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Behind the Messy, Expensive Split Between Facebook and WhatsApp’s Founders

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61–70 of 372 posts

Re: Behind the Messy, Expensive Split Between Facebook and WhatsApp’s Founders

#61
post #6

Earlier quoted context omitted.

From the WSJ subscription FAQ: When can I cancel? You may change or cancel your subscription at any time. To change or cancel your subscription, please contact Customer Service at 1-(800)-JOURNAL (568-7625) or 609-514-0870. We do not accept cancellations by mail, email, or by any other means. With those terms, they can all starve for all I care.

Have you ever called to cancel the WSJ? I have stopped the WSJ three times and the FT twice (same phone service.) It’s easy to do. They will make a retention offer but will not do things like hang up on you, require you to have moved out of your area, make you wait, etc. Of course I prefer self-service cancellation to be an option, but if the personal service route is handled well, it’s a small negative in my book, n…

I have tried to cancel the WSJ before and they totally give you the runaround. It's not as bad as other services (e.g. Comcast), but it's 100% of the reason I won't sign up for another subscription.

Re: Behind the Messy, Expensive Split Between Facebook and WhatsApp’s Founders

#62
post #9

So, I use WhatsApp as my primary source of communication. Knowing facebook owned it always made me a little nervous, but given that it was end-to-end encrypted, I figured Facebook wasn't getting any more from me then they would from all my facebook-using-friends who would send me SMS's before. But I'm worried about how long I can continue to use the service moving forward, which is sad as this is my main way to commu…

Surely they’re getting a lot more info. Whatsapp demand complete access to your Contacts to work properly. So they know your full name and address, your bank, the names addresses and perhaps jobs of your friends and colleagues etc.

Re: Behind the Messy, Expensive Split Between Facebook and WhatsApp’s Founders

#63

> When Mr. Acton departed Facebook, he forfeited about $900 million in potential stock awards, according to people familiar with the matter. Mr. Koum is expected to officially depart in mid-August, in which case he would leave behind more than two million unvested shares worth about $400 million at Facebook’s current stock price. Both men would have received all their remaining shares had they stayed until this Novem…

Giving up $400 mil for 3 months? I mean I know they're loaded either way but come on...

Re: Behind the Messy, Expensive Split Between Facebook and WhatsApp’s Founders

#64
post #57

I've had a tremendous amount of respect for Mark Zuckerberg as a leader, and have gone out of my way to defend him in the past ( https://news.ycombinator.com/item?id=17128369 ). I always envisioned whatsapp as a defensive purchase that would stay true to its initial vision (perhaps being used to prop up their other products in an unintrusive manner). But this article makes me realize Mark is s a one-trick advertising…

Imagine how useful it would be if when there is a notification about a friend on Facebook, you could peek it by swiping on the notification in the android drawer like you can with texts, without entering the Facebook app.

Nope. Engineers are dedicated there to increasing other things than the utility of the app. Interests aren't aligned with the users.

Same with removing chronological feeds. Turn things more and more into slot machines.

Re: Behind the Messy, Expensive Split Between Facebook and WhatsApp’s Founders

#65
post #57

I've had a tremendous amount of respect for Mark Zuckerberg as a leader, and have gone out of my way to defend him in the past ( https://news.ycombinator.com/item?id=17128369 ). I always envisioned whatsapp as a defensive purchase that would stay true to its initial vision (perhaps being used to prop up their other products in an unintrusive manner). But this article makes me realize Mark is s a one-trick advertising…

To be honest all of the Silicon Valley innovators have this cult of personality that once you look behind the curtain they act in their own self interest (which isn't a bad thing).

For example Elon Musk has his "Iron Man" persona that puts himself on a pedestal and projects an ideal that his companies will solve the worlds problems. Once you look behind the curtain you see that he uses this to justify long hours by his workers. The innovation he has is an acceptance of failure for mission critical systems and quality assurance like cars or rockets.

The moral of the story is that while the people at the top might make it seem like they do the right things for the right reasons the reasons that any rational person actually do are the right things for the reasons to expand your new business.

Re: Behind the Messy, Expensive Split Between Facebook and WhatsApp’s Founders

#66
post #9

So, I use WhatsApp as my primary source of communication. Knowing facebook owned it always made me a little nervous, but given that it was end-to-end encrypted, I figured Facebook wasn't getting any more from me then they would from all my facebook-using-friends who would send me SMS's before. But I'm worried about how long I can continue to use the service moving forward, which is sad as this is my main way to commu…

I installed Signal a while back and tried to convince as many people as possible to switch. But only 7 people in my contact list have Signal installed. Even when communicating with those 7 people i tend to use WhatsApp because i tend to process all my messages at once without switching apps.

I'm doing the same, and I only have 10 people. They happen to be my favorite 10 people, but still only 10.

I think Signal or something of that nature will be the ultimate endgame for communication systems. They're way too easy to make, they're cheap to maintain, and they're hard to monetize without being scummy. This is the perfect formula for a non-profit to step in. I think the WhatsApp founders alone could maintain a worldwide textual communication network for the rest of their lives using a small fraction of their wealth.

Re: Behind the Messy, Expensive Split Between Facebook and WhatsApp’s Founders

#69
post #38

Earlier quoted context omitted.

> You can't complain "they're adding ads!" unless you have a credible solution for somehow bringing in billions of dollars otherwise, and the WhatsApp founders didn't What about business features? Pretty much every business in my country advertises a Whatsapp number, from large companies to mom-and-pops. People contact them over Whatsapp to ask questions, make complaints, order stuff, everything. I can't believe Face…

They mention it in the article: > None of the proposals were as lucrative as Facebook’s ad-based model. “Well, that doesn’t scale,” Ms. Sandberg told the WhatsApp executives of their proposals, according to a person familiar with the matter. I think it's partly a self-selection problem, where the companies which use the service don't have enough revenue to contact their customers through dedicated channels. If you tr…

So they would have to set the price as high as the high-value ad-viewers are worth - I don't see why it wouldn't work.

Re: Behind the Messy, Expensive Split Between Facebook and WhatsApp’s Founders

#70
post #9

So, I use WhatsApp as my primary source of communication. Knowing facebook owned it always made me a little nervous, but given that it was end-to-end encrypted, I figured Facebook wasn't getting any more from me then they would from all my facebook-using-friends who would send me SMS's before. But I'm worried about how long I can continue to use the service moving forward, which is sad as this is my main way to commu…

I installed Signal a while back and tried to convince as many people as possible to switch. But only 7 people in my contact list have Signal installed. Even when communicating with those 7 people i tend to use WhatsApp because i tend to process all my messages at once without switching apps.

My strategy is to use it for planning birthday parties. Gets lots of people in for planning big group "secrets", and then they stick with the app afterwards.
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