I really don't understand how they have millions of users and so much basic shit Just Doesn't Work.Because those millions of users use the box to play games, like I do. Oh, I've tried all the other stuff, and as you point out it's generally such a steaming pile of shit that I feel foolish for having even tried. (If the Kinect weren't in a box in the garage, I'd be staring in its direction right now.) Frankly, I'd be happy if they could just bring the Xbone back to the level of usability that the 360 had. To their credit, they're getting there little by little in many ways. To their discredit, they shouldn't have to do that in the first place. MSFT had a working platform, but I'm guessing some PMs needed to make their mark, so they "improved" things by breaking them.
So I just play games on it, and watch the occasional Blu-Ray. That keeps the "aggravation footprint" to a minimum. Anything else I want to do is on the Apple TV. And when the next-gen consoles roll out, I'm going to be taking a hard look at what Sony has to offer.