A bit off topic, but this sort of transparency is why I don't mind paying $6 / mo for a vpn when mullvad's competitors are much cheaper. Their wireguard support is great, and their speeds are much faster than what I got through openVpn on pia.
I love everything about Mullvad except their device limit, which is unfortunately a deal breaker for me. 5 is completely inadequate for my use cases.
It's the only way they can reliably prevent abuse like a thousand people using one number - because this way you can just track the number of open connections per account number.
This is superior to tracking IP-addresses to detect fraud for obvious privacy reasons. I do a similar thing for a service I run.
Out of curiosity, how do you even manage to use more than five devices for private use at once? Even just owning that many is unlikely.