Earlier quoted context omitted.
We (Streak) are in the same boat. Looks like we'd be paying approx half a million dollars a month on their new pricing which would be ~100x more than we are paying now. Haven't heard from our enterprise rep but starting to get nervous... Sounds like the new pricing is for their ecommerce customers given how much value they provide them, doesn't seem to make sense anymore for SaaS use cases.
Out of curiosity, could you expand on how it doesn't make sense for SaaS use cases?
When we have a platform, it is very hard to have a pricing that works perfectly well for all industries and that is simple!