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Let Consumers Sue Companies

nytimes.com

61–70 of 279 posts

Re: Let Consumers Sue Companies

#61

This isn't already possible? That's not right that companies can hack the law like this. Consumers should be able to sue.

Citizens United was the end of democracy in Americal, and this is yet another piece of the fallout.

The Federal Arbitration Act, codifying Congressional preference for arbitration instead of court proceedings, was enacted in 1925.

Re: Let Consumers Sue Companies

#62
post #51

In the EU you cannot bind consumers by such arbitration clauses: http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A3... Consumers can usually sue corporations at a court in their own jurisdiction. Many European countries also allow class action law suits. Yet, we have few law suits against corporations. There are other reasons for this: - consumers are not awarded punitive damages, - court fees are higher (u…

The EU system seems to be very anti-consumer. Or is that what your summary statement is intended to elicit? (tough to tell, as it could mean either/or is the better system)

Re: Let Consumers Sue Companies

#63
post #12

Class actions can be effective where the class members are relatively large, sophisticated entities. E.g. the data-breach class action brought by banks that is mentioned in the article. But in the consumer-protection space, we should consider alternatives. Where the class members are individual consumers, litigation ends up being lawyer-driven. Cases settle for pennies on the dollar of potential damages, and end up s…

There are also laws that mean you can't put whatever in a ToS and have it be a binding contract. If any clause is considered surprising it's void. It mostly fixes the whole "read this and click continue" insanity because it makes any clause that isn't law anyway unviable.

Yes. I am in France and IANAL. When you act as an individual, you are a consumer and as a result, you can always ignore EULA. But beware if you act as a company (even a single people one). It becomes a binding contract.

Re: Let Consumers Sue Companies

#64
post #14

“only a lunatic or a fanatic sues for $30.” A bit off topic here but this is IMHO a great challenge for AI: making a lawyer affordable for the masses when they are bullied by banks, airlines, etc. If it costs you $5 , why not sue for $30 ?

>A bit off topic here but this is IMHO a great challenge for AI: making a lawyer affordable for the masses when they are bullied by banks, airlines, etc.

That isn't a great challenge for AI. That's a rotten legal and regulatory system. Why band-aid over society's real problems with software?

Re: Let Consumers Sue Companies

#66
post #4

I never understood why binding arbitration was legal for non-negotiated contracts. Also, by reading this you agree all disputes between us will go through an arbitration firm of my choosing.

Somewhat-serious question: If someone hands me a paper that says this, can't I just do the same and hand them a sheet that renders all arbitration bindings null and void?

Re: Let Consumers Sue Companies

#68

Earlier quoted context omitted.

Perhaps this is a situation where we shouldn't let the perfect get in the way of the good. Class actions return money to wronged parties. That's good so we should remove the arbitration cruft that is preventing that.

I guess i don't think the situation was good! They didn't return anywhere near a good amount of money to wronged parties. Lawsuits were being settled for not even pennies on the dollar. (arbitration also isn't cruft, but it's definitely getting an undeserved bad rap) Actually, the situation i long for is before the creation of the LLC, where shareholders were responsible for paying for the corporations lawsuits. LLCs…

Who do you think ends up paying, if not the owners of the company? As long as the company isn't bankrupt, incorporation doesn't change anything.

Full liability of owners isn't feasible in the current system, because it would expose every single investor to unlimited liability.

Re: Let Consumers Sue Companies

#69
Capture of the machine of the justice system by the wealthy is one of the most impactful and persistent market distortions in human history.

If people cannot bring the power of government to enforce appropriate costs against players with more market power government of the People, by the People, and for the People has failed.

Re: Let Consumers Sue Companies

#70
post #8

I don't disagree with the sentiment of the article given the examples provided, i.e. Wells Fargo. That said, given the climate for frivolous lawsuits brought by "shakedown" attorneys, it opens the flood gates for something far worse. Maybe a better compromise is to allow for binding arbitration UNLESS the company is found guilty of fraud or other illegal activity, such as Wells Fargo. Alternatively, perhaps tort refo…

I found this Adam Ruins Everything episode on the McDonald's Coffee Lawsuit & Tort reform really interesting: https://www.youtube.com/watch?v=Q9DXSCpcz9E if you'd like to jump to where they talk about frivolous lawsuits it starts here https://www.youtube.com/watch?v=Q9DXSCpcz9E#t=03m15s Some notes: - Tort reform is largely a concept pushed by big business trying to avoid getting sued when they do wrong. - The number…

The problem with tort reform is not the idea of reducing frivolous litigation, but the fact that most of it isn't targeted at frivolous litigation. The most widely adopted tort-reform measures have been things like damages caps. E.g. the $75-million damages cap that would have applied in the BP oil spill had BP not waived it.[1] But cases where a jury awards a large amount of damages (or high punitive damages) are the least likely to be frivolous.

[1] http://www.sandiegouniontribune.com/sdut-federal-law-may-lim...

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