"Citation needed."
https://wiki.smartos.org/display/DOC/Managing+Images
https://wiki.smartos.org/display/DOC/How+to+create+a+Virtual...
https://wiki.smartos.org/display/DOC/Managing+NICs
https://wiki.smartos.org/display/DOC/Using+the+Service+Manag...
...and that's just a small, tiny sampling of what can be done, most of it doable across datacenters with Triton. With SmartOS, one virtualizes datacenters.
"seriously where do you go when you need SmartOS support?"
To read the comprehensive manual pages, then fire up DTrace, then mdb, then to the SmartOS mailing list, and if I want professional support, I pay Joyent, like I'd pay redhat, SuSE, or Canonical.
I'm a computer science major with formal education and certification in Solaris. Those tests were notoriously difficult to pass. I know C. I know UNIX. I know how to program. I know how to debug. I know how to administer UNIX systems, I know how to design physical servers from the ground up, everything someone system engineering large scale systems needs. How much support could I need with such excellent and comprehensive manual pages with lots of examples in them?
"The Kubernetes slack community has over 48,000 members and nearly 1000 are online right now"
...maybe that should tell you how "simple" Kubernetes is then, unless they're all there to grill smores, hang out and sing "Kumbayah"?