Major changes to Mandrill, must be tied to a MailChimp account • Hacker News Board

Re: Major changes to Mandrill, must be tied to a MailChimp account

#61

Post by mapunk » Thu, Feb 25, 2016, 2:14 AM UTC

mrmch wrote: post #49

vskarine wrote: post #11

Earlier quoted context omitted.

Any good examples on using templating with variables in SendGrid? The docs are not very clear on that (you call them tags is that it?). I think you can get a lot of users if you show one to one mapping of API and common processes between Mandrill and SendGrid.

Also check us out: https://www.sendwithus.com/docs/templating Our template engine (Jinja) is the most advanced of any email platform out there.

Stop spamming your service all throughout the thread. It's annoying and certainly turns me off to it.

Re: Major changes to Mandrill, must be tied to a MailChimp account

#62

Post by karlshea » Thu, Feb 25, 2016, 2:18 AM UTC

Bye Mandrill. I've converted some of my clients' free accounts to paid once they started needing more features or sending more email, but going forward I'll be using someone else.

Amazon SES or alternatives might be a pain but at least they are an option for people who need good deliverability for transactional email but don't have the budget for a paid MailChimp account.

Re: Major changes to Mandrill, must be tied to a MailChimp account

#63

Post by motoford » Thu, Feb 25, 2016, 2:37 AM UTC

mrmch wrote: post #52

saluki wrote: post #8

Oh Man-drill . . . I wish they would have went with a lower limit on their free plan or even low cost plan that replaces current free plan. I use them on lots of client sites with low volume emails. This is going to take some time to sort out. SendGrid's interface and dashboard are horrible. Plus they don't store the message text for recent messages like Mandrill where it's viewable from the dashboard. Any other opti…

If you want to enjoy SendGrid deliverability but a different interface, check us out: sendwithus.com We're designed as a higher level on top of email deliverability, offering some pretty rich features (email storing, great A/B testing, drip campaigns...)

Jeez man I think we all get it. You have a product you want to sell. Spamming is not the way to promote your email product.

Re: Major changes to Mandrill, must be tied to a MailChimp account

#64

Post by spronkey » Thu, Feb 25, 2016, 2:39 AM UTC

garrettdimon wrote: post #56

For folks looking for alternatives, there's a good list here with some indicators on the quality of delivery as well. https://www.inboxtrail.com/compare

Wow this is really interesting. Poooor showing from Mailgun!!!

Re: Major changes to Mandrill, must be tied to a MailChimp account

#65

Post by jrodom » Thu, Feb 25, 2016, 2:42 AM UTC

etjossem wrote: post #54

buf wrote: post #44

Earlier quoted context omitted.

Can you talk about why SendGrid over MailGun?

SendGrid is competitively priced - as @jamestanderson mentioned, $20 goes twice as far. Mailgun doesn't offer a marketing product at all, and I am not sure if they provide the 24/7 support we do. At the 40k+ volume levels, you're also going to get a complimentary dedicated IP, which means better deliverability. You can get that at Mailgun too, but it's a $59 surcharge every month. Finally, the InboxTrail comparison p…

There are many factors that impact deliverability that aren't reflected in the type of simple test InboxTrail conducts. Like most ESPs, your reputation builds on Mailgun as you send with us. If for whatever reason you are experiencing a deliverability problem, you can always reach out to us and we'll help you with any issues you have. We support many large and fast growing customers who are all seeing a >99% delivery rate.

Our support team is here to help 24/7. We have a great team here that is proud of the work we do for our customers.

Disclosure: I lead product development at Mailgun.

Re: Major changes to Mandrill, must be tied to a MailChimp account

#66

Post by mehdym » Thu, Feb 25, 2016, 2:42 AM UTC

They had a pretty relaxed strategy on sender domain verification. which was great for white-labeling transnational email on multiple domains.

Goodbye Mandrill.

Re: Major changes to Mandrill, must be tied to a MailChimp account

#67

Post by spronkey » Thu, Feb 25, 2016, 2:45 AM UTC

etjossem wrote: post #54

buf wrote: post #44

Earlier quoted context omitted.

Can you talk about why SendGrid over MailGun?

SendGrid is competitively priced - as @jamestanderson mentioned, $20 goes twice as far. Mailgun doesn't offer a marketing product at all, and I am not sure if they provide the 24/7 support we do. At the 40k+ volume levels, you're also going to get a complimentary dedicated IP, which means better deliverability. You can get that at Mailgun too, but it's a $59 surcharge every month. Finally, the InboxTrail comparison p…

To respond to the Mailgun developer above slash below - the InboxTrail result might not be reflective of all your service, but you're selling a premium service - 37.5% spam flagging on any of your active IPs is seriously offputting.

Re: Major changes to Mandrill, must be tied to a MailChimp account

#68

Post by mrmch » Thu, Feb 25, 2016, 2:47 AM UTC

motoford wrote: post #63

mrmch wrote: post #52

Earlier quoted context omitted.

If you want to enjoy SendGrid deliverability but a different interface, check us out: sendwithus.com We're designed as a higher level on top of email deliverability, offering some pretty rich features (email storing, great A/B testing, drip campaigns...)

Jeez man I think we all get it. You have a product you want to sell. Spamming is not the way to promote your email product.

We had more than a few really worried people reach out (before this thread), this change is very worrying to some. I'll dial it back though, thanks!

Re: Major changes to Mandrill, must be tied to a MailChimp account

#69

Post by jrodom » Thu, Feb 25, 2016, 3:06 AM UTC

spronkey wrote: post #67

etjossem wrote: post #54

Earlier quoted context omitted.

SendGrid is competitively priced - as @jamestanderson mentioned, $20 goes twice as far. Mailgun doesn't offer a marketing product at all, and I am not sure if they provide the 24/7 support we do. At the 40k+ volume levels, you're also going to get a complimentary dedicated IP, which means better deliverability. You can get that at Mailgun too, but it's a $59 surcharge every month. Finally, the InboxTrail comparison p…

To respond to the Mailgun developer above slash below - the InboxTrail result might not be reflective of all your service, but you're selling a premium service - 37.5% spam flagging on any of your active IPs is seriously offputting.

We're looking into how that test is being run, but it's not at all reflective of what actual users experience on the platform. There are many factors that could impact what is being sent to spam that aren't disclosed in these kind of tests.

It's true we offer a premium product, but we do so at a competitive price. At scale, our pricing model compares favorably with Sendgrid. Our pricing strategy is all about simplicity and providing lower prices as you grow with us. We don't have any kind of feature gating pushing you into higher tiers nor do we have punitive overages.

Re: Major changes to Mandrill, must be tied to a MailChimp account

#70

Post by jrodom » Thu, Feb 25, 2016, 3:11 AM UTC

spronkey wrote: post #64

garrettdimon wrote: post #56

For folks looking for alternatives, there's a good list here with some indicators on the quality of delivery as well. https://www.inboxtrail.com/compare

Wow this is really interesting. Poooor showing from Mailgun!!!

As I mentioned in the other thread, we're looking into the details concerning this test. It's not at all reflective of the actual customer experience.