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We replaced rental brokers with software and filled 200 vacant apartments

caretaker.com

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Re: We replaced rental brokers with software and filled 200 vacant apartments

#61

Landlords being able to require proof of no evictions in rent history makes sense (even though it absolutely makes life worse for people who fell on any form of hardship), but why are landlords even allowed to demand proof of no felonies?!

Because they write the laws and not renters

Re: We replaced rental brokers with software and filled 200 vacant apartments

#62
post #58
post #53

Earlier quoted context omitted.

Whether someone returned the keys or not is largely irrelevant. The prior occupants could have made extra copies.

I disagree. Whether the prior occupant or the property management company has extra sets of keys, you generally don't want some random prospective tenant out there to have the keys to a unit that you will eventually want to rent out to another individual. For Airbnb's/STR's, same problem; guests returning to a unit much later to carry out illegal activities is rather well documented at this point. Across the board, i…

You agree with the person you replied to. They are saying guests may return to carry out illegal activity even if they returned the keys because they could have just made copies.

Re: We replaced rental brokers with software and filled 200 vacant apartments

#63
post #48

The blog mentions they used Charles to intercept traffic and reverse engineer the digital lock [0]. How does a tool like that decode HTTPS traffic? I thought HTTPS was encrypted end to end by the browser. [0] https://www.charlesproxy.com/

You add its root cert, and it re-encrypts: https://www.charlesproxy.com/documentation/proxying/ssl-prox...

Re: We replaced rental brokers with software and filled 200 vacant apartments

#64

Maybe I'm old school, but I like to make sure I meet my tenants face to face during a showing before renting a property out. I guess it depends on if your tenants are all shorter term and you have high turnover. I don't feel the paperwork part of it is a huge hassle anymore, with screening services and document signing all being online now.

This is the classic pet vs cattle problem. It isn't aimed at the person who is renting their precious second apartment.

It's for investors with 50+ rentals where every unit is simply a number in a spreadsheet.

Re: We replaced rental brokers with software and filled 200 vacant apartments

#65

Earlier quoted context omitted.

So the landlords just make the rent more expensive to account for having to pay the broker, what changed?

It addresses the principle-agent problem[0]. Yes, renters that want a broker may simply raise the rent to pay for it, but doing so affects their own bottom line because either (1) it's harder to find a renter at that higher price or (2) they could have found a renter without a broker and pocketed the higher rent themselves. [0]: https://en.wikipedia.org/wiki/Principal%E2%80%93agent_proble...

Both of those things happen regardless of who formally pays the fee: one side of the transaction has a desirable good (apartment) the other side only has money to bargain with, so it's obvious from who's pocket the fee will come from. Many times the buyer would openly raise that argument in negotiations: "You know, I have all those fees to pay, can you lower the rent a bit?". It's not like sellers are completely oblivious to fees paid by a buyer.

Re: We replaced rental brokers with software and filled 200 vacant apartments

#66

Earlier quoted context omitted.

The assumption that software can solve this problem is simply wrong. It's the regulation change that needs to happen if you don't want that renter pay the broker "services". For example, a new law in Germany to apply the "who hires pays" principle for brokers in the renting market basically made the renting "broker fee free" for renters. Previously, the landlords would hire a broker that needed to be paid by the rent…

That and the entire rental background check industry. $30-$50 fees for each submission of the same report on what is effectively your own data.

It’s necessary in many markets IMO. Otherwise people would just spam applications at every apartment that satisfies their broad filters.

Re: We replaced rental brokers with software and filled 200 vacant apartments

#68

Earlier quoted context omitted.

So the landlords just make the rent more expensive to account for having to pay the broker, what changed?

The rent price depends on supply and demand, not on landlords costs.

Doesn’t it stand to reason that without broker fees the landlord margins would increase bringing more landlords (supply) into the market?

Re: We replaced rental brokers with software and filled 200 vacant apartments

#69

I’ve had this urge lately after dealing with idiotic and incompetent property rental managers to automate their entire industry away. I’m glad I’m not the only one

Had a very similar idea 10 years ago. Just proves that ideas are easy. Execution is where the value is created.

This is what I enjoyed most about this article. It's an idea I've thought about in the past (who hasn't) and their approach seems so much better than anything I thought up.
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