It feels even worse than that if you consider with this being widely known, competitors could make a point to attack Netlify customers knowing it may bankrupt them.
Netlify just sent me a $104k bill for a simple static site
581–590 of 836 posts
Re: Netlify just sent me a $104k bill for a simple static site
#582Earlier quoted context omitted.
Thanks again @doque For me it seems a little overkill to build an automated system that can handle webhook that can pauses a project Hmm .. to maybe I'm overthinking it .. could you describe the architecture needed to setup a system like this?
It feels like they are intentionally making it complicated to figure out to avoid people actually setting hard limits. Vercel recently had a customer get charged 20k+ that posted on twitter. When Vercel employees mentioned this way of controlling it through a webhook, most people didn't even know about it. I feel like a hard limitbshould be easy to set in your projects settings and that it should have a default value…
@KyleJune
I would consider extremely difficult to setup a reliable system that could listen to webhooks and pause projects.
My main concerns are .. how can you test it and how can you be sure that it is working in all future.
..
Are you able to find the twitter post you mentioned?
Re: Netlify just sent me a $104k bill for a simple static site
#583Earlier quoted context omitted.
There are only two questions everyone have: 1. Would Netlify forgive the bill if this didn't go viral? 2. How do you plan to address this issue so that it never happens again? Everyone here knew someone from Netlify would come and say OP wouldn't have to pay. That was a given. Now we want to know the important answers.
1. Yes. We've forgiven lots and lots of bills over the last 9 years and they haven't gone viral 2. While I've always favored erring towards keeping people's sites up we are currently working on changing the default behavior to never let free sites incur overages
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Re: Netlify just sent me a $104k bill for a simple static site
#584Here is my shiny new super business plan for a startup that will profit thousands from a supposedly non-paying customer: 1. Offer “free static website” with lots of templates and guides to help you build one 2. The first 100GB is free and beyond that it’s $0.01/MB. But no worries! Very few customers actually use up that free bandwidth and in case you need more you can purchase packages for $100/TB. Also we offer a fr…
Are you taking angel investors? Throw in that it comes with an AI chat assistant or a special vectordb so you can raise money and I’m in
Re: Netlify just sent me a $104k bill for a simple static site
#585Is the entire idea of paying for bandwith not absurd ? You can't really control it I have some websites with milions + autogenerated webpages and it's flooded by bot activity that I don't particularly care about. I've blocked some through cloudflare but some look exactly like he describes: old machines with old versions of some OS and browser scattered around the globe that seem to be scanning my entire website, mayb…
There are providers that change you for connection speed and have no limits besides that. They're more expensive.
Re: Netlify just sent me a $104k bill for a simple static site
#586There's a reason price plans are 'pay as you go' - so that they don't take on any risk for things like this. Moral of the story: never go for pay as you go by usage plans if this scenario is not mitigated through a third party. By no means am I trying to suggest a get out for Netlify here - more a rule of thumb for anyone worried the same could happen to them.
When you sign up for their "Free tier" there are no big red warning that they can charge you $100,000 out of the blue.
But they do tell you the pricing structure, right?
Re: Netlify just sent me a $104k bill for a simple static site
#587Earlier quoted context omitted.
If you use Netlify in the free tier you cannot automatically go to pro tier either. Yet they will charge you for bandwidth > 100GB, and THERE IS NO WAY FOR YOU TO SWITCH THAT OFF, even in the free tier. "Should be fine" is exactly what is not the case here. Better check your Vercel terms again.
I've never given them any card details. Worst they can do is shutdown my website (or replace with goatse).
If you're in the US at least there are still bill collectors and the like which I wouldn’t want to deal with personally
Re: Netlify just sent me a $104k bill for a simple static site
#588I guess I never want my personal blog/site to be successful. Can't trust that I will wake up to a huge bill from EC2 or my CDN provider. Feels like health insurance in that even when you have insurance, you are never 100% confident you will not get some huge hospital bill. The pessimistic part of me says this is all deliberate to prevent the "little guy" from competing these days.
If you run on a single EC2 instance and you aren’t running an auto scaling cluster or anything of the sort, it would be pretty hard to get a huge bill. I much prefer that and the chance that it goes down then autoscaling or severless. Most serverless solutions have also gotten so config heavy or complex to make changes that most projects feel much better to me on an instance I can ssh into and poke around without having to call up support.
Re: Netlify just sent me a $104k bill for a simple static site
#589Earlier quoted context omitted.
Here's an idea: let users set a spending limit. If they're about to go over, shoot them a quick heads-up and give them 24 hours to sort things out or level up their package. After that, if they haven't made any changes, temporarily pause their site access
AWS budgets are good for the first part, but they have no interest in a hard cap for obvious reasons.
Im out of the loop, what obvious reasons?
Re: Netlify just sent me a $104k bill for a simple static site
#590The most bizarre thing is that this is a known issue that folks have asked them for ways to mitigate, to no avail. The reddit thread even links to an extremely weird dialogue where Netlify's response boils down to, "if you're hosting a small site that gets DDoS'd, don't." https://answers.netlify.com/t/limit-bandwidth-to-avoid-high-...
I don't fully understand Netlify, but it seems though it tries to be a one-stop solution for everything it doesn't have to be - you could put free Cloudflare in front of it and probably mitigate this kind of thing?
https://docs.netlify.com/domains-https/custom-domains/config...