Live data from Hacker News

Amazon hid its safety crisis

revealnews.org

61–70 of 143 posts

Re: Amazon hid its safety crisis

#61
post #8

Earlier quoted context omitted.

The robots were too efficient. They could bring items so quickly that the productivity expectations for workers more than doubled Here's an old Kiva Robotics video that shows how picking works.[1] It's an utterly mindless job. An automated laser pointer points to the bin from which to take an object. A lighted button shows which box to put it in. A new bin then moves into position, and this goes on. Training time req…

THe Kiva video is not state-of-the-art I think. Check out this automated grocery warehouse, something right out of Factorio: https://www.youtube.com/watch?v=4DKrcpa8Z_E Humans would just get in the way and get mangled.

That's a rendered video of the Ocado warehouse system, which I think is a ripoff of the Swisslog Autostore system. There was a lawsuit. Then Ocado hired Swisslog...

Btw: This Autostore system is becoming the standard automated warehouse system for Swedish e-retailers, as they prepare for Amazon entering the Swedish market in a month or two.

I think there are at least like 10 very large Autostore installations in Sweden for various niche online e-retailers. And like 20 "large" installations.

Re: Amazon hid its safety crisis

#62

Amazon's abysmal safety standards are no secret. There's an expose about them every six months. So far nobody with the power to change anything cares. What would it take to get actual change? Even politicians who hate Amazon don't seem to care about their workers.

Maybe the public isn’t wrong and correctly ascertains that it’s exaggerated.

The public correctly ascertains things all the time, so this is a good assumption to make.

/s

Re: Amazon hid its safety crisis

#63
post #4

> The robots were too efficient. They could bring items so quickly that the productivity expectations for workers more than doubled, according to a former senior operations manager who saw the transformation. And they kept climbing. At the most common kind of warehouse, workers called pickers – who previously had to grab and scan about 100 items an hour – were expected to hit rates of up to 400 an hour at robotic ful…

That's an item every 10 seconds without missing any. Not sure about the exact work, but damn, did a human even look at those numbers and try to do the job?

Re: Amazon hid its safety crisis

#64

Earlier quoted context omitted.

This is why I see capitalism eventually failing. On one hand, I think it's great that these mind-numbingly boring jobs can be automated away. On the other hand, the end result is that more profits go to Amazon, while many more people have fewer opportunities to participate in the economy. For the old predictable arguments of "Well, these people can do something else, do you expect buggy whip makers to still be around…

The response to this is usually, "Well, then people should be retrained." It's kind of an elitist, SV bubble trope at this point. There are millions of people who simply cannot be retrained. Yes, pick-and-pack is mind-numbingly boring for many people. But for others, it's good. Or even challenging. I've worked on an assembly line three times in my life. I found it tedious and pointless, and to keep my mind busy, I mo…

> These people still need jobs.

I think this is a statement worth teasing apart a bit.

Nobody "needs" a job, for most definitions of "job."

Everyone needs

food

water

shelter.

Maslow's hierarchy makes this clear.

In most places in the world, you justify your right to access food, water, and shelter by providing labor to earn capital (or you just have capital because your parents had capital) to give to someone else for the food, water, and shelter they control. Sometimes this is the person that gave you the capital in the first place! (What if you work for Safeway? ...or whole foods? )

So you're not technically incorrect to say "these people need jobs." Of course they need jobs, if they don't, they'll starve to death or die of exposure! But it doesn't sit right with me. Why is the solution automatically "let's find a way for them to justify their existence in a world quickly filling up with robots," and not simply "let's sit back and enjoy the fruits of robotic labor?"

Re: Amazon hid its safety crisis

#65
post #39
post #8

Earlier quoted context omitted.

The robots were too efficient. They could bring items so quickly that the productivity expectations for workers more than doubled Here's an old Kiva Robotics video that shows how picking works.[1] It's an utterly mindless job. An automated laser pointer points to the bin from which to take an object. A lighted button shows which box to put it in. A new bin then moves into position, and this goes on. Training time req…

> It's an utterly mindless job I worked as a picker/packer one summer. This is an understatement, even before the robots did the walking for you. It's interesting that the only thing left is to make a robot that can handle the objects to be placed, currently they cost more than minimum wage human labor unless the thing being picked is designed to be handled by a machine. Ultimately that's what I think will happen, th…

The question is whether the solution will be heavily patented, or that it will be a generic machine-learning application (like classifying images).

So either Amazon will own it, or we all own it and distribution centers can become like public utilities.

Re: Amazon hid its safety crisis

#66

Earlier quoted context omitted.

This is why I see capitalism eventually failing. On one hand, I think it's great that these mind-numbingly boring jobs can be automated away. On the other hand, the end result is that more profits go to Amazon, while many more people have fewer opportunities to participate in the economy. For the old predictable arguments of "Well, these people can do something else, do you expect buggy whip makers to still be around…

I don't see how any of that leads to the failure of capitalism: it is, and will continue to succeed at explicitly everything it set out to accomplish.

Does capitalism (as opposed to capitalists) have goals?

Re: Amazon hid its safety crisis

#67

> Jeff Bezos’ 14 leadership principles are famous inside and outside Amazon for vividly articulating what is expected of the company’s leaders. The first is customer obsession. “Leaders start with the customer and work backwards,” it reads. And yet Amazon has no real interest in solving its counterfeit problem, the same way it has no real interest in solving its safety problem. I feel like it's all PR and bullshit at…

No interest in solving the problem? I work at Amazon, we are hiring all the top ML people to work on this problem. Legions of ML PhDs. Its not easy and you are just making stuff up

[deleted]

Re: Amazon hid its safety crisis

#68
post #11
post #4

> The robots were too efficient. They could bring items so quickly that the productivity expectations for workers more than doubled, according to a former senior operations manager who saw the transformation. And they kept climbing. At the most common kind of warehouse, workers called pickers – who previously had to grab and scan about 100 items an hour – were expected to hit rates of up to 400 an hour at robotic ful…

I'm curious as to what political issue you think they will face by replacing all their warehouse workers with robots? Do you think people would demand they pay more in tax? Wouldn't that be a political issue that all large companies face together?

[deleted]

Re: Amazon hid its safety crisis

#69

Earlier quoted context omitted.

This is why I see capitalism eventually failing. On one hand, I think it's great that these mind-numbingly boring jobs can be automated away. On the other hand, the end result is that more profits go to Amazon, while many more people have fewer opportunities to participate in the economy. For the old predictable arguments of "Well, these people can do something else, do you expect buggy whip makers to still be around…

The response to this is usually, "Well, then people should be retrained." It's kind of an elitist, SV bubble trope at this point. There are millions of people who simply cannot be retrained. Yes, pick-and-pack is mind-numbingly boring for many people. But for others, it's good. Or even challenging. I've worked on an assembly line three times in my life. I found it tedious and pointless, and to keep my mind busy, I mo…

> The solution is not to just throw UBI money at them and warehouse them in apartments like cattle

What would be wrong with targeted career replacement income? Instead of throwing a little money at everybody, completely fund the remainder of careers at the functionally obsolete/long-term disabled/otherwise unhirable. Then create incentives to hire these individuals that outpace offshoring/outsourcing/automation.

Either they get a good job that replaces what they lost, or enjoy getting what their career promised - including sizable wage increases.

Re: Amazon hid its safety crisis

#70

> Jeff Bezos’ 14 leadership principles are famous inside and outside Amazon for vividly articulating what is expected of the company’s leaders. The first is customer obsession. “Leaders start with the customer and work backwards,” it reads. And yet Amazon has no real interest in solving its counterfeit problem, the same way it has no real interest in solving its safety problem. I feel like it's all PR and bullshit at…

No interest in solving the problem? I work at Amazon, we are hiring all the top ML people to work on this problem. Legions of ML PhDs. Its not easy and you are just making stuff up

Do those people know they've been hired for show, so that Amazon can deny that they're not trying to solve the problem that they're profiting from?
Post reply on HN