I Lost Faith in Kagi

Post by jorvi » Sat, Apr 13, 2024, 7:28 AM UTC

carlosjobim wrote: post #365

recursivegirth wrote: post #264

Earlier quoted context omitted.

I work in CX, you should listen to your customers. Your gut got you this far, but to be a profitable company you are going to need to consider the advice and concerns of your stakeholders. Based on your current description, you have two stakeholders (yourself + customers). If the venture fails, you will ask yourself if you listened enough. Be proactive, address concerns, do not put yourself in a defensive position. E…

>I work in CX, you should listen to your customers. The only way a customer speaks is with money. If people like what you sell, you'll have more customers speaking with their wallet. If they don't then they tell you so by not purchasing what you sell. Internet commenters (such as myself) do not represent all customers or even a majority. People who are happy with a product usually see no reason to give feedback – esp…

Post by zilti » Sat, Apr 13, 2024, 7:33 AM UTC

Zambyte wrote: post #117

infecto wrote: post #8

I still pay for Kagi for its search but this has kind of been the problem from the beginning with their org. - Search has been a breath of fresh air, I wish they dedicated more time to it. - Orion...is ok? I use it off and on and it is fine but would rather have better search. The premise of the browser is nice but it feels like this could probably be a whole separate company or a purely open source endeavor. It has…

> I wish they dedicated more time to it. What changes you have in mind to search functionality? I feel like the core search is rock solid as is, but they address search quality reports on their feedback forums all the time. To me, the AI features (and specifically how they are only used when you opt in per query) are enhancing search, and the time they have been allocating to those features has continuously improved…

Post by rrr_oh_man » Sat, Apr 13, 2024, 7:39 AM UTC

akudha wrote: post #528

freediver wrote: post #258

Earlier quoted context omitted.

> The t-shirts are weird and made me lose a lot of faith in their org. The way I look at it is instead of making their products better, they flushed a bunch of money down the drain for t-shirts and its offensive to paying customers who are paying because they enjoy the product and want it to become better, they don't want a t-shirt. Kagi founder here and I want to clarify the train of thoughts around Kagi printing an…

This is a very weird answer. People who are paying for your service want you to succeed, they want an alternative to Google search. Many of them (like the article above) explicitly say they don't want a t-shirt, they just want a better search product from you. After all this very valid, very sensible feedback, you're commenting here saying "you need to be thinking out of the box" and trying to justify all the time, m…

Post by allarm » Sat, Apr 13, 2024, 8:05 AM UTC

sleepybrett wrote: post #445

drunkan wrote: post #325

Earlier quoted context omitted.

If someone say "please don't email me about this anymore" after writing a hit piece on someone and there company without giving them an opportunity to respond they are being provocative, goading and a troll.

Lori isn't writing a 'hit peice' she is writing a short post that is in effect a review of the service and the company and the founder. If the founder wants to respond they can write a respectful blog post and put it on the fucking homepage. They don't have a right to harangue the author via email.

Post by allarm » Sat, Apr 13, 2024, 8:08 AM UTC

fckgw wrote: post #386

drunkan wrote: post #323

Earlier quoted context omitted.

If someone say "please don't email me about this anymore" after writing a hit piece on someone and there company without giving them an opportunity to respond they are being provocative, goading and a troll.

It's not a hit piece, it's someone's personal experiences on their own personal blog.