have a Model 3, and frequently park in locations with 0 cell coverage.

Yeah, this just doesn't jive with the way these devices have always worked. That said, do keep your key card on your person somewhere. I haven't been locked out of my car by a dead phone battery, but at some point it's going to happen I'm sure.

Re: App is getting 500 server error. Cant connect

#62

Post by ajross »

breser wrote: post #8
detaro wrote: post #3

Earlier quoted context omitted.

I'm totally not up to speed on Tesla details, but weren't those only added later for the higher-end models, so people that bought before might not have those? (+ of course you can bet that a pile of people doesn't carry them because the phone method "always" worked)

There are 4 ways to unlock a Tesla. * Via Bluetooth from your phone. Model 3 and Y used this as the primary way of unlocking. This does not require a Tesla server. It's just local communication between the car and the phone. The car and the phone are paired. * Via a key card. Model 3 and Y use this as the method when you get the car until you pair it with the phone and what you use if you want to give someone tempora…

FWIW: my understanding is that the current generation of fobs are just bluetooth devices speaking the same protocol as the app.

Re: App is getting 500 server error. Cant connect

#63

Post by ajross »

nottorp wrote: post #46
Darkskiez wrote: post #12

Earlier quoted context omitted.

Yes, you can unlock your car with the NFC keycards (or app via NFC), the bluetooth fobs or bluetooth phone, with no connectivity for either. The problem that happened last time was that people opened the app to do something and logged out to try and fix it, thus clearing their credentials, and then can't log back in, and cant log back in to reauthenticate their device.

So you can invalidate your keys (not the phone app) via your phone by mistake?

No, the keys are fixed to the car, not managed by the app. You can delete them only AFAIK from within the car UI. And IIRC it requires you have at least two active at all times.

Re: App is getting 500 server error. Cant connect

#64

Post by Sohcahtoa82 »

bamboozled wrote: post #39
goshx wrote: post #30

Earlier quoted context omitted.

Yeah, the "can't get into my car" is either trolling, not near his car, or maybe the old roadster had a different way of handling this. I can't connect to Tesla from the app, but I just walked to my car and was able to open the door just fine.

Simple, people probably leave the keycard at home ?

I say this as a Tesla owner...

Do not leave your keycard at home. Every Tesla owner should have a keycard in their wallet (You don't go driving without your wallet, do you?). You never know if your phone will die.

It's the same with cars that use keyless start. In my wife's Honda CRV, the fob has a physical key that can be removed to open the door, and the Start button can read the RFID in the fob if the fob battery is dead.

Re: App is getting 500 server error. Cant connect

#65

Post by breser »

ajross wrote: post #62
breser wrote: post #8

Earlier quoted context omitted.

There are 4 ways to unlock a Tesla. * Via Bluetooth from your phone. Model 3 and Y used this as the primary way of unlocking. This does not require a Tesla server. It's just local communication between the car and the phone. The car and the phone are paired. * Via a key card. Model 3 and Y use this as the method when you get the car until you pair it with the phone and what you use if you want to give someone tempora…

FWIW: my understanding is that the current generation of fobs are just bluetooth devices speaking the same protocol as the app.

Could be. I don't believe the old fobs were bluetooth.

For what it's worth I also didn't mention that at least the old fobs also had an RFID in them that if the battery was dead you could just hold them up to certain spots on the car to open/drive it.

Re: App is getting 500 server error. Cant connect

#66

Post by spookthesunset »

Sohcahtoa82 wrote: post #64
bamboozled wrote: post #39

Earlier quoted context omitted.

Simple, people probably leave the keycard at home ?

I say this as a Tesla owner... Do not leave your keycard at home. Every Tesla owner should have a keycard in their wallet (You don't go driving without your wallet, do you?). You never know if your phone will die. It's the same with cars that use keyless start. In my wife's Honda CRV, the fob has a physical key that can be removed to open the door, and the Start button can read the RFID in the fob if the fob battery…

And before somebody says “aha what if the car battery is dead!!” (Which is what I thought)… if the car battery is dead, you ain’t going anywhere. Can’t start the car without the battery unless it is a manual transmission.

Of course the doors… well, shouldn’t there be a backup physical key?

Re: App is getting 500 server error. Cant connect

#67

Post by senectus1 »

Sohcahtoa82 wrote: post #64
bamboozled wrote: post #39

Earlier quoted context omitted.

Simple, people probably leave the keycard at home ?

I say this as a Tesla owner... Do not leave your keycard at home. Every Tesla owner should have a keycard in their wallet (You don't go driving without your wallet, do you?). You never know if your phone will die. It's the same with cars that use keyless start. In my wife's Honda CRV, the fob has a physical key that can be removed to open the door, and the Start button can read the RFID in the fob if the fob battery…

>> (You don't go driving without your wallet, do you?)

I dont own a Tesla.. but yeah.. I go driving without my wallet all the time... My phone covers 99% of my wallet needs these days

Re: App is getting 500 server error. Cant connect

#68

Post by neurostimulant »

senectus1 wrote: post #67
Sohcahtoa82 wrote: post #64

Earlier quoted context omitted.

I say this as a Tesla owner... Do not leave your keycard at home. Every Tesla owner should have a keycard in their wallet (You don't go driving without your wallet, do you?). You never know if your phone will die. It's the same with cars that use keyless start. In my wife's Honda CRV, the fob has a physical key that can be removed to open the door, and the Start button can read the RFID in the fob if the fob battery…

>> (You don't go driving without your wallet, do you?) I dont own a Tesla.. but yeah.. I go driving without my wallet all the time... My phone covers 99% of my wallet needs these days

Is bringing driver license while driving not required by law in your place?

Re: App is getting 500 server error. Cant connect

#69

Post by toomuchtodo »

neurostimulant wrote: post #68
senectus1 wrote: post #67

Earlier quoted context omitted.

>> (You don't go driving without your wallet, do you?) I dont own a Tesla.. but yeah.. I go driving without my wallet all the time... My phone covers 99% of my wallet needs these days

Is bringing driver license while driving not required by law in your place?

Not OP. My state allows me to present my drivers license with Apple Wallet. I believe the TSA will support using this for air travel in the near future as well.

https://www.apple.com/newsroom/2021/09/apple-announces-first...

Re: App is getting 500 server error. Cant connect

#70

Post by asplake »

BluSyn wrote: post #10

Unlocking through the app requires server and phone cell signal. Phone (Blutooth) unlocking and key card unlocking do NOT require connectivity. That would be dumb, phone cell signal doesn't work everywhere. Source: I have a Model 3, and frequently park in locations with 0 cell coverage.

BBC: Tesla drivers left unable to start their cars after outage https://www.bbc.co.uk/news/technology-59357306
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