Hey, I was there! I'm the one in the jean jacket, and the plastic penguins that people are holding up were mine (and I still have them!). Edit: I also still have my copy of the form letter that Microsoft handed out to us, which I transcribed at http://www.loyalty.org/~schoen/dear-valued-customer.html
Is that you Seth?
Windows Refund Day (1999)
61–70 of 138 posts
Re: Windows Refund Day (1999)
#62Earlier quoted context omitted.
Brands often have a “store” on Amazon, which is a dedicated landing page. You’re likely the victim of confusion between that and “The Apple Store (tm)”.
Oh I’m aware this isn’t the Apple Store (as in the physical buildings). I just don’t understand what the brand store is if this item is considered to be sold by Amazon (as the rep said). Is it just a collection of items sold by Amazon and others that are manufactured by one company? I assumed that the company was involved in the selling. For example, I would be more likely to trust an item is legit if it supposedly c…
Sold by Amazon.com
These two indicate who holds the stock and who delivers the product. All prime-eligible items are shipped by Amazon.com (although some other shipping methods provide 'prime free shipping', without a 2-day guarantee), while Amazon also will wholesale buy and sell items themselves if they're high-volume enough, which is indicated by 'Sold by Amazon.com'.
The whole 'Visit the Store' is a way to go to a page that only shows products sold under that brand/company. For example, this Corsair ql120[0] has "Visit the Corsair store" under the product name which shows all Corsair products. Amazon generally limits the amount of off-Amazon linking done, although it's not strict and it's not off-limits in product images or the description.
Re: Windows Refund Day (1999)
#63Earlier quoted context omitted.
Oh I’m aware this isn’t the Apple Store (as in the physical buildings). I just don’t understand what the brand store is if this item is considered to be sold by Amazon (as the rep said). Is it just a collection of items sold by Amazon and others that are manufactured by one company? I assumed that the company was involved in the selling. For example, I would be more likely to trust an item is legit if it supposedly c…
Ships from Amazon.com Sold by Amazon.com These two indicate who holds the stock and who delivers the product. All prime-eligible items are shipped by Amazon.com (although some other shipping methods provide 'prime free shipping', without a 2-day guarantee), while Amazon also will wholesale buy and sell items themselves if they're high-volume enough, which is indicated by 'Sold by Amazon.com'. The whole 'Visit the Sto…
1: https://www.amazon.com/stores/OLIGHT/OLIGHT/page/098E844F-88...
Re: Windows Refund Day (1999)
#64Re: Windows Refund Day (1999)
#65Unfortunately laptops are a whole other problem. Sure there are a few laptops that you can get with Linux pre-installed. And a few more you can get without an OS installed, but the options are pretty limited. And building your own laptop from parts is a lot more difficult.
Re: Windows Refund Day (1999)
#66Earlier quoted context omitted.
I appreciate the corrections, though I’m not sure I agree with all of them. For the first point, I appreciate your correction. Still, the official writeup mentions that VA paid to make the shirts. And as you say, a huge number of employees were part of it. I still contend that the publicity of the event was beneficial for them, otherwise they wouldn’t have had employees there and they wouldn’t have had the community…
Yep, VA paid for the shirts from the Community groups petty cash fund, much as we paid for events at LUGs and other non-corporate events (my first two years at VA we gave out endless amounts of swag, distro CDs, various and sundry, but the team was almost totally an island unto itself. I just have a view that the events were too community-level to have had much of anything to do with the roadshow (and certainly from…
Oof! It’s still important to be aware of the cost of that ambivalence. Maintaining an OS for desktop users? Probably pretty safe. Maintaining servers for Experian? Or Uber’s car right before they killed Elaine Herzberg? Yeah ambivalence (and that ride) is a privilege.
Re: Windows Refund Day (1999)
#67Earlier quoted context omitted.
I suspect that Amazon's argument is that they're more akin to eBay than they are to a supermarket. "We're not selling the product, we're only selling the floorspace" kind of thing. That's a lie, but it is certainly a blurrier line than the one for traditional retailers. I don't think it's a coincidence that Amazon has been very slow to enter markets with strong consumer law like Australia.
amazon's return policy is pretty good though AFAIK? 30 days no questions asked and they pay the return shipping. pretty sure the transaction gets reversed immediately, or at least as soon as the first scan on the return shipment. not a lot of retailers beat that.
But if you've been sold an item under false pretenses, their return policy isn't a "policy", it's a legal requirement. I'm not charitable enough to use the terms "pretty good" to describe any process where step 1 is defrauding the customer.
Amazon sell counterfeit items but want to avoid the legal responsibility of doing so.
Re: Windows Refund Day (1999)
#68> The windows EULA (End User License Agreement) clearly states that the agreement can be refused by the end user, and that windows can be returned to the manufacturer. In real life, however, manufacturers typically say that they can't refund the windows license and tell the user to contact microsoft directly. I can't say I really blame manufacturers for doing that [...] I can. If companies want to profit by being a m…
Re: Windows Refund Day (1999)
#69> The windows EULA (End User License Agreement) clearly states that the agreement can be refused by the end user, and that windows can be returned to the manufacturer. In real life, however, manufacturers typically say that they can't refund the windows license and tell the user to contact microsoft directly. I can't say I really blame manufacturers for doing that [...] I can. If companies want to profit by being a m…
That's what Amazon does. You buy things from their website and pay using their payment platform. The website doesn't make it obvious that you're actually buying from a third party ("sold by: X" is in small letters and gets lost between all the other details). And Amazon lump items from different vendors together in the same product page. I literally bought like 3 items on Amazon before realizing that not all items we…