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Messenger API Updates for Europe

developers.facebook.com

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Re: Messenger API Updates for Europe

#61
post #6

Earlier quoted context omitted.

epd

Sorry but epd (ePrivacy Directive)[0] is from 2002 with last amendments in 2009 and has nothing to do with this. There's a draft for "ePrivacy Regulation"[1][2] introduced in 2017 that looks to replace ePrivacy Directive, but it's still in a draft and discussions stage. There's no guarantee it'll become a law. [0] - https://eur-lex.europa.eu/legal-content/EN/ALL/?uri=CELEX:32... [1] - https://www.mckinsey.com/busines…

[deleted]

Re: Messenger API Updates for Europe

#62
post #16

Earlier quoted context omitted.

It does say: "We are currently working to restore these features and will continue to update this document and the changelog section with the details as they are available." Doesn't this suggest that they aren't being shut-down?

It might be temporary, but removing features "temporary" certainly sounds like being shut down, but temporary. Interesting that Facebook and everyone else has been knowing that these rules have been coming for years, they still haven't been ready. Certainly reads like they haven't been working with anyone, and their last resort is now to temporary shut down the features they were unable to fix, during these years.

>Interesting that Facebook and everyone else has been knowing that these rules have been coming for years, they still haven't been ready.

There's being ready, but I think there's also some wariness that the penalties for non-compliance are so severe that it's not worth taking the risk.

When GDPR was first being proposed, I was at a startup in the messaging space, and we were in the midst of expanding into European markets. The level of effort to ensure compliance wasn't that high, but without established case law and a history of enforcement actions, it was deemed too much of a risk so we pulled back.

Re: Messenger API Updates for Europe

#63
post #60

Great news, I feel much safer now. Now I'm waiting for EU to completely ban computers, this way I will never be attacked by anyone online. But seriously, if anyone had doubts what GDPR will achieve, I think this person is pretty naive. GDPR is not a progression, but a regression, and it will seriously hit (already does) online businesses in the long run. Same thing with cookie warnings. No normal person will read ton…

> But let's say you're a technically savvy person that is actually interested in cookie privacy; I'm really surprised you're not using "cookie autodelete"-style plugins already.

I feel this is like saying "we don't need safety legislations at work because businesses take a hit trying to stay compliant, if you don't want to be hurt at work, I'm surprised you're not wearing a helmet already."

Thing is, I wouldn't need "cookie autodelete" style plugins in the first place if companies cared about data privacy.

Re: Messenger API Updates for Europe

#64
Seems like a huge hit to the myriad business-to-consumer chat startups that sell premium messenger experiences to brands for customer service etc. It’s also a hit to any business who has invested in chat as a service/sales channel, assuming that all chat APIs will be subject to the same limitations.

These APIs that are being limited have very little to do with user privacy and mostly impact usability. For example it looks like handoffs between chat apps are no longer possible in Europe- a company could have an entry point chat bot that routes to a live human, or routes to an order-taking bot. That routing is no longer possible without the “handoff protocol”.

It looks like users can no longer send attachments to a business either. (Or rather they can still send the attachment, but the business can’t use the api to access it?). I don’t believe this is a win for users and just shows some unintended side effects of EU legislation.

Re: Messenger API Updates for Europe

#65
post #9

While Messenger is linked to our Facebook account state, where you can be arbitrarily banned for any reason without any accountability or recourse, the idea of relying on Messenger as a communcations app is an absurd proposition.

Problem with this is, that you have a massive number of users on facebook, and not wanting to do business using them, could be a massive hit to your sales. I know people, who only look for businesses on facebook, ask for support questions there, and dont't care if the business doesnt have a full webpage, if it has a facebook page (and even if it has, sendin an email is a lot "harder" than just clicking "chat" on a fa…

I mean, if I was a business I'd look at using it purely for that, but as a personal service? Absurd.

Re: Messenger API Updates for Europe

#66
post #60

Great news, I feel much safer now. Now I'm waiting for EU to completely ban computers, this way I will never be attacked by anyone online. But seriously, if anyone had doubts what GDPR will achieve, I think this person is pretty naive. GDPR is not a progression, but a regression, and it will seriously hit (already does) online businesses in the long run. Same thing with cookie warnings. No normal person will read ton…

> But let's say you're a technically savvy person that is actually interested in cookie privacy; I'm really surprised you're not using "cookie autodelete"-style plugins already. I feel this is like saying "we don't need safety legislations at work because businesses take a hit trying to stay compliant, if you don't want to be hurt at work, I'm surprised you're not wearing a helmet already." Thing is, I wouldn't need…

You shouldn't wear a helmet because other people tell you need to wear it. Instead, you should wear it in order to be safe.

The problem with law is that only good guys abide the law. And you don't need to defend yourself from the good guys, only from the bad guys. And bad guys will violate the law anyway.

Re: Messenger API Updates for Europe

#67
post #31

Earlier quoted context omitted.

To honest, I think this is probably the begining of the end for Facebook. I foresee that they'll be forced to reduce services in Europe repeatedly. It'll be interesting to see what takes its place.

I don’t see FB shutting down a service like Watsapp in Europe in the next decade at least, first of all because countless European politicians use it, to say nothing of the hundreds of millions of Europeans who use it regularly. There’s nothing else comparable that can take its place.

> There's nothing else comparable that can take its place.

Nothing that can replace WhatsApp? A simple messaging app like hundreds of others out there? If they shut down tomorrow I don't think anyone would be impacted. People would just switch to one of those. Nobody in 5-10 years would be like "I miss WhatsApp".

Re: Messenger API Updates for Europe

#68

Earlier quoted context omitted.

they'll end up preying on the people in 3rd world countries that don't have strong privacy legislation. Same way as Phillip Morris did with cigarettes...

Good luck for them in competing with somebody that has the network effect of being available everywhere.

The network effects has its limits. Messengers and social media platforms have so far resisted a winner-takes-all situation. Since social networks are still more often than not rooted within geographical boundaries, it's possible for competitors to coexist on a global level.

Re: Messenger API Updates for Europe

#69
post #39

Earlier quoted context omitted.

Thanks! But I don't understand how ePD with no changes from 2009 can suddenly include Facebook and others? Unless there have been other regulations passed? I can't find anything about ePD changes that forces Facebook to do this, all I can find is the upcoming ePR (ePrivacy Regulation) that will affect Facebook and others, but it hasn't been passed yet. I haven't heard of any privacy/GDPR/ePD changes recently other th…

Sorry, everything I’ve read is internal material. The lawyers spoke to the EU and were told this needs to happen right away. So it is happening.

> ...lawyers spoke to the EU and were told this needs to happen right away

Sorry but this is not how EU works and it doesn't make any sense at all.

You can't "speak with the EU", in the same way you can't "speak with the United States of America".

You can speak with a data regulator in a specific country if you wish so. But each one of them is also part of the European Data Protection Board, which ensures the consistent application of data protection rules throughout the EU.

I can understand lawyers speaking with one of the regulators, and been told about the ePR "ePrivacy Regulation" proposal that looks to repeal the ePD "ePrivacy Directive".

But we live in a sane world (at least here in the EU) where impactful regulations and directives don't change overnight without any notice and implementation period. The ePR "ePrivacy Regulation" draft suggests a 24-month transition period, similar what happened with GDPR which was agreed in 2016 and went live in 2018. So the earliest ePR will take effect as of today is 2023.

Having some "lawyers speak with the EU" about some unannounced "internal material" that "need to happen right away" doesn't make sense.

So no, I don't see how your or Facebook changes were influenced by ePD "ePrivacy Directive" from 2002/2009.

Re: Messenger API Updates for Europe

#70

It seems like some of these features were loading images directly from the client. So presumably this could have been used to get info like your browser and IP as your phone made the request to the server that they provided. The recommended work around to to just send the link which now makes it explicit to the user that they are connecting to the third party.

If this theory is correct, sounds like they want to avoid another Cambridge Analytics incident.
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