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My dishwasher won’t start until I let it update its firmware over the WiFi

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Re: My dishwasher won’t start until I let it update its firmware over the WiFi

#591
post #5

Looks like a Miele. That menu can be exited (the image where it says "Software Update", the tiny bit on the right... that's a scroll bar of multiple options including the ability to exit this menu), but it does imply that the dishwasher is already connected to Wi-Fi and that it has determined that there is an update available. There are few times that a dishwasher is interacted with, if not when you go into the menu…

I wish I was able to use the downvote button

Re: My dishwasher won’t start until I let it update its firmware over the WiFi

#592

I can understand the appeal of most smart devices, but since a dishwasher can’t yet load and unload itself, what is the point of an internet connected dishwasher? You have to have physically loaded it. Why not just push the start button then?

> what is the point of an internet connected dishwasher? The purpose of IOT is pretty clear, although it is also pretty broad. It's a win-win for the manufacturer, but probably a ticking time bomb for the customer. The Good: 1. Reduce production costs by converting electronic control to digital control with COTS chips. 2. Reduce development costs by reducing the cost of correcting bug-free software. The system requir…

Dishwasher makers already know how to make them properly. This whole thread makes me angry. Normal dishwashers don’t need bug updates.

Re: My dishwasher won’t start until I let it update its firmware over the WiFi

#593

People will complain about the need to IoT ALL the things, the security risks, the impracticality of something not being able to do its basic function because DNS is down, or whatever. I can't say I disagree. But I also have to admit that the most annoying aspect of my dishwasher, which is a higher-end one, is that it cannot alert me that it is done other than by playing some annoying music, which I am not close enou…

> playing some annoying music Samsung? Do any other appliance manufacturers play a long tune at the end of the cycle? My washing machine and dryer both play the same tune. I'm used to it, but it was jarring at first.

LG washer/dryer, Bosch dishwasher in my case

Re: My dishwasher won’t start until I let it update its firmware over the WiFi

#594

Earlier quoted context omitted.

The only improvement on that which I've seen is a dishwasher which projects the runtime left onto the floor (instead of just a off/on light).

Why can't it just display that on the screen?

The siblings have it right - I had to google what a dishwasher with an externally visible screen would even look like.

Re: My dishwasher won’t start until I let it update its firmware over the WiFi

#595

Earlier quoted context omitted.

Miele (and BSH) is really good at industrial design in my experience so I'd be surprised if they'd do something like that. However, I also don't really see a particular reason why a dishwasher needs WiFi. Do people actually like... check on them and come running to unload it when it's done? I suppose for checking if it needs dishwasher salt or rinse aid it could make sense but ... eh

Miele's user interface isn't that great. I owned a Miele laundry machine. After you press "start" there is no way you can undo that. This sucks. Even missiles have an "unlaunch" feature.

Are you sure? I can hold stop to stop the current program on my Miele washing machine. The key is to hold, not merely tap stop.

Re: My dishwasher won’t start until I let it update its firmware over the WiFi

#596
post #258

Earlier quoted context omitted.

I have a Miele speed oven that arrived with a major defect: Microwave worked, but heat modes didn't. They sent a repair crew and there was a missing wire harness in the circuitry. It never could have worked. My experience with "high end" appliances in general (Bosch, Miele, Wolf, Subzero) is that it's a tax on "rich people". They're not better than top-line LG, etc.

> They're not better than top-line LG, etc. Maybe, maybe not. But a lot of those companies haven’t existed for longer than my latest washer. You buy those brands because you know exactly what you get. Basically guaranteed performance for the next 10 years, and very likely after. I do wish they didn’t jump on the app bandwagon, but they really have no choice since the rabble wants it. I swear people will pick an appli…

> I swear people will pick an appliance with an app simply so they don’t have to press the preheat button on their oven.

Absolutely. The other day a colleague described the fact that her washing mashine's app tells her when the program is finished as an essential, must-have feature. I understand that it's useful and nice to have but if you're wearing an Apple Watch anyway, as she does, just set a timer. It's what I do.

Re: My dishwasher won’t start until I let it update its firmware over the WiFi

#597
post #234

Earlier quoted context omitted.

> The dishes get clean and it has no software just buttons. Playing devil's advocate, all modern appliances run software to some extent. A modern dishwasher that does auto-dispensing will be particularly more complex. > If the dishes get clean what further enhancements needed to be done? It's not out of the question that the firmware might need to be updated to manage liquids more efficiently, tweak cycle timings, pr…

Outside of Tesla, have you ever gotten a firmware update on an appliance or car that added features or did major UX changes? Even if they could, why would they? They'd rather you buy the latest model that "supports" whatever new feature they have.

You could say the same thing about pay once, use forever software and yet updating software, adding features and fixing bugs is common and expected. Of course that doesn't mean that there isn't any differentiation between products or held back features but maybe keeping customers happy actually aligns with the goals of the company?
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