Adobe runs what must be one of the largest deceptive rebills. The vast majority of users signing up for a monthly plan do not realize that it is actually an "annual plan, billed monthly" and thus that if they cancel after one month (for example) they'll be billed for the remaining 11 immediately. I honestly don't know how they haven't faced FTC action for this, as it's been their primary model for 5-10 years now.
I don’t get it, honestly. It’s very clear. You get a discount for an annual commitment and they let you pay monthly. It’s super clear which you’re signing up for when you do it. I’m in the UK, and there’s a 14 day cooling off period on the plans too, unless you buy the full blown annual one. I’m no adobe supporter generally, and sure they could do more, but they take an awful lot of flak for people who won’t read two…
Adobe deletes Bluesky posts after backlash
571–580 of 784 posts
Re: Adobe deletes Bluesky posts after backlash
#572Earlier quoted context omitted.
I know 5 AI image-gen apps that are better than photoshop and cost around $10-20/month. For example, ideogram. Photoshop doesn't even come close.
Thanks. I will check this out. I was shocked how terrible the output of Photoshop AI tools are. Not even midjourney 4 level.
Re: Adobe deletes Bluesky posts after backlash
#573Adobe runs what must be one of the largest deceptive rebills. The vast majority of users signing up for a monthly plan do not realize that it is actually an "annual plan, billed monthly" and thus that if they cancel after one month (for example) they'll be billed for the remaining 11 immediately. I honestly don't know how they haven't faced FTC action for this, as it's been their primary model for 5-10 years now.
When I tried to cancel a regular monthly subscription, they tried to force me to pay a fee to be able to cancel the subscription, and they don't let you disconnect your payment methods. Luckily, I used paypal so I could unauthorise them on paypal. If this happened again to me I would be contacting the consumer rights organisation my country has.
Re: Adobe deletes Bluesky posts after backlash
#574The phenomenon at work here is: if product being produced by a profit-seeking enterprise can be rented instead of being sold, said enterprise will eventually find a way to do it, then over time, rather than a single bill, it will attempt to rent out individual aspects of the now product-turned-service, followed by cost cutting that degrades the default service level while introducing additional service levels for whi…
Single bill for modern software doesn't make sense economically anymore. Do you want updates? You want new versions? New features? Support? Single bill it's like buying an IPhone once and then you expect to get a new one for free each year.
Why do you think the company is automatically entitlted to rent seeking and the removal of user choice just because they tweaked the ui?
Re: Adobe deletes Bluesky posts after backlash
#575Earlier quoted context omitted.
Some might call that a feature.
Some people also love the caste system.
The world is not better when everyone is exactly the same, it's better when everyone has a place they feel welcome. For some people they enjoy reddit or discord, others don't. There's nothing wrong with someone preferring something made out of passion, rather than something made to make more money.
Re: Adobe deletes Bluesky posts after backlash
#576Earlier quoted context omitted.
They could lose because of unfair business practices.
Is it? It clearly says "Annual, billed monthly" and "Fee applies if you cancel after 14 days." next to the price.
Just because it’s written doesn’t make it legal
Ask the FTC what they think or at least thought before Trump
Re: Adobe deletes Bluesky posts after backlash
#577Controversial take: I'm happy they went monthly paid subscription. You think a budding graphic designer of one year could afford the $1,500+ up front cost? The seven seas were the only option. HOWEVER, 60 a month is too high for a product quality that is tanking. I was okay with it the first few years, but PS and Illustrator's performance noticeably have gone straight to shit for absolutely no benefit except for a li…
I don't really agree with the cost argument when the subscription is more expensive in the long run. Nobody needs to upgrade Photoshop every year, they're going to go 2-3 years (if not more) between upgrades. And when you do that, it's much cheaper to buy up front. Renting software is just plain a raw deal for the users. It's more expensive, plus you don't get to keep it after you stop paying. The only one who wins i…
However, something to understand, most professional graphic design does not happen in Photoshop. It happens more in InDesign and Illustrator. Once you go design firm, print house or corporate, like PS is... there... but not like... "gee I need this every single day". One of the key features to InDesign is the fact that printing to literally any commercial or industrial printer works perfectly. I used to work in a medium sized print shop (digital and offset presses). You used InDesign to send to the RIPs (software that converts the color data properly) and get your intended result the first time about 95% of the time (ICC color management is a whole different topic). If you try Photoshop, ha ha. No. Most normies need to stop subscribing to CC and just get the PS sub. Seriously, you're wasting your money.
That's what I pay for in InDesign. Pure fucking consistency and less me screaming with difficulties. Quark and MS Publisher are great example competitors that thought it's all about design and not about output. Pure fucking trash because nothing ever printed or exported to PDF consistently. You know how MS Word formatting is a nightmare? Yeah, you don't get that in InDesign, ever. InDesign does nearly pure raw output to a rip with lots of controls. Now, if you have zero idea what you're doing, it's a nightmare. Kind of like the Manual setting to a pro-consumer DSLR camera. Once you learn how to use F-stop, shutter, ISO, etc, you refuse to use a camera without manual control. If you don't understand, you think it's stupid to not have the camera (or in this case software) think for you.
Plus, InDesign has variable data and other features that make booklet layouts a breeze. Hard to wrap your head around at first, but once you understand how the tools work, making print and digital PDFs, and then maintaining those files, reusing those layouts effectively and a whole mess of other timing saving features, you'll very, very, very quickly understand why someone would be okay with paying 60 or 100 bucks a month for it... as long as there are regular improvements. Blender has more regular, substantial improvements and it's free. Part of me thinks if they did a $600 one time buy license, then like a $10 a month "update subscription" that might be a better compromise. Not sure on the exact figures, but you get the point.
Also, from a pro graphic designer/print designer's perspective that's been doing this since 2006: Adobe is a fuckton more than Photoshop and these anti-Adobe conversations treat it as if it's important. PS is more like the jingling keys for the normie/public to be distracted by. Like PS is important... like how backseats are important to a car (unless you're more a photographer... and you don't like Lightroom...). If I lost access to PS, I'd shrug and be slightly bummed out. But not by much. Illustrator and InDesign? Might as well change careers at that point. Effectively nerfed and nuked as a designer.
Re: Adobe deletes Bluesky posts after backlash
#578Earlier quoted context omitted.
They don't have to be motivated by ethics. I'm fine with them grudgingly doing ethical things because their customer base is all artists, many of whom would look for an alternative product.
You are fine with it, of course, because you're reasonable. But OP's claim was that Adobe is "trying to be ethical with its AI training data and no one seems to even care" as if we're meant to give special consideration to a company for doing the only economically sensible thing when most of its customers are artists.
Re: Adobe deletes Bluesky posts after backlash
#579Adobe is the one major company trying to be ethical with its AI training data and no one seems to even care. The AI features in Photoshop are the best around in my experience and come in handy constantly for all sorts of touchup work. Anyway I don't really think they deserve a lot of the hate they get, but I do hope this encourages development of viable alternatives to their products. Photoshop is still pretty much p…
Re: Adobe deletes Bluesky posts after backlash
#580A reminder that photopea.com is a great photoshop alternative and it's web-based
Honestly, i wish Adobe would still offer the conventional license, but with an additional hosting option that consumer can *choose* to activate and pay more for, or not...so that, basically:
* I pay a one-time license to use photoshop offline - and for however long i wish (understanding that after its end of life i may not eligible for security updates, but that's fair)
* Now, for storing of files, i would need to of course store them locally on my machine.
* But, if i *chose* to pay an ongoing subscription, that is when Adobe would host files for me....so i can still use their product offline, and they only charge me for use of online file storage...and i wouldn't mind if there were a premium on that charge, since i get that i would be paying for an ongoing storage service.
That gives me choice, it gives them money (both for licensing and ongoing hosting subscription), and i would figure everyone would be content....
...but, i guess the current world does not work that way, eh? So, i guess i will continue to avoid their products, heading towards alternatives like photopea, Gimp, etc.