61–70 of 174 posts
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I've even stayed at one where they just didn't even offer a key and left the front door unlocked... Granted it was a house in the suburbs, but what about security from previous guests?
That's a reasonable way to do it. Keep the front door unlocked on guest swaps, keep the key inside the house.
Worst of all is the amenities, which are more often incorrect than not. I generally filter for places with washer + drier, as I'd rather not be looking for laundromats. Probably over 80% of listings that say they have a washer and drier do not. Most of the time the "drier" is a drying rack or a hair drier. Other times the host explains that I can visit his house or a laundromat, so that counts. Or the last place there was a shared washing machine between 30+ places.
And because you can't leave anonymous tips, I just add the problem by leaving positive reviews even when I'm unhappy with the place. Currently my airbnb profile shows me an an exceptional guest (I have nothing but positive reviews for me, and have given nothing but positive reviews) so have never had a problem getting any place I want. I don't really want to pollute my profile with candid feedback.
When I'm staying somewhere for 1 or 2 nights, I tend to just get a hotel. There's too much friction and problems in airbnb for it to be worth it.
I travel a lot and have stayed at 50+ airbnb places all around the world -- but the biggest problem is that the reviews are always so artificial you honestly have zero idea of what you're getting into. Worst of all is the amenities, which are more often incorrect than not. I generally filter for places with washer + drier, as I'd rather not be looking for laundromats. Probably over 80% of listings that say they have…
I see moves like Plus as AirBnB trying to "professionalize" aspects of their product, but they'll never be able to provide the "guarantee (or recourse)" of an established hotel chain.
Outside of those who are cost-conscious, or those with unique accommodation needs (large groups, etc.), it's hard to imagine why any discerning traveller would opt for an AirBnB over a traditional hotel, all things being equal.
I travel a lot and have stayed at 50+ airbnb places all around the world -- but the biggest problem is that the reviews are always so artificial you honestly have zero idea of what you're getting into. Worst of all is the amenities, which are more often incorrect than not. I generally filter for places with washer + drier, as I'd rather not be looking for laundromats. Probably over 80% of listings that say they have…
Earlier quoted context omitted.
That's a reasonable way to do it. Keep the front door unlocked on guest swaps, keep the key inside the house.
No key at all, just “it’s a safe neighborhood so we always leave the door unlocked”
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i don't see how a whole new company can exist to fill in the gap of what airbnb's price slider filter can fix in 2 seconds
It’s not enough to have a slider, you also need to actively market to people looking for cheap places to stay in the first place, or they will never even think to use your precious slider. This splits AirBnBs marketing on two fronts: high end and low end. This either doubles their marketing cost or halves their marketing budget for each audience. Take your pick. A company focused on low cost listings only has to mark…
Game over^2.
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I agree there’s room for a lower end competitor. I used to rent out a room on Airbnb, it was a great experience. Both renting and staying I met cool people, as they were often keen to chat or hang out. And cheaper than a hotel, usually hostel prices. I never minded that staying in someone’s house would often mean a haphazardly tidied room with no available cupboard space. Fast forwards a few years and I rent out a sp…
The problem is that businesses initially built around genuinely amateur money-making on the side (Airbnb, eBay, Etsy, I'm sure many others) tend to attract professionals who often push many of the initial users out. And the higher volumes are more attractive for the businesses mediating the service so they don't have much incentive to really stop it. It does open up the opportunity for new entrants to come in that ar…
I'm a firm believer that most hosts will stop renting after a few guests. The turnover must be high, only covered by the new supply of hosts following the hype. It will dry up eventually and mostly professional hotels will remain.
Anyway, I told the host it would be too dangerous to comply with their request and that I would be happy to _show_ the ID in-person at check-in. They ignored me and just re-iterated their request. At this point I was already ID verified by AirBnB, so there's really no reason for the host to personally verify me except at check-in. So I contact AirBnB support.
Well the host stonewalls me and support for the 3 days leading up to check-in. AirBnB support is friendly, but their messages are often confusing and contain broken english making them difficult to understand. Their helpfulness only extends as much as to say "yes, this is against our rules, but the host won't budge."
So I had to cancel the trip last minute and break the news to my family and friends who had already made plans around this vacation. Everything was ruined.
The best AirBnB offered was to give us extra "credit" to book someplace different. Oh, great. Let me just go book another AirBnB, who might _also_ break your rules, last minute. No thanks. I was too stressed by having to deal with all this garbage to work up the energy to try and book someplace last minute. The thought that I would have to cancel the trip and disappoint my friends and family who were so excited to go ... that ate away at me the _whole_ time I was dealing with that horrible host and the limp AirBnB support.
We were lucky in that our destination was a road-trip away, rather than a flight. Imagine if we had booked flights depending on this AirBnB booking?
I don't see how anyone could entrust their trips to the whims of AirBnB given this behavior. They clearly can't enforce their own rules and don't go out of their way to help their customers.
On top of all this, I had the misfortune of visiting the AirBnB subreddit. Wow. The AirBnB host culture is rife with self-entitled control freaks who are ready to throw guests under the bus under the guise of "well this is my personal home, so you have to obey my rules." No, this is a business. We're _paying_ to stay at your _business_ property. Not your home. It stopped being your home when you offered it for sale. Of course I would always treat people's property with respect, home or not. But the attitude that they somehow are above the rules of a business because they're renting their "home" is toxic.
Other commenters frequently point out how the rating system is also completely broken. Guests won't rate their stays low, even when there are problems. Which means you can't trust the ratings. And if you can't trust the ratings, how can you choose a place to stay? And how is AirBnB Plus supposed to work if every place has 5/5?
Since my stay was cancelled, I had no way to leave a review. I have serious doubts AirBnB themselves will take any action against the host. So I can only imagine all those poor naive souls out there just emailing copies of their IDs to strangers on the internet.