Can we stop ignoring the fact that Linode has been hacked several times and responded terribly in every case?
In the current environment, I personally believe that it's safe to say that everybody has been hacked to some degree. Linode being open about it, even if not having the perfect response, strangely makes me feel better. Being a customer while this occurred and not feeling any impact makes me feel even better still. Having to go in and change my password is hardly an exceptional event on today's internet.
When you search for "linode hack," Google suggests "linode hacked again." They were hacked in 2012. They were hacked in 2013. They were hacked in 2014. They were hacked in 2016. They will be hacked in 2017.