Live data from Hacker News

Elevated error rates on applications and deployments

status.heroku.com

61–70 of 76 posts

Re: Elevated error rates on applications and deployments

#61
post #33

Earlier quoted context omitted.

also not the cheapest service and no direct support line…

What are you comparing to cost wise? Please do include costs for setting up and maintenance in that comparison. As for support I have always found Heroku to respond very quickly. And they do have direct support. https://www.heroku.com/support

Agree, support is usually very fast. Also, an outage like today is quite rare, I'd say.

Re: Elevated error rates on applications and deployments

#62
post #20
post #7

What options would you consider if heroku was down permanently ?

If you are just using heroku to run a process it is pretty easy to rebuild on AWS. Here is one fairly solid guide: http://blog.clearbit.com/ec2-heroku/ Depending on what language you are using google's app engine could be a quick replacement. http://rogerstringer.com/2015/05/13/make-your-own-heroku/ https://github.com/buttfoundry-community/bosh-buttfoundry/bl... Another HN thread: https://news.ycombinator.com/item?id…

Please do not trivialize the aspects of running a server on AWS (or a highly-available cluster) just for your own single application. Installing is the easy part, the day to day maintenance, reacting to issues, the 3am alerts (you set up alerting, right?) is what's costly.

Re: Elevated error rates on applications and deployments

#63
post #3

I'm currently at the Nordic.js conference http://nordicjs.com/ (which... is down right now). Suddenly half the audience started to looking at mobile phones, unpacking laptops. Poor timing for the current speaker...

The Erlang User conference is next door, there'll be some people leaving as well

Re: Elevated error rates on applications and deployments

#64
post #7

What options would you consider if heroku was down permanently ?

(Disclosure: I'm the CEO co-founder of Flynn) Heroku is a great product and it going down permanently would be a huge loss to the community. However there are a number of open source alternatives with very similar user experiences that you can run yourself in a variety of environments including: https://flynn.io/ https://github.com/dokku/dokku http://deis.io/ https://www.openshift.com/

From what kind of scale would you consider running flynn (I'm a fan since the early days) or deis (scoped it as well) a pragmatic step compared to heroku?

Re: Elevated error rates on applications and deployments

#65
post #59

Down for almost an hour now. Haven't seen anything of this scale happen in 18 months or so of running our apps on heroku. Looking forward to the postmortem from Heroku (and hopefully my app being up again).

Do they really release postmortems? I've seen them mentioning postmortems in incident statuses, but I've never actually read one.

https://blog.heroku.com/tuesday_postmortem

Re: Elevated error rates on applications and deployments

#67
post #59

Earlier quoted context omitted.

Do they really release postmortems? I've seen them mentioning postmortems in incident statuses, but I've never actually read one.

https://blog.heroku.com/tuesday_postmortem

October 27, 2010. Really? :)

Re: Elevated error rates on applications and deployments

#68
post #35

What is a good alternative for static single-page apps? What are downsides of S3?

I host all my APIs on Heroku and all my static front ends on S3 with CloudFront on top. No downsides in my mind. Free and instant TLS certs with CloudFront, too.

And you can even get a free domain name through http://www.freenom.com/

Disclaimer: not affiliated

Re: Elevated error rates on applications and deployments

#70
post #59

Down for almost an hour now. Haven't seen anything of this scale happen in 18 months or so of running our apps on heroku. Looking forward to the postmortem from Heroku (and hopefully my app being up again).

Do they really release postmortems? I've seen them mentioning postmortems in incident statuses, but I've never actually read one.

Heroku totally releases postmortems for incidents that meet certain criteria but I can't speculate as to what this criteria might be today.

Here is a recent example: https://status.heroku.com/incidents/930

Source: I used to work at Heroku on the team which managed this process.

Post reply on HN