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Silicon Valley Has an Empathy Vacuum

newyorker.com

61–70 of 140 posts

Re: Silicon Valley Has an Empathy Vacuum

#61
post #48

Earlier quoted context omitted.

> we sure don't patronize them, think them any less, or dismiss their and so many other people's genuine concerns be it immigration, or crime, or job security great! perhaps you have been raised well and have managed to recover from emotional trauma you may have experienced in life so far. some people unfortunately have not been so lucky.

Yes, we were lucky and raised well. > have managed to recover from emotional trauma ????

> you may have experienced

no amount of good parenting can protect us from real badness

Re: Silicon Valley Has an Empathy Vacuum

#62

I'm just going to cut right through this from the start. Unlike most of my tech friends, I actually have tried to reconnect outside our privileged circles (and if you don't think that's what they are, you're kidding yourself). And you know what I found? A lot of echoes of the personal past. Lets face it. A lot of techies — engineers specifically — are who they are because they were socially rejected in younger years.…

[deleted]

Re: Silicon Valley Has an Empathy Vacuum

#63
post #34

This Neo-Luddism feels really misplaced. Do you know why some people are getting the short end of the stick? It's because the educational system has failed them by wasting their youth and giving nothing in return. But I can't blame a guy who founded a SV-centric blog to see all problems through a SV-centric lens.

one point is that most of SV's technology is in the hands of an elite of techno-libertarians and super-rich VCs with various chips on various shoulders. they have no interest in spreading technology's monetary or possible systemic benefits to the entire population, and indeed a direct interest in accumulating and then exercising political power. it's a real problem that cannot be explained away through a lack of educ…

"they have no interest in spreading technology's monetary or possible systemic benefits to the entire population"

But they're making world-changing phone apps!

Re: Silicon Valley Has an Empathy Vacuum

#64

It's not a private company's job to have empathy for the people affected by progress. Don't get me wrong, I have plenty of empathy. But petitioning private companies to change their ways will get you exactly nowhere unless it comes with a corresponding profit motive. It's the government's job to redistribute wealth and income to the needy, and provide safety nets and retraining opportunities for people whose industri…

^ Example A. An alternative way to approach this, which the author of the article could also consider, is how might we, as technologists, build companies that help solve this problem? For example, our country will have 3.5 M truckers (the most common profession in the US and in 46 of the 50 US States) out of jobs within 10 years due to automated trucking. Option A: We cheer at the success of the automated trucking in…

Educate them to do... what, exactly? What could Uber do with two million mostly-uneducated truck drivers that are scattered all through out the country? Most do not want to move, do not have the patience/desire/grit to go through long retraining periods for a vastly different job, and are currently making something in the neighborhood of $55K/yr. How could any company possibly be expected to help that large a workforce not take a dip in its standard of living, when literally the only skill they have is about to become nearly worthless? And how could you do it while still upholding your fiduciary responsibilities to your shareholders?

Re: Silicon Valley Has an Empathy Vacuum

#65

> If you are Amazon, you have to acknowledge that you are slowly corroding the retail sector, which employs many people in this country. If you are Airbnb, no matter how well-meaning your focus on delighting travellers, you are also going to affect hotel-industry employment. > Otto, a Bay Area startup that was recently acquired by Uber, wants to automate trucking—and recently wrapped up a hundred-and-twenty-mile driv…

Exactly. These are the same truck drivers who have overwhelmingly conservative political views. If they don't want to help themselves then I'll take the tax breaks and avoid being affected by their self inflicted pain.

Maybe they view that "helping themselves" is stealing from their children's future with unsustainable debt and taxes?

Re: Silicon Valley Has an Empathy Vacuum

#66
post #33
post #4

People had voted for Trump not because of lack of empathy, but because they were fed up with being patronized, negged, treated like children, observed, modeled and disempowered, belittled and generally discounted. And this article is not helping it.

The effects you list are a result of others not having empathy for people who would end up supporting Trump.

I don't think it's a good idea to categorize Trump supporters as uneducated hicks. Liberals love to do that to gun owners, but it is farthest from the truth--both groups are a massive cross section of society that cuts across every socioeconomic status and every education level. To think otherwise is a huge mistake and a huge generalization.

Re: Silicon Valley Has an Empathy Vacuum

#67

Earlier quoted context omitted.

> It's because the educational system has failed them by wasting their youth and giving nothing in return Ah, the deserving poor! Some never consider getting an education because it was not something to aspire to, let alone spending enough time in the system to fail them. Maybe these people are getting the short end of the stick not because they were idle, but because their family were too busy working three jobs try…

> A strong welfare state and job security can break the cycle, but who is willing to pay - in taxes - for that? Don't get me wrong, I fully agree. But I think that if I were to pick a single element of a welfare state that can bootstrap the whole thing, I'd pick education. It seems like a lot of the largest country growths were bootstrapped by betting on the educational system (Finland, Singapore and South Korea come…

The process starts earlier than education. Education needs to be valued in the first place. And then, not only valued, but the parents need to have the security to afford their kids to have an education. And that means healthcare and job security.

I am all for a national health service and cheap/free college; it was what enabled my parents to afford an education for us in the first place.

Re: Silicon Valley Has an Empathy Vacuum

#68

Earlier quoted context omitted.

> We need universal basic income to soften the impact of the rise of automation in the workforce. People need to feel useful. Universal basic income doesn't give that to people by itself.

True, but neither does a job.

That just might be your opinion.

Re: Silicon Valley Has an Empathy Vacuum

#69
post #51

Earlier quoted context omitted.

And why were they patronized and treated like children again? Oh, perhaps it was because they claimed Obama wasn't born in the US. Or because they denied global warming. Or because they hate Mexicans and Muslims. In short, because they bought in to the steaming pile of bullshit that is the right wing media echo chamber. When they think like children, talk like children, and act like children, they shouldn't be surpri…

> When they think like children, talk like children, and act like children, they shouldn't be surprised that they're treated like children. and does punishing children cause them to behave better?

it never did for me. in fact i can remember many times in which i deliberately did whatever angered my parents again and again, just to piss them off more, to the point of them crying and having a near-mental breakdown (immigrant parents).

they literally could not process the reality of their child not following their authority 100%, because they grew up in a society in which that was the unquestioned norm.

eventually i conditioned them into not punishing me ever again, because they knew that punishment would beget more of the same unwanted behavior.

part of the reason i don't want kids. i wouldn't know how to handle the rebellion.

Re: Silicon Valley Has an Empathy Vacuum

#70

It's not a private company's job to have empathy for the people affected by progress. Don't get me wrong, I have plenty of empathy. But petitioning private companies to change their ways will get you exactly nowhere unless it comes with a corresponding profit motive. It's the government's job to redistribute wealth and income to the needy, and provide safety nets and retraining opportunities for people whose industri…

This attitude is why silicon valley is well on its way to becoming the villain in the narrative of our progress. It is a place dedicated to redefining the world we live in. Valley companies can, and regularly do, redefine how companies work and make money. Sometimes they need to be the ones to bite the bullet and lose some of their yearly profits by spending it on making this transition buttery smooth. Without them t…

>> It is a place dedicated to redefining the world we live in.

This is the problem.

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