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There may be a steep privacy cost if you park here

latimes.com

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Re: There may be a steep privacy cost if you park here

#61

Post by bink »

extropy wrote: post #17
rPlayer6554 wrote: post #11

> But let’s clear up something right away: Trader Joe’s says it has nothing to do with this. > “This isn’t a TJ’s thing,” said Tara Miller, a Trader Joe’s spokesperson. “It’s being implemented by the landlord I feel like the headline is misleading and shouldn't mention Trader Joe's if it isn't Trader Joe's direct fault.

Still TJ decided it's fine to continue running their store with this crap being set up Or they might have been in the dark until people started complaining. Anyhow this totally involves TJ and they will need to do something about it, as more customers will get pissed.

Trader Joe's no doubt has a multi-year lease at this location that they can't just break. But beyond that I seriously doubt the Trader Joe's legal team inspects the terms of service for the parking apps of all parking garages attached to buildings where they lease space. We'd also have no way of knowing if they objected to these terms in private even if they had.

They probably will have their legal team take a look at the agreement for this location now that it's made the news, but can we cut them a little slack before fetching the pitch forks?

Re: There may be a steep privacy cost if you park here

#62

Post by mixmastamyk »

hyperman1 wrote: post #50
the_snooze wrote: post #16

I hate tech like this. It ostensibly offers some minor convenience for the end-user, but it's really just a big data grab for whatever company implemented it. A few years ago, I went to a local Shake Shack and found they replaced their cashiers with kiosks. But placing an order requires me to give them my phone number, supposedly so they can text me when my order was ready. This should have been a very simple transac…

For companies doing this, I tend to give them the phone number of their own service desk.

Better to stop doing business, or they’ll never learn.

Re: There may be a steep privacy cost if you park here

#63

Post by pengaru »

gruez wrote: post #8
pengaru wrote: post #3

> The parking-lot attendant, he said, “let me off with a warning that I wouldn’t be so lucky next time.” So... for some old timer who pulls up without a smartphone they'll turn them away? Sounds like an empty threat to me. Edit: Should have read more before commenting, later in the article: > customers “also have the option of entering their license plate number into one of four kiosks as a means of validating their…

>So... for some old timer who pulls up without a smartphone they'll turn them away? yeah? AFAIK if you want to shop at an amazon go store, you need mobile app and a registered amazon account. We're also getting there at other places because some establishments/jurisdictions are requiring proof of vaccination (ie. signed QR code).

I fully expect more cities to prohibit retail establishments from refusing cash within their jurisdictions. There's precedent for it already, on grounds of discriminating against the poor.

Re: There may be a steep privacy cost if you park here

#64

Post by chillwaves »

akudha wrote: post #44
the_snooze wrote: post #16

I hate tech like this. It ostensibly offers some minor convenience for the end-user, but it's really just a big data grab for whatever company implemented it. A few years ago, I went to a local Shake Shack and found they replaced their cashiers with kiosks. But placing an order requires me to give them my phone number, supposedly so they can text me when my order was ready. This should have been a very simple transac…

Years ago, I was at a huge electronics store in NYC. I wanted to buy something small, maybe 30 bucks worth. The cashier won’t bill unless I gave him my phone number. I asked him why he needs my number, he said “in case you return the item”. I told him he needs the receipt, not phone number, while returning items. He didn’t budge. I didn’t want to cause a scene, so I left without purchasing. It is not just collecting…

Imo, name and shame.

Re: There may be a steep privacy cost if you park here

#65

Post by donio »

the_snooze wrote: post #16

I hate tech like this. It ostensibly offers some minor convenience for the end-user, but it's really just a big data grab for whatever company implemented it. A few years ago, I went to a local Shake Shack and found they replaced their cashiers with kiosks. But placing an order requires me to give them my phone number, supposedly so they can text me when my order was ready. This should have been a very simple transac…

Having to install a special app just to park is not even convenient, it's a pain in the ass.

Re: There may be a steep privacy cost if you park here

#66

Post by mLuby »

akudha wrote: post #44
the_snooze wrote: post #16

I hate tech like this. It ostensibly offers some minor convenience for the end-user, but it's really just a big data grab for whatever company implemented it. A few years ago, I went to a local Shake Shack and found they replaced their cashiers with kiosks. But placing an order requires me to give them my phone number, supposedly so they can text me when my order was ready. This should have been a very simple transac…

Years ago, I was at a huge electronics store in NYC. I wanted to buy something small, maybe 30 bucks worth. The cashier won’t bill unless I gave him my phone number. I asked him why he needs my number, he said “in case you return the item”. I told him he needs the receipt, not phone number, while returning items. He didn’t budge. I didn’t want to cause a scene, so I left without purchasing. It is not just collecting…

To be fair to the cashier, they were probably given no choice in the matter. One of those "I'm sorry, the system won't let me proceed without this info."

"Required form fields" are one of those great power/great responsibility things.

Re: There may be a steep privacy cost if you park here

#67

Post by mcculley »

rav3ndust wrote: post #60
dogman144 wrote: post #52

Earlier quoted context omitted.

“Do you need my phone number to checkout” or “I forgot my phone” always works tbh. Just have to be a little disagreeable.

What about a simple "I don't have a mobile?" A lot of folks forget there are still people who don't have one - and many who don't want one. If the store won't transact with someone simply because they don't feel like handing out that bit of information (or simply because they don't have the information to provide), they're not really a store worth transacting with.

Don’t feel like you need to lie. Just say, “no”.

Re: There may be a steep privacy cost if you park here

#68

Post by Blammar »

the_snooze wrote: post #16

I hate tech like this. It ostensibly offers some minor convenience for the end-user, but it's really just a big data grab for whatever company implemented it. A few years ago, I went to a local Shake Shack and found they replaced their cashiers with kiosks. But placing an order requires me to give them my phone number, supposedly so they can text me when my order was ready. This should have been a very simple transac…

This reminds me so much of how Radio Shack used to operate. I'd go there to buy some capacitors or solder, and the cashier would demand my full name, address, phone number every single time. I just said, nope, here's the cash, give me the receipt.
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