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Ask HN: Discuss burnout with boss?

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Re: Ask HN: Discuss burnout with boss?

#61
post #53

Earlier quoted context omitted.

What were you using before the switch to Kanban? This is very interesting to me, the idea that just switching up techniques can have that much of an impact on how you feel at work.

Kanban is more relaxed than scrum. When the teams I worked with switched to kanban, they liked that they didn't have the end of scrum deadline, they also disliked that they didn't have the ten day deadline anymore as they felt the arbitrary deadline helped to push them a little. That being said, kanban is better, it is more relaxed and feature feedback is faster than scrum.

I'll have to look more into it then. At some point we just got tired of hearing about all the different ways to approach agile, and we've been using some sort of (mostly scrum) hybrid for the last few projects I've been a part of. But if there really is merit to this then that's something to consider.

Re: Ask HN: Discuss burnout with boss?

#62
post #56

Earlier quoted context omitted.

I can't stress (no pun intended) #3 enough. Mental health is too stigmatized. See a good psychologist! Many specialize in this type of stress. In addition, try guided meditation (I use Headspace). It feels kind of hokey at first, but it really helped me through a burnout period.

What exactly do you talk to a psychologist about? I've often mused with the idea, perhaps there is some systemic issue that I need to have help with identifying and resolving... But then...what? Perhaps we have all seen way too many movies involving psychologists/psychiatrists, that it's slanted our view. I know it has slanted it for me.

It's a comfortable environment where you can discuss what's happening to you, how you are thinking about it, and how it makes you feel. The psychologist will be able to provide suggestions about the situation, your way of thinking, and how to manage your feelings. They can teach you techniques like cognitive behavioral therapy, or just provide an unbiased outside point of view.

Most importantly, they are detached from the situation (unlike a coworker or friend) and have professional training and experience at helping people with their problems.

Often times when I see a psychologist I end up figuring out how to improve my situation on my own. Having a place to spend time thinking about the issues in a calmer way, and the occasional suggestion or a good question, let me tackle my issues from a different point of view. Repeated visits (once every two weeks to start, then once a month) for a period of time provide motivation to put these realizations into action. When I feel better, I stop going.

Re: Ask HN: Discuss burnout with boss?

#63

If it's getting worse, you haven't hit full burnout yet. You should stop right now unless you really want to suffer that, let this be a cautionary tale: http://jacquesmattheij.com/dealing-with-burn-out I would just give a 2 week notice out of the blue. I'd say I'd made plans for a year's 'sabbatical', and I would give that to the company as the primary excuse for leaving -- if you can work out a deal where they'll hi…

I second this motion. It's time to locate a more suitable work environment for yourself. The company's not going to change... and your personality's not going to change... but you can control what company you work at. Quit now, and spend some time locating your next gig. I wish you luck.

Re: Ask HN: Discuss burnout with boss?

#64

My manager and I had a 10 year relationship going. I had just transitioned to a new role, had a new born and taken on too much. I was feeling it for 6 months but finally broke at around 9 months. I told him I couldn't do it anymore and that I wanted a sabbatical. I told them that my backup plan was to just quit. He talked me off the ledge and within a day had transitioned my troublesome projects to others and moved m…

This is a good story, and I'm glad your boss reacted well. But, it sort of bothers me how it's not considered acceptable in this world to take a sabbatical. Why are companies so against the idea of people taking a few months off in a row, especially if otherwise they would just quit?

You're employed because a specific amount of work needs to be done within a specified amount of time.

If you're not going to do it, who will?

The work might wait a week or two (vacation), but do you really think the clients will be OK waiting months (sabbatical)?

The only industry where it's acceptable to just take off is within academia and that's mostly because most of the teaching is done by staff that would never have the option of a sabbatical to begin with.

Re: Ask HN: Discuss burnout with boss?

#65
post #56

Earlier quoted context omitted.

I can't stress (no pun intended) #3 enough. Mental health is too stigmatized. See a good psychologist! Many specialize in this type of stress. In addition, try guided meditation (I use Headspace). It feels kind of hokey at first, but it really helped me through a burnout period.

What exactly do you talk to a psychologist about? I've often mused with the idea, perhaps there is some systemic issue that I need to have help with identifying and resolving... But then...what? Perhaps we have all seen way too many movies involving psychologists/psychiatrists, that it's slanted our view. I know it has slanted it for me.

Ideally you want to find someone offering cognitive behaviour therapy. You want an experienced practitioner. One to one face to face settings are better, but some people like group meetings or find telephone consults convenient.

For a mild problem you would be doing between 8 to 14 sessions of about an hour each.

The aim would be to indentify a problem. Then identify the "hot thought", the emotion it creates, how strongly you feel that emotion, and then the evidence you have for it.

You don't push that thought away, the therapist doesn't try to correct it. You sit with it for a few moments. You learn to identify the physical changes your body goes through (increased heart rate, sweaty palms, faster breathing, tense neck etc). Then you think of different evidence. You think about that new evidence, and say if it affects how strongly you feel the original hot thought.

It's an iterative process! This is just a very quick description - it's a bit more involved than that.

You're right - movies are terrible portrayals of mental health treatment. Like CSI does computers level of bad.

Re: Ask HN: Discuss burnout with boss?

#66
post #64

Earlier quoted context omitted.

This is a good story, and I'm glad your boss reacted well. But, it sort of bothers me how it's not considered acceptable in this world to take a sabbatical. Why are companies so against the idea of people taking a few months off in a row, especially if otherwise they would just quit?

You're employed because a specific amount of work needs to be done within a specified amount of time. If you're not going to do it, who will? The work might wait a week or two (vacation), but do you really think the clients will be OK waiting months (sabbatical)? The only industry where it's acceptable to just take off is within academia and that's mostly because most of the teaching is done by staff that would never…

If you let them quit instead, will you be able to find anyone(s) who will handle that work, and how fast will they get up to speed? And if the person's burnt out, is their schedule packed already to the point where things like "documentation" and "refactoring" are "nice to haves" instead of necessities?

Re: Ask HN: Discuss burnout with boss?

#67
post #38

I'm a boss of devs. My off the cuff response to you is "please, god _please_, talk to your boss." Say exactly what you told us. "I'm burnt out, I've tried addressing the problem..." Before you do, think through what's causing the burnout. It could be the hours, that's where everyone goes first, but it could be a particular client, it could be the number of projects you're having to concurrently work, it could be your…

Are managers like you common or are you some type of unicorn?

It's hit or miss. A lot of the bad managers (and the world's full of 'em) just make sure most of their employees are on H1 visas so they can't plausibly quit. That way they don't have to do anything for the employees, and they don't have to worry about attrition.

Not coincidentally, when things aren't as silly-boomy as they are now, being a citizen looks a lot more like being on an H1, and manager behavior often adjusts to match. Fair warning.

Re: Ask HN: Discuss burnout with boss?

#70

I'm always a fan of being honest and authentic. Your mileage may vary depending on your boss's personality and attitude to work/life though. Previously I've recommended that in your next touchbase (you're having them right?) simply let your boss know that you're feeling burnt out and as a result not being as productive as you can be for the company and happy for yourself. One would hope your manager wants both things…

My fear is that some managers take this as a sign they need to think about replacing someone - I'd be really careful about taking this option unless I had a really great personal relationship with my manager.

A personal relationship is part of the necessary context, but all things considered it is usually a small part.

Managers at most shops are valued by the company for their ability to build and maintain a functional team. If they have high attrition and struggle to replace people, they will get dinged, miss out on bonuses, and eventually be replaced themselves if the problem persists. Conversely, if they are churning through people and skimming off the cream to keep, no one is going to bat an eye at the number of people they shitcan or why they did it.

The relative value of having the conversation vs. not has to be considered in that context. Do you need this job to survive? Are you responsible for others' survival as well? What's the market like for people in your line of work? How is the company doing? The team? How's your manager's stock of political capital? What about the next-level manager's? Have you been doing great work (and do people know it)? Are you paid above or below market? And sure, to some extent, it matters what sort of manager you have. Some are biased toward churn, others toward retention. But the primary deciding factor here is whether your boss is going to be better off finding a way to keep you, or finding a way to replace you.

In 2015, if you are a computer programmer near San Francisco, it will almost certainly be better for your boss to find a way to keep you. The labor market in that region and sector is tight, so finding even minimally functional replacements is difficult. Unless you're an abject festering sore on the company's bottom line, you're likely to find sympathy, cooperation, and ultimately a genuine retention effort. If it were 2001? Not so much... even if you had the exact same boss. When there are legit superstars sitting on the beach desperate for any kind of work at any kind of pay, your value to the company is likely to be negligible, and at that point the only difference between a kindhearted manager and a bastard will be an offer to forget the whole conversation ever happened.

Consider the context and let that be your guide. (Good) managers are always thinking about replacing people -- not necessarily because they want to or think it's easy, but because they know they may have no choice. They have a pretty good idea of what they're willing to do to keep each member of their team given the company and market context, and what they can realistically hope to do given company policy. You should have a pretty good idea what they'd be willing to do to keep you, too. In some cases, that will be nearly anything; in others, it will be absolutely nothing.

There's no simple answer here, because the relative value of replacing and retaining people is so context-dependent.

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