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An Update from Robinhood’s Founders

blog.robinhood.com

61–70 of 295 posts

Re: An Update from Robinhood’s Founders

#61
post #36

Sad that there isn’t an actual apology anywhere to be found in the letter at all. And now with the fed rate cut the interest on cash is only 1.3%, with more cuts expected later in the year, which was the last big differentiator. I don’t see how they don’t see massive net withdrawals going forward.

> And now with the fed rate cut the interest on cash is only 1.3%, with more cuts expected later in the year, which was the last big differentiator. I don’t see how they don’t see massive net withdrawals going forward.

This isn't really an issue because the fed rate cut impacts everyone. Other institutions will cut their interest rates as well. I know of a few banks (Canadian) that have already lowered their GIC rates.

If anything, this is actually good for RH. Now instead of comparing 1.8% at RH and 1% at another Financial Institution, you're comparing 1.3% and 0.5% -- a much bigger multiple.

Re: An Update from Robinhood’s Founders

#62

Genuine question: With no commission trading at places like Schwab and eTrade, is it even worth trading on Robinhood? For as far as I could remember (about 2 years ago), Robinhood has always failed to scale.

Options are completely free on Robinhood while they still have a per-contract fee at other brokerages. If you don't care about that then no, there's no reason to stick with Robinhood.

Re: An Update from Robinhood’s Founders

#64
post #14
post #8

Still silence on the traders who lost tens of thousands of dollars? Are they going to be compensating or not? This blog post doesn't appear to say anything. It's not an apology, it's not an explanation, it doesn't say what they're going to do in response. This is after the incident in which there was no status updates or support availability for multiple hours of time. Why can't they commit to updates every hour or e…

I agree the level of feedback isn't great, but what would people be compensated for? Did they misplace actual orders?

There were some people claiming that RH erroneously exercised their options on r/wallstreetbets. Could be a hoax, but if it isn't, then that seems like grounds for compensation.

Of course, no one complains when RH makes a mistake in the client's favor.

Re: An Update from Robinhood’s Founders

#65

It's cool that the founders of the company publish blog posts like this for a short outage. Hope other CEOs learn from this and become even more transparent in the future :D

Short outage? They were down for almost the entire trading yesterday and hours today. And there's barely any transparency in this post compared to standard post-mortems.

Re: An Update from Robinhood’s Founders

#66

It's cool that the founders of the company publish blog posts like this for a short outage. Hope other CEOs learn from this and become even more transparent in the future :D

A day long outage for a $7B company is a big deal. They don’t deserve credit for this.

Re: An Update from Robinhood’s Founders

#67

Start from the email notification. They have been asking themselves the easy questions. Just look at the top questions in their email: * Are the funds in my account safe? Yes, your funds are safe. * Was my personal information affected? No, your personal information was not affected. * Can I use my Robinhood debit card? Yes. If you have a debit card, you should have been—and should still be able to—use your card, but…

Unlikely to have compensation for trades, and only people with limit orders set before the outage would be able to claim damages.

It's no different than you breaking your phone or losing your network connection. Nothing is guaranteed to work all the time. RH might face fines for the extended nature of the outage though, specially since they've managed to avoid them for plenty of past mistakes so far.

Re: An Update from Robinhood’s Founders

#69
post #21

Earlier quoted context omitted.

Yesterday was the largest upswing in market history and the entirety of RH missed out.

"Missed out" doesn't seem like the right phrase here. If you already owned the stock, you still held it, no? So people who were going to continue to sell off got lucky that they couldn't make that trade, and people who were going to buy got unlucky? Does anyone seriously expect compensation, or think that it's deserved, or is it group wishful thinking? How would it even work? Would they just take people's word for th…

Only possible claims would be limit orders set before the outage that didn't execute but were in the price range.

Re: An Update from Robinhood’s Founders

#70
post #57
post #45

Earlier quoted context omitted.

Yes and they limit you to throwing 1024 packets per second per network interface at it. Of course you could run your own dns cache per host/pod whatever.

you've got me so curious, could you please point me to the aws docs?

It’s the first thing on google when you google “aws dns vpc limits” but sure:

https://docs.aws.amazon.com/vpc/latest/userguide/vpc-dns.htm...

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