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California law bans delivery apps from listing a restaurant without an agreement

leginfo.legislature.ca.gov

591–600 of 663 posts

Re: California law bans delivery apps from listing a restaurant without an agreement

#591
post #124

Earlier quoted context omitted.

The misrepresentation would seem to be the big thing. Someone, let's call them Joe, publishes a list of restaurants online with links to their menus and offers to deliver for the price of the order with tip plus a $10 delivery fee. And has a clear disclaimer that they're not affiliated with the businesses. That seems pretty unobjectionable. And how would the restaurant even know? [ADDED: Subject of course to any heal…

> some consumers will still tend to blame Sally's Piping Hot Burgers when their burger arrives soggy and cold A friend who manages an excellent restaurant says that this is indeed a problem. One of their signature dishes is fried chicken, and it is glorious. They optimize everything about the meal with the understanding that it's 15-30 seconds from the kitchen to the table. But those are the wrong choices for 15-30 m…

Wouldn’t this also be bad as take-out then? How is the delivery even possible if they aren’t already allowing for the poor experience through take-out? If it’s meant to be served at the table then it should be table only and then it’s fine right? There’s plenty of restaurants that do this, so it’s unclear how the delivery is causing this issue. But I may just be misunderstanding.

Re: California law bans delivery apps from listing a restaurant without an agreement

#592

Earlier quoted context omitted.

> Things that you think are "perplexingly obvious", to the point that you can't conceive of not thinking about it, just aren't to them. And it can take almost half a lifetime to realize this That other people can have so vastly different brains.

Which is pretty strange given that you see can see clearly a vast spectrum of different mental capabilities (from handicap to genius) your entire life. I guess it flies in the face of cultural virtues about how hard work will set you free.

There are plenty of people who aren't very bright or capable and yet have very "free" (in the financial sense) lives and live comfortably.

Of course there are plenty of people, both bright and dull, who could live comfortably and yet stay mired in debt and distress.

Re: California law bans delivery apps from listing a restaurant without an agreement

#593
post #527

Earlier quoted context omitted.

It's not only about packing. If you take your first bite a minute after a dish is ready in the kitchen, it leaves a much different impression than the first bite you take after 10 minutes in a ride. The extra time spent in the delivery is always going to make a huge different in how the food tastes, at least for certain dishes (dumplings, e.g.).

Yeah. I think if you got delivered a hamburger in a restaurant that had just been sitting for 15 minutes, not under heat lamps, you'd be complaining to the waiter. I think we sort of internalize that our food is going to be getting colder etc. as the process of eating it goes on and we don't really think about it. And, as I noted elsewhere, something like soup dumplings or dumplings generally (unless you pan-fry them…

A restaurant burger is a different beast than a fast food burger. Restaurants usually go for big thick patties, softer breads, and may go with more soupier sauces. A fast food burger is very thin, on a more serious bun and usually has less moisture on it overall. Even the actual burger meat itself can be different, with fast food being a fattier cheaper cut and restaurant burgers being a fancier ground beef.

Re: California law bans delivery apps from listing a restaurant without an agreement

#594

This is undeniably a good thing if you put yourself in the shoes of the restaurant. Imagine if someone went around impersonating your business online, leveraging the good name you have built for yourself over the decades. They create ads offering your expert development services, ostensibly competing with your existing website, but with intentionally slashed pricing and a ‘creatively’ misrepresented offering (aka gro…

Oddly, that bill says nothing about impersonating restaurants online. Looks like the delivery services are still free to squat on restaurant web space and perhaps helpfully point out that delivery is not available (when in fact it is, just not from that service). That's an interesting way of forcing an owner into "agreeing" with the delivery service.

Re: California law bans delivery apps from listing a restaurant without an agreement

#595

Earlier quoted context omitted.

Forcing companies to ask for permission changes a lot. In general , it's usually bad for market competition.

If DoorDash can’t be arsed to ask for permission from whoever to deliver, then maybe it’s for the better that they don’t deliver that place. Sure, it costs more than just adding the place to their site, but the restaurant is having their image harmed by soggy food. If that restaurant doesn’t want to allow delivery, they should have that option.

It's bad for the restaurant to be harmed this way, of course. But it's not a choice between "do nothing" and "force them to ask permission". Under this law, a restaurant might refuse permission for other reasons. And some of those reasons would be bad for consumers. If a similar rule was applied to non-food items, it could be a very harmful blow to the first sale doctrine.

Re: California law bans delivery apps from listing a restaurant without an agreement

#596
post #527

Earlier quoted context omitted.

Yeah. I think if you got delivered a hamburger in a restaurant that had just been sitting for 15 minutes, not under heat lamps, you'd be complaining to the waiter. I think we sort of internalize that our food is going to be getting colder etc. as the process of eating it goes on and we don't really think about it. And, as I noted elsewhere, something like soup dumplings or dumplings generally (unless you pan-fry them…

A restaurant burger is a different beast than a fast food burger. Restaurants usually go for big thick patties, softer breads, and may go with more soupier sauces. A fast food burger is very thin, on a more serious bun and usually has less moisture on it overall. Even the actual burger meat itself can be different, with fast food being a fattier cheaper cut and restaurant burgers being a fancier ground beef.

And yet it still tastes good hours later as leftovers.

If you keep the bread from getting soggy, which is definitely possible (worst case pack it separately), a delivery burger can be high quality. I don't care if it's no longer perfect.

Re: California law bans delivery apps from listing a restaurant without an agreement

#597

Earlier quoted context omitted.

I’m incredibly perplexed why people do this. Even pre pandemic it was patently obvious to anyone who paid attention that certain foods just don’t deliver well. Before the internet became a thing, the only places that regularly offered delivery were pizza joints and Chinese food, because both of those survive delivery well! I ordered delivery burgers once, from a restaurant close by, and learned my lesson that burgers…

> I’m incredibly perplexed why people do this. Even pre pandemic it was patently obvious to anyone who paid attention that certain foods just don’t deliver well. I don't say this with any malice, but a lot of people are just not that bright. Things that you think are "perplexingly obvious", to the point that you can't conceive of not thinking about them, just aren't to them.

I don’t think delivery choices really have anything to do with someone’s intelligence. Some of the most intelligent people I know have horrible diets, some to the point of nearly refusing to eat anything but a few select dishes, others just extreme laziness when it comes to food. It’s a total afterthought.

In this situation, I think it’s more that when you really want a burger, Chinese food just isn’t going to cut it. A kinda soggy burger is still better because it’s what you want.

Re: California law bans delivery apps from listing a restaurant without an agreement

#598

Earlier quoted context omitted.

I’m incredibly perplexed why people do this. Even pre pandemic it was patently obvious to anyone who paid attention that certain foods just don’t deliver well. Before the internet became a thing, the only places that regularly offered delivery were pizza joints and Chinese food, because both of those survive delivery well! I ordered delivery burgers once, from a restaurant close by, and learned my lesson that burgers…

OT, but Indian food also travels very well.

Except for the foil wrapped naan. Toasting it briefly sometimes helps...

Re: California law bans delivery apps from listing a restaurant without an agreement

#599
post #512

Earlier quoted context omitted.

I am. And it was dropped because when McDonalds stopped using styrofoam they couldn't make it work any more. There is an irony in that. We went from a society that uses styrofoam to paper cups. Never mind that styrofoam is one of the most easily recycled substances we have, while the wax on paper cups makes them destined for the landfill.

We can recycle styrofoam? This is news to me. You can't recycle wax paper cups. But they'll either break down in the landfill, which is fine. Or they won't, which is a form of carbon capture, which is also fine. You can also burn it for energy.

How about composting styrofoam? I keep wanting to try it at home sometime!

https://livingearthsystems.com/mealworms-compost-styrofoam/

Re: California law bans delivery apps from listing a restaurant without an agreement

#600
post #478

Threads like this one remind me just how different the US is from Europe. It's astounding to think that it was even possible until now for delivery apps to operate in this way, or that this is somehow a controversial issue.

Maybe I don't understand the issue correctly, but several services exist in .cz that you call, tell them „I need X from shop Y“ (any shop, incl. food) and they will go there, buy it and deliver it. I don't think this should be forbidden (yes, I get potential quality complains mistakenly directed to the restaurant, but you already have the same problem with any external delivery service or reseller...).

Example of such service (they even have an English website): https://idodo.cz/en/products/dodo-courier/

(of course the impersonating issue is different)

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