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Apple's Software Quality Crisis

eliseomartelli.it

591–600 of 1001 posts

Re: Apple's Software Quality Crisis

#591
I had an iPhone I was fixing up. I backed up what was necessary, disconnected the old iCloud account, and created a new one to use when updating the OS. I created a spam-blocking address (mailgw) for this account. It created fine and I logged in from the phone without problem. I did the OS update, but then I got a dreaded error that it couldn't log in. I tried to log in with the account on the PC and it has been deleted. Apple deleted the account out from under the phone and now it's iCloud locked, all within less than half an hour. I called but they said I'd have to go to an Apple store and produce the original receipt. If this was really about theft, why couldn't I just regain control from the AppleID that had been logged in for years from the phone? I checked from that account but it had no option to report that the phone was fine. This was a many-year-old phone and the receipt was long gone. So Apple basically bricked the phone, with no recourse. I will never buy an Apple device again.

Re: Apple's Software Quality Crisis

#594

Earlier quoted context omitted.

My indicator for if Apple is for the customer vs for Apple is how macOS 'negotiates' YPbPr instead of RGB for non-Apple branded monitors (some LG monitors also get a pass) which results in worse color quality. I believe this to be carefully engineered to be a plausible bug rather than a real one. BTW I have found a workaround using BetterDisplay and an EDID override (to more closely match what the monitor is actually…

Seconding this. Feels actively anti-user even if this is just a bunch of heuristics that end up choosing the wrong thing. Honestly, why is this not a dropdown? Related bug: macOS defaults to variable refresh rate when available instead of remembering my choice of 144hz. This is confounded by my hub (Caldigit TS3 Plus), which has trouble with variable refresh rates that result in a black screen. The cherry on top: eit…

> Sometimes I wish Apple would get broken up just so macOS could have a chance at getting more love.

As much as I like the integration between the phone and macOS I like the idea of desktop Mac getting more love.

Re: Apple's Software Quality Crisis

#595

I got Homepods for all my rooms. Woops. The unpredictable bad behavior is maddening. All intermittent but frequent problems: • I ask Homepods to play some music, and music starts playing in another room. • I ask a room to play something, it says that is not in my library. I ask again. Same response. The problem comes in two flavors: One, I have to power cycle the Homepod to get things to reconnect. Or two, there is a…

This is disappointing to hear. I was thinking of getting some HomePods to replace my Sonos system which has got progressively less reliable over the years to the point of being virtually useless now.

Are there any modern home audio setups that connect to streaming services and actually work reliably? At this point I’m thinking of just going back to an iPod and dock like it’s 2006.

Re: Apple's Software Quality Crisis

#596

Earlier quoted context omitted.

My indicator for if Apple is for the customer vs for Apple is how macOS 'negotiates' YPbPr instead of RGB for non-Apple branded monitors (some LG monitors also get a pass) which results in worse color quality. I believe this to be carefully engineered to be a plausible bug rather than a real one. BTW I have found a workaround using BetterDisplay and an EDID override (to more closely match what the monitor is actually…

I JUST BOUGHT A NEW MONITOR AND WENT DOWN THIS RABBIT HOLE AHHHH Almost returned this perfectly fine monitor thanks to Apple, thank god for BetterDisplay though, actual gem of an app

I'm just glad we've moved beyond SwitchResX...

Re: Apple's Software Quality Crisis

#597

Earlier quoted context omitted.

I mean ok, the old one was already a bit overloaded and unwieldy, so a redesign was probably overdue and Ill give them the benefit of the doubt here but WTF is with the 1-2 second delay when switching between the menus in there? Are they doing web requests upon opening every settings page or what? This is real amateur hour.

Are they doing web requests upon opening every settings page or what? At least some of them are actually web pages: https://blog.jim-nielsen.com/2022/inspecting-web-views-in-ma...

Hmm, and using React even! No wonder it’s slow and bloated.

Re: Apple's Software Quality Crisis

#598

I got Homepods for all my rooms. Woops. The unpredictable bad behavior is maddening. All intermittent but frequent problems: • I ask Homepods to play some music, and music starts playing in another room. • I ask a room to play something, it says that is not in my library. I ask again. Same response. The problem comes in two flavors: One, I have to power cycle the Homepod to get things to reconnect. Or two, there is a…

And it’s not just through siri - everything home seems to have a life of its own. It works most of the time, but that, especially at home is not enough.

Re: Apple's Software Quality Crisis

#599

My work Macbook sometimes drops random characters from the lock screen password input. You hit a key and a black dot does not appear; the password is consequently rejected. It's not exactly this: https://apple.stackexchange.com/questions/458099/macos-lock-... The system is not lagging at all. It's not this: https://mjtsai.com/blog/2023/08/29/mac-wont-accept-correct-l... It's a bit like this, but only for the system p…

Wow I've run into this too! I made my own keyboard with custom firmware so I assumed it was from that, but it's been completely reliable outside of the password prompt.

Re: Apple's Software Quality Crisis

#600

I got Homepods for all my rooms. Woops. The unpredictable bad behavior is maddening. All intermittent but frequent problems: • I ask Homepods to play some music, and music starts playing in another room. • I ask a room to play something, it says that is not in my library. I ask again. Same response. The problem comes in two flavors: One, I have to power cycle the Homepod to get things to reconnect. Or two, there is a…

This is disappointing to hear. I was thinking of getting some HomePods to replace my Sonos system which has got progressively less reliable over the years to the point of being virtually useless now. Are there any modern home audio setups that connect to streaming services and actually work reliably? At this point I’m thinking of just going back to an iPod and dock like it’s 2006.

It’s not a simple plug in and stream product, but ever since replacing Sonos with Control4 we’ve been incredibly happy. Josh on top of it for voice and it “just works”.

As I said, not a direct comparison, but starting to think consumer level stuff like Sonos and HonePods just doesn’t have the right incentive structure anymore to deliver the level of quality we all seem to be asking for.

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