Apartment hunting is the most inefficient "purchasing" decision I have ever had to make, and the one most likely to end up with a severely sub-optimal outcome. There's some good ideas here that would at least facilitate efficiently viewing more apartments. But there's still so much extremely basic information that potential renters either cannot get about a unit or have to jump through hoops to get. Noise issues, pes…
The property management company often doesn't even know. It took me a week to find out which car park number was mine which took building management to tell the property manager. There is no way the management companies know anything about noise levels or neighbors. Larger buildings tend to have reviews online but outside of that its a gamble.
They actually do, because they receive complaints from tenants. They should be required to document that information and provide it to potential renters.