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Why Apple and Google are struggling to design simple software

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Re: Why Apple and Google are struggling to design simple software

#61
Whenever somebody told me that 'Desktops are gonna be obsolete because smartphones' I always told them that screens on desktops have always gotten bigger so there is a demand for big things that are easy to work with but he won't listen because some article on some website said other wise.

smartphones are good for stay connected but not for actual 'doing stuff'.

Re: Why Apple and Google are struggling to design simple software

#62
post #53

Earlier quoted context omitted.

Shouldn't software (or anything else) be made optimal for the majority of people that will use it? With common apps like web-browsers, email, & chat, pushing everyone to become an advanced user is nonsense.

Somehow stoves, microwaves and machines live with complex interfaces and nobody complains. Cars are also a good example - it is expected of everyone to take a few dozen hours of driving lessons to familiarize themselves with the UI of the machine, and again, nobody complains. Creating the expectation that every program should be fully usable from the get-go is the problem, because the only way to achieve that is to r…

I agree with your sentiment (a modern PC is a very complex beast and it's not reasonable to expect to be able to operate it without learning about it first), but my stove's interface could not be simpler. One turny knob. Turn it to pick the heat setting, from "OFF" to "LOTS". I don't think I've ever used a stove more complex than that.

Re: Why Apple and Google are struggling to design simple software

#63

Earlier quoted context omitted.

Somehow stoves, microwaves and machines live with complex interfaces and nobody complains. Cars are also a good example - it is expected of everyone to take a few dozen hours of driving lessons to familiarize themselves with the UI of the machine, and again, nobody complains. Creating the expectation that every program should be fully usable from the get-go is the problem, because the only way to achieve that is to r…

I agree with your sentiment (a modern PC is a very complex beast and it's not reasonable to expect to be able to operate it without learning about it first), but my stove's interface could not be simpler. One turny knob. Turn it to pick the heat setting, from "OFF" to "LOTS". I don't think I've ever used a stove more complex than that.

I don't think I've ever used a stove more complex than that.

Sure, but your stoves interface could in theory be made a lot better if your stove was more complex. Instead of having to chose an arbitrary value between OFF and LOTS you could dial in 85 degrees and have your stove guarantee that the liquid in the pot on that hotplate will never go above 85 degrees.

While in one dimension it would make the implementation details of your stoves internals a lot more complex it would make the act of using your stove a lot more simple and save people from making some very common mistakes (ie choosing a slightly too high arbitrary number)

Re: Why Apple and Google are struggling to design simple software

#64
post #42

Related article I read not long ago (focusing on Apple, although it mentions Google unfavorably, too): http://www.fastcodesign.com/3053406/how-apple-is-giving-desi... Some interesting points: * http://b.fastcompany.net/multisite_files/fastcompany/inline/... * 'The headline of a Forbes article says it all: "Apple iOS 9 has 25 Great Secret Features." Secret features? If these are such great features, why are they secre…

I remember Windows 95 came with an interactive tutorial (with exercises) that explained how the mouse gestures worked and how to manipulate windows, files and folders and start up applications. I wish something like that was still bundled with Windows Seven/8.1/10, Ubuntu, Android, etc. That would save the regular folks I have to help some time and frustration when they want the device `to bloody work`. Anecdote: I m…

Not only that, it had Jennifer Aniston and Matthew Perry as well: https://www.youtube.com/watch?v=kGYcNcFhctc

Re: Why Apple and Google are struggling to design simple software

#65
post #5

Simple: The goal used to be create simple things that just work. Now its create thigs that push your platform. As an example, to pick on MSFT: I thought hell froze over when I saw Word in the Android app store. Its a hugely wonderful word processor. I typed out a blog post and when to save, but... well I wasnt signed into sky drive. I managed to finagle my way around those prompts after 5 or so mins. Next time I open…

Now its create thigs that push your platform.

The worst example of this is ChromeOS. You can't even create a fucking local account with Google's permission.

Re: Why Apple and Google are struggling to design simple software

#66

As the on-site support of a group of older and disabled users (sight, hearing, motor, coordination, cognitive), the failures of Apple's traditionally highly accessible designs are quite familiar to me. I'd written my own rant a few months back after discovering (usability error) that Apple's online feedback form couldn't ingest the full thing: https://ello.co/dredmorbius/post/bs-wilowvb4-dvpfl_vruq

If Chrome/Chromium wasn't written by, I assume, people with good (enough) eyesight, my 82 year old father would be using it instead of Firefox. Granted, this is on Linux, so maybe the accessibility story is better on Windows or maybe Apple (not played in that garden since the late '80s), but....

Re: Why Apple and Google are struggling to design simple software

#67

Earlier quoted context omitted.

I remember Windows 95 came with an interactive tutorial (with exercises) that explained how the mouse gestures worked and how to manipulate windows, files and folders and start up applications. I wish something like that was still bundled with Windows Seven/8.1/10, Ubuntu, Android, etc. That would save the regular folks I have to help some time and frustration when they want the device `to bloody work`. Anecdote: I m…

Not only that, it had Jennifer Aniston and Matthew Perry as well: https://www.youtube.com/watch?v=kGYcNcFhctc

Unfortunately (or not) the European version was just a five or ten minutes long session with a female vice over, a white background and some interactive exercises.

Re: Why Apple and Google are struggling to design simple software

#68
post #5

Simple: The goal used to be create simple things that just work. Now its create thigs that push your platform. As an example, to pick on MSFT: I thought hell froze over when I saw Word in the Android app store. Its a hugely wonderful word processor. I typed out a blog post and when to save, but... well I wasnt signed into sky drive. I managed to finagle my way around those prompts after 5 or so mins. Next time I open…

Even worse: I bought a Microsoft Arc mouse, a charming little thing except for one misfeature: After a few moments of using it, I got annoyed by the simulated click noise on the simulated scroll wheel. But, the only way to disable the noise is/was to download some “app” from the Windows store that would provide the interface to the mouse. This means that I had to create and use a Microsoft account just to fully “unlock” a mouse that already cost me $70 dollars. I returned the damned thing the next day.

Re: Why Apple and Google are struggling to design simple software

#69
post #49

Are they? Really? With awful languages like Java?!? They're at the bleeding edge of the overengineering, nowhere close to anything "simple". Edit: downvoters are incompetent retards who know nothing about simplicity.

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Re: Why Apple and Google are struggling to design simple software

#70
post #11

As the on-site support of a group of older and disabled users (sight, hearing, motor, coordination, cognitive), the failures of Apple's traditionally highly accessible designs are quite familiar to me. I'd written my own rant a few months back after discovering (usability error) that Apple's online feedback form couldn't ingest the full thing: https://ello.co/dredmorbius/post/bs-wilowvb4-dvpfl_vruq

Thanks for sharing this, I've looked but haven't read enough on accessibility in real world use cases. Have you tried the iPad with anyone there? It may ratchet down the complexity some, and the accessibility features are very good.

Users are also very nearly pathalogically averse to new tech and devices. The suggestion has been made however.
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