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Google IT Support Professional Certificate

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Re: Google IT Support Professional Certificate

#61
In Germany, this is called "Fachinformatiker für Systemintegration" and is an official professional apprenticeship for which you do not pay money, but GET PAID as you are spending 30% of your time in school and 70% applying your knowledge in a company. If you have 4.5 years of experience on-the-job in IT you can just apply for the final exams without going to school.

Re: Google IT Support Professional Certificate

#62
post #21

Earlier quoted context omitted.

I’ll believe it when Google starts hiring grads of this programme, with no other qualifications or experience

I wonder, does Google also run IT grads through an algorithms interview?

For our IT Residency Program, we don't require it, but if you have a CS background, you might get asked about it. Maybe automate a simple task and maybe some discussion on optimization. The interviews tend to be customized to the candidate's background. We hire a decent number of people from non traditional degrees into our IT program, so we care more about you being teachable, knowing at least one technology well and having passion for tech and customer service in general.

Re: Google IT Support Professional Certificate

#63
post #61

In Germany, this is called "Fachinformatiker für Systemintegration" and is an official professional apprenticeship for which you do not pay money, but GET PAID as you are spending 30% of your time in school and 70% applying your knowledge in a company. If you have 4.5 years of experience on-the-job in IT you can just apply for the final exams without going to school.

Your boss can still pay for your education if you take it from Google.

Re: Google IT Support Professional Certificate

#64
post #54
post #47

Earlier quoted context omitted.

Unless they've figured out a way to attach a DRM policy to the knowledge you learn from taking a course, I don't think it's possible for them to leave anyone high and dry.

Some certs must be regularly renewed, e.g. ScrumMaster. If it’s de-supported then the certs evaporate.

"Hey Doug, Got a minute? So the university where you learned Computer Science, well we just found out they recently closed their doors. Since they are no longer an accredited institution, nor do they even exist, we're going to have to let you go."

Re: Google IT Support Professional Certificate

#65

Earlier quoted context omitted.

Wow the MCSE and this certification could not be any less comparable.

Yeah... that is like saying "Money is better spent getting a college degree in CS!" Sure, they both might be true but they aren't all attainable for everyone.

They're both pretty much exams. The 'MCSE' or any other certification from Microsoft would be worth more and probably be cheaper than udacity. If your goal to have something to show to a potential employer, MCSE will hold alot more weight.

Udacity degrees, certifications or whatever they're called are GEDs of certifications and should be treated as such.

If you want an actual job where you will be respected at, don't go to udacity.

Re: Google IT Support Professional Certificate

#66
post #6
post #4

There’s no better example of a dynamic, fast-growing field than IT support Is this why IBM, DXC et al are laying off Western workers like it’s going out of fashion and offshoring those jobs as fast as they possibly can?

You can't really offshore swapping out a defective network cable or replacing a hard drive. I haven't looked at how they define an "IT Support Professional" but I'm assuming it's not just answering a phone and following a decision tree and saying "I'm very sorry to hear that you are still experiencing a problem" before each step. Anyone can do that with almost no training.

You on-shore it by hiring H1B visa workers to replace the American ones (example is Disney).

Re: Google IT Support Professional Certificate

#67
post #31

Earlier quoted context omitted.

Especially as I think many dev jobs will disappear. More free, open source platforms that are powerful and free but just need some configuration, customization and support. Developing getting simpler to becoming just config anyway. We're already seeing this, you dont need to know anything about pointers any more, just hooking up libraries.

The languages move on but so do the expectations. Until we have star trek style computers there will always be more to it than just hooking up some libraries

In a way we already have Star Trek-style computers today. Many of the commands heard in Next Generation era series can be represented as SQL SELECT commands. The voice recognition is an only slightly more sophisticated Siri / Ok Google / Alexa.

Re: Google IT Support Professional Certificate

#68
post #34
post #9

IT Support will replace factories in Middle America. These are jobs that are 1)Trained quickly 2) Geographically distributed 3) Cheap. IT Support needs to be onsite for hardware, but any Software can be distributed in smaller cities or work from home. Maybe Google will have a real help line one day? It is also a great path into technology for those who did get CS degrees from a top school. Side note: In the video, al…

IT is not CS. Not even similar.

I disagree completely. IT is going the opposite way, much of the maintenance is becoming commodified so the more complex tasks almost always involved writing actual code.

It's become more of a SWE org everywhere.

It's funny because SWE peeps get really defensive about IT vs SWE roles; like they don't want to be associated with IT for some ego-related reason.

Re: Google IT Support Professional Certificate

#69

Earlier quoted context omitted.

Yeah... that is like saying "Money is better spent getting a college degree in CS!" Sure, they both might be true but they aren't all attainable for everyone.

They're both pretty much exams. The 'MCSE' or any other certification from Microsoft would be worth more and probably be cheaper than udacity. If your goal to have something to show to a potential employer, MCSE will hold alot more weight. Udacity degrees, certifications or whatever they're called are GEDs of certifications and should be treated as such. If you want an actual job where you will be respected at, don't…

MCSE certs prepare you for a vastly different job than IT Support. Think CompTIA A+. IT Support and systems administration are different jobs and different certifications help out in different ways.

When I got my CompTIA Security+ in college, I got asked by interviewers why I got that and not the CISSP. The answer is, while the CISSP is a far more respected certification, the requirements and entry price are also far different. The CISSP is not an entry-level certification, it actually mandates a certain number of years in the industry.

MTA is entry-level. MCSA is entry level. MCSE is for established professionals, it is an expert-level certification, so of course it's more respected. The people taking it are already well-respected experts themselves.

The MTA is the Microsoft certification that's most comparable to this. Not MCSE.

Re: Google IT Support Professional Certificate

#70
post #68
post #34

Earlier quoted context omitted.

IT is not CS. Not even similar.

I disagree completely. IT is going the opposite way, much of the maintenance is becoming commodified so the more complex tasks almost always involved writing actual code. It's become more of a SWE org everywhere. It's funny because SWE peeps get really defensive about IT vs SWE roles; like they don't want to be associated with IT for some ego-related reason.

I vehemently disagree. The whole SWE/DevOps trend isn't super popular once you leave Silicon Valley. At the end of the day, most businesses still use Windows, and most IT staff are telling people how to print correctly and resetting the passwords people forgot for the umteenth time this week. This isn't going to change in the near future, and I assume Google's IT Support certificate is either teaching the skills necessary for these things... or not going to be a useful certificate for anyone trying to get a job.

If anything, that's the weirdest thing, Google's doing an IT cert? Are they teaching Microsoft platforms and being useful, or are they trying to teach Google's Chrome management platform that nobody uses? If Google's willing to hire graduates, it presumably teaches Google's IT stack... which isn't remotely similar to the IT stack people will find in other companies.

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