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Facebook, Instagram go down around the world in an apparent outage

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Re: Facebook, Instagram go down around the world in an apparent outage

#61
post #43
post #38

Google then Facebook and Instagram? My hunch is that it's the end of Q1 and people are trying to release code changes so they can pad their Q1 performance reviews "designed and delivered feature X on time in Q1".

"and brought down a service used by billions and losing potentially millions in revenue."

"Move fast break things"

Re: Facebook, Instagram go down around the world in an apparent outage

#63
post #59

Serious question: Was any value lost? (this may appear sarcastic) Facebook obviously loses some ad revenue and Facebook customers may lose sales. But do Facebook/Instagram users suffer? But how does losing social media for several hours affect the quality of life of users?

Obviously this could be argued differently from a shareholder perspective, but I would say otherwise no. Interestingly, this might be one of the only times where a large outage could be claimed to be adding value. Again, not for FB, but for users, sure.

Re: Facebook, Instagram go down around the world in an apparent outage

#64
post #19

Earlier quoted context omitted.

Likely a firmware issue with the NSA intercept devices.

...and their key infrastructure in Venezuela.

Yes, I can't help to entertain the thought of another Stuxnet going wild.

Re: Facebook, Instagram go down around the world in an apparent outage

#66

Could this be related to the storm? I was out shoveling, and came back in to my phone blowing up. Our systems at IronMountain (formerly Fortrust) in Denver all rebooted at once. These are all on redundant power, each systems redundant power supplies connecting to different circuits entering the cabinet, and those two circuits fed from 3 PDUs (two separate, one share). Each of those is supposed to be fed by a separate…

“Outage, what outage?” Is a sort of laughable response but all too common with tons of providers.

Re: Facebook, Instagram go down around the world in an apparent outage

#69

Could this be related to the storm? I was out shoveling, and came back in to my phone blowing up. Our systems at IronMountain (formerly Fortrust) in Denver all rebooted at once. These are all on redundant power, each systems redundant power supplies connecting to different circuits entering the cabinet, and those two circuits fed from 3 PDUs (two separate, one share). Each of those is supposed to be fed by a separate…

Classic response for any kind of service provider:

Deny, deny, deny, obfuscate, deny, then blame someone else (usually, YOU).

Re: Facebook, Instagram go down around the world in an apparent outage

#70

What manner of failure would cause such globally deployed and distributed systems to go down like this? I'm very interested to read up on this when they release details of the failure.

Short duration: network, bad software deploy Long duration: db. If you break data, it takes a while to unbreak. Source: Me. My career has been spent managing db's for internet scale sites.

I work for a smaller but comparably large platform. "If everything is down check the DB" is at the top of one of our internal monitoring websites in red.

Screw ups related to data loss are rare (I've been here years and haven't seen one with the DBs that the stuff I work with uses) but failures at this scale tend to cascade a little ways and it takes time to dig out of the hole. They probably have the problem solved but they have to spend a bunch of time synchronizing things and verifying the fix before they press the big red "go live" button.

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