Earlier quoted context omitted.
> Ok, load the app and search ... > Go to self-checkout and grab ... Okay, but what if I really don't care about those important-to-you features? Based on Costco's membership numbers, I might have a whole lotta of company in that regard.
Good old HN. Me: they’re great but their tech sucks You: their tech is good Me: it can’t do basic stuff You: ok you’re right but they’re great I can tell you I’m a member of both, but I frequently let my Costco lapse but never Sam’s. Just because it isn’t killing the golden goose doesn’t mean it isn’t worthwhile to fix.
I'm focused on my own use case, and how bad or good their tech-plus-all-the-rest-of-their-operations is for that use case. There seem to be plenty of folks with similar use cases and priorities, so my preferred store should remain available longer-term.