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Repairability

psankar.blogspot.com

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Re: Repairability

#61

Post by Triv888 »

lr wrote: post #50

This is the choice quote: "Thankfully Apple is not yet making cars, otherwise, to change Engine oil, we may have to dissasemble the headlamps, engine, transmission, differential, etc." Of course, an Apple car would be an EV and there would be zero user-servicable parts, for sure! I do want to note that, my 2012 Macbook Air still runs, but the battery does indeed need to be replaced. And I fully agree: It would be ver…

> It would be very nice to be able to use the laptop with a dead battery as long as it was plugged in.

lol ... apple must be the only laptop manufacturer to not allow that... can you use your iphone while plugged in?

Re: Repairability

#62

Post by ksk »

simonh wrote: post #33
dartharva wrote: post #3

The more I read about Apple products the more they seem to be apt as luxury goods rather than functional computing devices.

Eh, all these broad brush sweeping statements and specific individual issues are just noise and random data points. It all just depends on what you want or need. I’ve been on Macs and iOS devices since 2008 and it’s bee great. Excellent well supported high quality systems that have lasted many years and given me outstanding value for money overall. Yes I’ve had hardware failures, including 2 hard disk failures. One w…

You are correct that its easy to mis-apply broad sweeping statements based on individual complaints, however, Apple's extended warranty program generates billions of dollars and the Apple repair market is also worth hundreds of millions (sorry don't have a handy link, this is just waht I remember the last time I looked. Should be easy enough to Google). Its clear that like any other product Apple products too fail, and its also clear that the customers understand that Apple products fail.

Re: Repairability

#63

Post by psankar »

viktorcode wrote: post #55

I wonder why the cost of MacBook Pro battery service is that high in India? It is $129 in the US; far cry from the mentioned $550.

Because Apple does not have their own service centers in India. It has been outsourced, sub-contracted again to mulitple layers that any meaningful repair/service is impossible in India.

Re: Repairability

#64

Post by glandium »

Triv888 wrote: post #61
lr wrote: post #50

This is the choice quote: "Thankfully Apple is not yet making cars, otherwise, to change Engine oil, we may have to dissasemble the headlamps, engine, transmission, differential, etc." Of course, an Apple car would be an EV and there would be zero user-servicable parts, for sure! I do want to note that, my 2012 Macbook Air still runs, but the battery does indeed need to be replaced. And I fully agree: It would be ver…

> It would be very nice to be able to use the laptop with a dead battery as long as it was plugged in. lol ... apple must be the only laptop manufacturer to not allow that... can you use your iphone while plugged in?

can you use your apple mouse while plugged in? (for those who might not know, the connector is below the mouse. You can't connect it and use it)

Re: Repairability

#65

Post by irab »

fareesh wrote: post #57
irab wrote: post #49

Earlier quoted context omitted.

Wait, if you go to an authorized Apple service provider, they HAVE to provide you a with a free screen replacement as long as the device is it's within 4 years of purchase date. Either that or your the screen problem wasn't actually caused by staingate or maybe your device was not eligible for that particular service. It's obviously possible that the person there maybe didn't know about it (he's supposed to though)?…

Regarding Staingate - I checked with a few of them and they said they didn't know anything about it. I got puzzled expressions when I mentioned it. Furthermore, one of them knew about it and quietly advised me not to do it because it is an extremely harsh and clumsy with scraping of glue and other such steps involved, some of which may inadvertently cause other damage, and so they recommended I just deal with it and…

Yeah you got some really terrible service, I live in India too and they just replaced my screen assembly (not just the panel).

Same experience with butterfly keyboard servicing on my current MBP. Obviously these flaws shouldn't exist in the first place but they treated me well.

Re: Repairability

#66

Post by johnisgood »

lr wrote: post #50

This is the choice quote: "Thankfully Apple is not yet making cars, otherwise, to change Engine oil, we may have to dissasemble the headlamps, engine, transmission, differential, etc." Of course, an Apple car would be an EV and there would be zero user-servicable parts, for sure! I do want to note that, my 2012 Macbook Air still runs, but the battery does indeed need to be replaced. And I fully agree: It would be ver…

> It would be very nice to be able to use the laptop with a dead battery as long as it was plugged in.

You cannot do that? What? First time I am hearing this. This is a deal breaker.

Re: Repairability

#67

Post by krtkush »

fareesh wrote: post #14

In countries like India we don't really have too many consumer protections. Apple tends to operate similar to a criminal enterprise - they sell defective products / products which become defective after barely any use. I bought the 2015 Macbook Pro which developed the "staingate" issue. In first world countries, I hear that Apple replaced the screens for customers for free (I'm not sure if this is true or whether it'…

While I agree with your general sentiment, your particular statement about Apple services in India wrt staingate is incorrect. I got the same problem with my 2015 MBP screen and got it replaced for "free" (had to pay Rs. 2500 service charges) in Mumbai. My speakers got busted[1] too after 4 years but so did my previous laptop's (Dell XPS 13 - 2011). While neither is acceptable, my point is that it is not unique to Apple.

However, I agree that Apple services are crap in India where they'll charge you Rs.2500 for even telling you what is wrong with your laptop and then maybe ask you to get the motherboard replaced for a minor repairable problem.

[1] It is fairly easy to repair them by using rubber cement but don't expect the original audio quality.

Re: Repairability

#68

Post by bserge »

swiftcoder wrote: post #29
bserge wrote: post #16

Earlier quoted context omitted.

There's nothing pulling so much power at startup that both the adapter and battery are required. Even older MacBooks would boot with the battery disconnected (in some sort of safe mode). https://osxdaily.com/2019/06/14/how-boot-macbook-pro-without... Newer ones likely wait to check the battery properly. I've not come across any laptop or Android smartphone that wouldn't power up without a battery. However, I do not h…

> I've not come across any laptop or Android smartphone that wouldn't power up without a battery. I had the pleasure of working on an Android smartphone that wouldn't power up without a battery. Or even with a battery, if the outside temperatures were sufficiently low to cause the battery voltage to drop below the FCC-defined limits for running the radios.

What make/model? Sounds a lot like a soldering problem somewhere. Or really poor design heh
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