Amazon's policies promote counterfeiting

I'd consider it good customer service if every time I had to return a counterfeit I got a 25% credit of the original price to cover my time and frustration, but that still leaves problems with undetected counterfeits - and of course it'd never happen because Amazon would have to eat the cost because commingled products mean they can't track it back to the supplier anyway. Oh, and yes I mean EVERY time - 25,50,75,100,125,etc. If I get 5 fake items, Amazon pays me 25% of the original cost. That's what it'd take to make it worth the hassle.

At this point I basically won't buy through/from Amazon unless it's something impossible to counterfeit (e.g. ThinkPads) or where I don't really care because I'm not looking for a brand or significant quality anyway.

If the mistake is their normal way of doing business they should be rated as bad.

> 1. So many legit items come from China that as a consumer you can't dismiss something out of hand just because it came from China.

This is true, but I don't think it's a counterpoint. Regardless of how many legitimate products come out of China, the fact remains that the huge, huge majority of counterfeit products are from China. So if you're looking at a counterfeit product, the odds are that it will be from China, regardless of how many other legitimate products out there are from China.

> 3. Huawei is a Chinese name, Xiaomi is a Chinese name

Those were ones I was thinking of, which is why I added the "not something you'd see from a big foreign-facing Chinese company" bit.

It's a foreigner-unfriendly name, terrible for marketing, searches, and sales. I can't imagine a legit company trying to use it overseas. Something like Huawei or Xiaomi (or in other cases, Samsung, Hitachi, BMW, Volvo, etc.) are short and sweet, simpler to digest and remember.

> I think the main thrust of why that comment has racist tones is because it feels like the main complaint is that it's a foreign (non-Western) sounding name, hard to pronounce and funny looking, therefore it cannot be legitimate.

I do completely agree with that, but in my opinion, with the evidence in this case, the complaint itself couldn't reasonably be construed as racist. In hindsight, my argument about "shorter, more professional names" is basically this quote ("hard to pronounce and funny looking") boiled into more reasonable terms...

> Actually, I don't know if you did it on purpose, but nihaobaobaomao is a great name... It's very cute and sounds like "Hello bundle kitty"...

You caught me. :P

I couldn't bring myself to type something really stereotypically racist.

"For the record, I love Amazon as a customer, I buy way too much stuff with Prime, I'm a long shareholder, and think they are on track to become the biggest company in the world (unless they get broken up for anti-trust reasons)."

If you are actively losing money from this problem and still buy from them, you are actively sabotaging yourself!