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How Slack hooks users through artificial urgency

jshakespeare.com

61–62 of 62 posts

Re: How Slack hooks users through artificial urgency

#61

> It’s a bit like the way everyone gravitates towards the kitchen at a house party. I've solved this problem by dimming or turning off the lights in all the rooms I don't want people to hang out in and having brighter lighting in the room I want people to stay in. It works wonders.

Do people not turn them back on?

If there's too many people in my designated area, yes, but not otherwise.

Re: How Slack hooks users through artificial urgency

#62
post #38

I think personal comms + general channel announcements are OK. Just close slack and when you come back check any specific communications for you asynchronously, or if you want to catch up on "what's been up" you can browse message threads. On the other hand @here/@channel messages are terrible! Now these are terrible because they confuse the "broadcast" nature messages with personal messages.

Then surely agree with the people at your work to never use @channel. It's basically the same as 'Reply All', it's a waste of everyone's time.

Yeah, I've started to persecute the offenders individually by telling them privately how disruptive their @here messages are.

It's weird though, because sometimes I want to announce things to everyone, e.g., to bring to everyone's attention something that I've done, but I have to follow my own do-not-spam everyone rule.

I guess comms is hard no matter what tools you use. O(n^2) hard, for a team of n people.

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