Their "privacy promise" page https://neeva.com/digital-bill-of-rights talks a lot, but doesn't say much about what they do.
Neeva Announces Public Availability of Its Ads Free, Private Search Engine
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Re: Neeva Announces Public Availability of Its Ads Free, Private Search Engine
#62I tried signing up a few weeks ago and they are not allowing international or Australian access. I'm surprised the comments here are missing the elephant in the room. Sridhar Ramaswamy was the Google executive directly responsible for putting all those ads on Google's search results. If Google search got broken then I reckon he did more than anyone to break it. He had a brutal rivalry with YouTube CEO Susan Wojcicki.…
Arguably those ads have to be that annoying if people want to use YouTube for free, at least in its current state - it’s a globally free service that receives 500 hours of content every minute[0]. Less annoying ads drive less clicks and thus generate less revenue. Paying to remove them is a sign that you actually value YT for how much it costs to run.
Re: Neeva Announces Public Availability of Its Ads Free, Private Search Engine
#63"Sign up and get three months free, then only $4.95 per month."
I can't believe this, but I may have reached the point where I'd be willing to pay for search that isn't shit.
"Amazon Prime Search", anyone?
Re: Neeva Announces Public Availability of Its Ads Free, Private Search Engine
#64Re: Neeva Announces Public Availability of Its Ads Free, Private Search Engine
#65 [x] Collects data
[x] Collects name, address and phone number
[x] Collects contacts from other accounts
[x] Collects usage data
[x] Solicits personal data through "surveys"
[x] Uses cookies, local storage and "other technologies" to collect any information (e.g., personal information)
[x] Claims purpose of collection is to "improve product/service" but are not limited by any enforceable user agreement regarding such purpose
[x] May collect data about its users from other other companies
[x] May "have a presence" (e.g., tracking pixel) on other sites/services
[x] May transfer personal data to subsidiaries, with no control over what those companies may do with the data
[x] May transfer personal data to third party companies, with no control over what those companies may do with the data
[x] May use aggregated data for any (commercial) purpose, not subject to privacy policy
[x] May use "de-identified" data for any (commercial) purpose, not subject to privacy policy
[x] May move data anywhere in the world at any time, for any reason
If the user is paying, why is there no "contract" governing the "service". It might define the rights and obligations of Neeva and the user. If Neeva violates their privacy policy (how would we know), then what happens. Users are paying Neeva, so potentially they could could claim financial losses, but what exactly is Neeva promising to do. There is no document that details what exactly users are paying for. Even practical terms such as how many results can a user retreive per hour. A look at the "bill of rights" (doubtful this could be considered a contract for service) reveals there are few restrictions on Neeva, other than Neeva will not retain data for longer than 90 days unless asked to do so by the user or required by law. (However they are explcitly allowed in the privacy policy to transfer the data to a third partes who may be under no such restrictions.)While the plan may not be to sell ads, this project could be aimed at (user-financed) aggregated data collection. There is zero information on how they will use aggregated data and any such use is not subject the privacy policy, it's free from any restrictions. There is not even any statement that aggregated data would be anonymised or, if so, how.
Re: Neeva Announces Public Availability of Its Ads Free, Private Search Engine
#66I have been using Neeva for several weeks. It took a while to stop my eyes from scanning past "the fold" in search results. The useful stuff is right there at the top. I can't say enough good about my experience thus far. I had a concern about search latency, so I emailed Sridhar at ceo@neeva.co and he replied in a few hours. We had a nice chat via email. Now I have a mug and a T-shirt. I'm looking forward to paying…
I've been part of the beta for a few months now. It's overall pretty good. I'm on the fence about paying $5/mo for it, but I'll probably do it for awhile at least. My biggest gripes are the Yelp and maps integrations. When I search for local restaurants or locations, the Neeva map integration rarely finds what I want. When it does, I see Yelp reviews which I regard as complete trash. Incognito mode is also annoying o…
That's why I stopped using them (I was in some kind of preview cohort before this announcement); I just want to point out that can't isn't the right word -- it is for sure possible to authorize your use of their search engine without relying on cookies or localStorage or whatever, but they just have chosen not to
It turned me off when I was an alpha user, but it would make me tableflip if I was paying real money and they still didn't make any efforts toward solving that use case
Re: Neeva Announces Public Availability of Its Ads Free, Private Search Engine
#67Re: Neeva Announces Public Availability of Its Ads Free, Private Search Engine
#68I tried signing up a few weeks ago and they are not allowing international or Australian access. I'm surprised the comments here are missing the elephant in the room. Sridhar Ramaswamy was the Google executive directly responsible for putting all those ads on Google's search results. If Google search got broken then I reckon he did more than anyone to break it. He had a brutal rivalry with YouTube CEO Susan Wojcicki.…
We could read this like a confession from ex-Google managers:
"There are technology products [like the ones we acquired at Google] that work better when they [anthromorphising the software] know some information about you, like your interests or what country you live in. However, companies today [(read: Google)] collect whatever information they can about you and store it indefinitely. [Yikes!]
Additionally, companies [such as? Google?] need to offer you controls that are easy to find and give you real ownership over your data-not just lip service. [What the heck is "real ownership"? Submitted/uploaded data belongs to the user. Larry Page himself said this in a televised interview. Are "privacy policies" considered "lip service"?]
For example, tech products [like the ones we became familiar with at Google] rarely need to store your location history forever. A better default would be to store this data for 90 days, while offering you the option to let the company [Google] store it longer if that is your choice. [Why 90 days. Why not 0 days.]
Do you know all the different ways technology companies [like Google, our former employer] use your browsing data? Your IP address? Your name and profile photo? Companies [such as the one we worked for] can get your personal information for a purpose that benefits you, but then use the data in whatever way they want going forward. [How clever. And what can be done about that. What if Neeva does that? What recourse do users have?] Products [such as the ones we saw at Google] ask for your phone number and email address so you can recover your account in case you get hacked, but then will use this data to report your online purchases to advertisers."
How and why did Neeva arrive at the 90-day data retention policy.
Why cant users have the option to have data stored for 0 days.
Why cant users request to have their data deleted immediately.
(Neeva is getting paid regardless of whether they collect or store data, other than the minimal data required to administer user fees.)
Why does a "paid search engine" need to collect and store more information than, say, a VPN provider. For example, collecting more data than than username, email address, and payment details.
Re: Neeva Announces Public Availability of Its Ads Free, Private Search Engine
#69I tried signing up a few weeks ago and they are not allowing international or Australian access. I'm surprised the comments here are missing the elephant in the room. Sridhar Ramaswamy was the Google executive directly responsible for putting all those ads on Google's search results. If Google search got broken then I reckon he did more than anyone to break it. He had a brutal rivalry with YouTube CEO Susan Wojcicki.…
https://web.archive.org/web/20210415072450/https://neeva.com... We could read this like a confession from ex-Google managers: "There are technology products [like the ones we acquired at Google] that work better when they [anthromorphising the software] know some information about you, like your interests or what country you live in. However, companies today [(read: Google)] collect whatever information they can abou…
Re: Neeva Announces Public Availability of Its Ads Free, Private Search Engine
#70I tried signing up a few weeks ago and they are not allowing international or Australian access. I'm surprised the comments here are missing the elephant in the room. Sridhar Ramaswamy was the Google executive directly responsible for putting all those ads on Google's search results. If Google search got broken then I reckon he did more than anyone to break it. He had a brutal rivalry with YouTube CEO Susan Wojcicki.…
Did you actually read the business insider article that you linked?
Seems like you went into your research with preconceived notions, didn't find anything glaringly against your viewpoint, and proceeded to provide it as evidence for your claims.